BTTF - directx installation problem

edited January 2011 in Game Support
Hi everyone!,
I'm using Windows Vista SP2.
As part of BTTF installation, it had to check and install directx on my computer. But I received an error message saying that I should check dxerror.log and directx.log to find out what's wrong. Well... I don't know how to read this kind of stuff.

Then I searched solutions all around. I downloaded redist Jun 2010, etc, and everytime I try I get the same error message. I updated my ATI radeon HD 3450 card and nothing happened.

When I double click BTTF game, it says that d3dx9_41.dll is missing. I and I know, I'm having a DirectX issues.

I've attached my two logs. Please help me!!!

Comments

  • DjNDBDjNDB Moderator
    edited January 2011
    Please try booting Windows in safe mode and installing the DirectX redist version.
  • edited January 2011
    Thank you for your response.
    Didn't work :(. It gives me the same internal error: check dxerror.log and directx.log, which are attached below here.
    Please, help me :eek:!

    thanks,
    Q-inter
  • edited January 2011
    I know this problem sucks, but please, help!! :confused:
  • DjNDBDjNDB Moderator
    edited January 2011
    The logs showed some access denied messages.
    Do you have UAC activated?
    Did you run the DirectX installer as administrator?
  • edited January 2011
    I turned off UAC in order to run redist Jun 2010 and the same error.
    Then, with UAC disabled I went to safe mode and tried again. The same error.
    Always as Administrator.
    Here are the logs.
    Thank you all in advance,
  • DjNDBDjNDB Moderator
    edited January 2011
    I did some more research, and it looks like this could be related to a missing .NET Framework installation.

    Make sure you have the latest windows updates installed.
    Please also install the latest .NET Framework.

    Afterwards try installing DirectX again.
  • edited January 2011
    Thanks, I'll do that.
    I hope it works.
    Talk to you later!
  • edited January 2011
    It worked!
    This is amazing, thank you very much! Really, I was about to hang myself.
    Thank you!
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