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Mac BTTF "Cannot be opened"

CrazyCaptain158CrazyCaptain158
edited January 2011 in Game Support
Just bought the game, tried to open on my mac notebook, and it won't even open for me? Seem to be a lot of problems going on with this game so far... Any help?

Comments

  • Macfly77Macfly77 Moderator
    edited January 2011
    Time to quote myself again:
    Macfly77 wrote: »
    Did you unzip the episode using a third-party application?
    Apparently, it causes problems that unzipping with Finder does not.
  • CrazyCaptain158CrazyCaptain158
    edited January 2011
    I'm using Finder and I still get that error.
  • Macfly77Macfly77 Moderator
    edited January 2011
    OK.
    Does this thread help (mostly posts 5 and later)?
  • CrazyCaptain158CrazyCaptain158
    edited January 2011
    I looked there already too and tried that but still nothing, even after re-downloading the dmg file.
  • Macfly77Macfly77 Moderator
    edited January 2011
    Sorry... I wish I could help you more, but the game worked just fine for me, so all I can do is refer you to other threads in this forum...
    When you say that BTTF can't be opened, do you mean the game or the installation file?
    It might be a corrupted file (even though you've downloaded it twice...).
    You can try downloading it from this link, but I'm not sure that it will help you any...
  • CrazyCaptain158CrazyCaptain158
    edited January 2011
    Thanks Macfly but this is ridiculous. No one should have this problem on a newly purchased game.

    Possibilities of a refund? Patience has been depleted.
  • Macfly77Macfly77 Moderator
    edited January 2011
    If you would like a refund, e-mail customer service at support@telltalegames.com.
This discussion has been closed.