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Delivery Time EU(Austria)?

mezzmezz
edited April 2007 in Shopping or Activation Support
Hey telltale-team

I'am waiting for my Sam & Max DeSoto T-Shirt for some weeks now (order date was 11.01.07)... so, I'm a little afraid that my order will never arive :(

If you need any details from my order, pls tell

greetings from austria

Comments

  • EmilyEmily Telltale Alumni
    edited March 2007
    Hi Mezz,

    It shipped on January 12 by postal mail, which should only take 2 weeks but we've heard of it taking much longer from some European customers.

    Next week I will be at GDC all week so I'm not going to be able to go to the post office. If the package hasn't arrived by the following Monday (March 12), let me know and I will send you a replacement.
  • mezzmezz
    edited March 2007
    sorry, still no S&M-Shirt in my postbox :(

    maybe you forgot to write the FULL adress?
    I'll send you a private message...
  • EmilyEmily Telltale Alumni
    edited March 2007
    We don't control how the address is written on the label, but I just compared the address on your order to the one you sent me and it looks correct.

    I will send you a replacement as soon as possible -- hopefully this week, but I might not be able to go to the post office until early next week. Please let me know if the shirt arrives before you hear back from me that I have sent the replacement.
  • mezzmezz
    edited April 2007
    It's here, finaly!

    (and it fits perfect)

    hoooooray!

    :D
  • EmilyEmily Telltale Alumni
    edited April 2007
    Woo! Thanks for letting us know.
This discussion has been closed.