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BTTF order

HenningesHenninges
edited February 2011 in Game Support
hi there,

i've just orderd BTTF, payed via paypal...i thought i got a download link to get the game, but i guess it will be shipped to my adress in germany...is this correct ?

Comments

  • Macfly77Macfly77 Moderator
    edited February 2011
    The physical version of the game is not up for sale at the moment (the physical versions of Telltale's games are usually up for pre-order a little after the last episode of the season has been released and start shipping a few months later).
    So, if you bought Back to the Future from the Telltale website, you purchased the downloadable version and should have a download link for the first episode on this page.
    If you don't, you should e-mail customer service with your order confirmation number at support@telltalegames.com.
  • HenningesHenninges
    edited February 2011
    i can see the puchased items, but there is no "clickable" link...i am a little bit confused about these items...looks like, that i've bought the game two times, on the left side, there is only a "brocken picture" item and after this "Back to the Future PC|Mac [Full 5 Episode Series]", there stands nothing...
  • RibsRibs
    edited February 2011
    Try this link: http://www.telltalegames.com/download/itsabouttime for English, http://telltale.vo.llnwd.net/o15/games/bttf/101/de/bttf_101_setup.exe for German.
  • HenningesHenninges
    edited February 2011
    thanks for the link ribs, but i cannot log in with my account details... :(
  • HenningesHenninges
    edited February 2011
    i've tried the steps in the "faq's" but cannot find any option from the descriped points...what i'm doing wrong ?
  • Macfly77Macfly77 Moderator
    edited February 2011
    Did you e-mail support like I suggested in my previous post?
    Several people have been affected like you and Telltale's customer service usually fixes the problem pretty fast (well, on weekdays anyway).
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