›

The Puzzle Agent Conundrum

Doc64Doc64
edited April 2011 in Game Support
The graphics on my copy of puzzle agent are too good. so I went to settings, and prepared to change the graphics..... but I couldn't. There was no option to lower quality. one member assures me there is, but it doesn't show up on my computer. I've re-installed 3 times!

Comments

  • RibsRibs
    edited February 2011
    Doc64 wrote: »
    The graphics on my copy of puzzle agent are too good. so I went to settings, and prepared to change the graphics..... but I couldn't. There was no option to lower quality. one member assures me there is, but it doesn't show up on my computer. I've re-installed 3 times!

    There isn't one, at least anymore. There may have been one pre-patch that caused graphics errors.
  • JakeJake Telltale Alumni
    edited February 2011
    Puzzle Agent's never had a graphics settings option, because it doesn't do anything fancy enough to need them. :\
  • Gman5852Gman5852
    edited February 2011
    Jake wrote: »
    Puzzle Agent's never had a graphics settings option, because it doesn't do anything fancy enough to need them. :\

    That wasn't good planning on your part:o
    Granted this game isnt that demanding. Considering Ive played this on the computer that people described on this very forums as crap.
  • RibsRibs
    edited February 2011
    Gman5852 wrote: »
    That wasn't good planning on your part:o
    Granted this game isnt that demanding. Considering Ive played this on the computer that people described on this very forums as crap.

    Crap does not equal unable to run a game like Puzzle Agent, it means a computer unable to run the latest videogames on the cutting edge side of things.
  • Doc64Doc64
    edited February 2011
    okay, okay guys. so it doesn't have a graphics option. (the employee lied to me) it just won't run well! it's just too slow! the same problem I easily fixed in BTTF, by turning down the quality. How can I make it run smoothly?
  • Doc64Doc64
    edited February 2011
    g-guys?.... are you there? I need it to run faster. possibly there's another, more complicated way to get the graphics tuned down?
  • TTG - CalebTTG - Caleb
    edited February 2011
    Not really sure what else you can do, here. Are your video drivers up to date?

    If you post the DXdiag stats for your machine, we might be able to advise you on further steps. To do that, do a search on your PC for a program called DXdiag, then run that program. Then click the button that says "Save All Information" to save the info in a text file. Open that text file, and copy & paste the info into a post.
  • Doc64Doc64
    edited March 2011
    Okay Mister Caleb. Here's your info.

    System Information
    Time of this report: 3/1/2011, 21:05:02
    Machine name: TROUBLE
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Computer Corporation
    System Model: Dimension 8250
    BIOS: Default System BIOS
    Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
    Memory: 1022MB RAM
    Page File: 664MB used, 1104MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: None
    DxDiag Version: 5.03.2600.5512 32bit Unicode
    DxDiag Notes
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.
    DirectX Debug Levels
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
    Display Devices
    Card name: NVIDIA GeForce FX 5200
    Manufacturer: NVIDIA
    Chip type: GeForce FX 5200
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0322&SUBSYS_00000000&REV_A1
    Display Memory: 128.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Default Monitor
    Monitor Max Res:
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0011.7516 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 5/2/2008 15:46:00, 6108160 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 5/2/2008 15:46:00, 6554496 bytes
    Device Identifier: {D7B71E3E-4062-11CF-EC7E-0B2000C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0322
    SubSys ID: 0x00000000
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
    Sound Devices
    Description: Creative SB Live! Series
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: P16X.sys
    Driver Version: 5.12.0001.0204 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/19/2004 11:57:46, 1329920 bytes
    Other Files:
    Driver Provider: Creative Technology Ltd.
    HW Accel Level: Full
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    Description: Modem #1 Line Playback (emulated)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID: 1
    Product ID: 81
    Type: Emulated
    Driver Name:
    Driver Version:
    Driver Attributes:
    WHQL Logo'd:
    Date and Size:
    Other Files:
    Driver Provider:
    HW Accel Level: Full
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run
    Sound Capture Devices
    Description: Creative SB Live! Series
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: P16X.sys
    Driver Version: 5.12.0001.0204 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/19/2004 11:57:46, 1329920 bytes
    Cap Flags: 0x0
    Format Flags: 0x0

    Description: Modem #1 Line Record (emulated)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name:
    Driver Version:
    Driver Attributes:
    Date and Size:
    Cap Flags: 0x0
    Format Flags: 0x0
    DirectMusic
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Creative SoundFont Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
    Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
    Registry: OK
    Test Result: Not run
    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK
    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x1106, 0x3038
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/13/2008 12:45:37, 59520 bytes
    | Driver: usbd.sys, 9/3/2002 14:00:37, 4736 bytes
    Gameport Devices
    + Intel(R) 82801BA/CA PCI Bridge - 244E
    | Location: PCI bus 0, device 30, function 0
    | Matching Device ID: pci\ven_8086&dev_244e
    | Service: pci
    | Driver: pci.sys, 4/13/2008 12:36:44, 68224 bytes
    |
    +-+ Game Port for SB Live! Series
    | | Location: PCI bus 2, device 9, function 1
    | | Matching Device ID: pci\ven_1102&dev_7004&subsys_10031102
    | | Service: gameenum
    | | Driver: gameenum.sys, 4/13/2008 12:45:29, 10624 bytes
    PS/2 Devices
    + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 4/13/2008 13:18:00, 52480 bytes
    | Driver: kbdclass.sys, 4/13/2008 12:39:47, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 18:13:20, 40840 bytes
    | Driver: kbdclass.sys, 4/13/2008 12:39:47, 24576 bytes
    |
    + PS/2 Compatible Mouse
    | Matching Device ID: *pnp0f13
    | Service: i8042prt
    | Driver: i8042prt.sys, 4/13/2008 13:18:00, 52480 bytes
    | Driver: mouclass.sys, 4/13/2008 12:39:47, 23040 bytes
    |
    + 6x8 Tablet
    | Vendor/Product ID: 0x5543, 0x0005
    | Matching Device ID: hid\vid_5543&pid_0005&col01
    | Service: UCTblHid
    | Driver: UCTblHid.sys, 6/22/2009 03:58:48, 19624 bytes
    | Driver: TClass2k.sys, 6/22/2009 03:58:38, 23208 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x5543, 0x0005
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouclass.sys, 4/13/2008 12:39:47, 23040 bytes
    | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x5543, 0x0005
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouclass.sys, 4/13/2008 12:39:47, 23040 bytes
    | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 18:13:20, 40840 bytes
    | Driver: mouclass.sys, 4/13/2008 12:39:47, 23040 bytes
    DirectPlay Service Providers
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK
    DirectPlay Adapters
    DirectPlay8 Modem Service Provider: BCM V.92 56K Voicemodem
    DirectPlay8 Serial Service Provider: COM1
    DirectPlay8 Serial Service Provider: COM3
    DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -
    DirectPlay Voice Codecs
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s
    DirectPlay Lobbyable Apps
    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 5.4 GB
    Total Space: 40.0 GB
    File System: NTFS
    Model: WDC WD1200JB-75FUA0

    Drive: F:
    Free Space: 28.0 GB
    Total Space: 55.9 GB
    File System: NTFS
    Model: WDC WD1200JB-75FUA0

    Drive: G:
    Free Space: 18.4 GB
    Total Space: 18.6 GB
    File System: NTFS
    Model: WDC WD1200JB-75FUA0

    Drive: D:
    Model: PIONEER DVD-RW DVR-106D
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 12:40:46, 62976 bytes

    Drive: E:
    Model: SAMSUNG CD-R/RW SW-240B
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 12:40:46, 62976 bytes
    System Devices
    Name: Intel(R) 82850/82860 Processor to AGP Controller - 2532
    Device ID: PCI\VEN_8086&DEV_2532&SUBSYS_00000000&REV_04\3&172E68DD&0&08
    Driver: C:\WINDOWS\system32\DRIVERS\AGP440.SYS, 5.01.2600.5512 (English), 4/13/2008 12:36:38, 42368 bytes

    Name: Intel(R) 82850 Processor to I/O Controller - 2530
    Device ID: PCI\VEN_8086&DEV_2530&SUBSYS_00000000&REV_04\3&172E68DD&0&00
    Driver: n/a

    Name: Intel(R) 82801BA/CA PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_04\3&172E68DD&0&F0
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 12:36:44, 68224 bytes

    Name: Intel(r) 82801BA Bus Master IDE Controller
    Device ID: PCI\VEN_8086&DEV_244B&SUBSYS_01451028&REV_04\3&172E68DD&0&F9
    Driver: n/a

    Name: Intel(R) 82801BA/BAM SMBus Controller - 2443
    Device ID: PCI\VEN_8086&DEV_2443&SUBSYS_01451028&REV_04\3&172E68DD&0&FB
    Driver: n/a

    Name: Intel(R) 82801BA LPC Interface Controller - 2440
    Device ID: PCI\VEN_8086&DEV_2440&SUBSYS_00000000&REV_04\3&172E68DD&0&F8
    Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 12:36:41, 37248 bytes

    Name: Intel(R) PRO/100 M Network Connection
    Device ID: PCI\VEN_8086&DEV_1229&SUBSYS_01451028&REV_10\4&19FD8D60&0&60F0
    Driver: C:\WINDOWS\system32\DRIVERS\e100b325.sys, 6.01.0003.0010 (English), 4/30/2002 12:53:08, 139776 bytes
    Driver: C:\WINDOWS\system32\Prounstl.exe, 4.09.0000.0000 (English), 6/22/2001 11:25:04, 53248 bytes
    Driver: C:\WINDOWS\system32\net82557.din, 6/29/2001 18:53:12, 2983 bytes
    Driver: C:\WINDOWS\system32\IntelNic.dll, 1.07.0000.0000 (English), 7/20/2001 07:40:28, 23040 bytes

    Name: BCM V.92 56K Voicemodem
    Device ID: PCI\VEN_14E4&DEV_4212&SUBSYS_00021028&REV_02\4&19FD8D60&0&40F0
    Driver: C:\WINDOWS\system32\DRIVERS\BCMSM.sys, 3.05.0025.0000 (English), 8/29/2003 04:59:24, 1101696 bytes
    Driver: C:\WINDOWS\BCMSMU.exe, 3.05.0025.0000 (English), 8/29/2003 04:59:24, 151552 bytes
    Driver: C:\WINDOWS\BCMSMD2K.exe, 3.05.0025.0000 (English), 8/29/2003 04:59:22, 57344 bytes
    Driver: C:\WINDOWS\BCMSMMSG.exe, 3.05.0025.0000 (English), 8/29/2003 04:59:24, 122880 bytes
    Driver: C:\WINDOWS\system32\BCMSM168.dll, 3.05.0025.0000 (English), 8/29/2003 04:59:22, 49152 bytes
    Driver: C:\WINDOWS\system32\BCMSMI32.dll, 3.05.0025.0000 (English), 8/29/2003 04:59:22, 122880 bytes

    Name: VIA USB Enhanced Host Controller
    Device ID: PCI\VEN_1106&DEV_3104&SUBSYS_12340925&REV_51\4&19FD8D60&0&12F0
    Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:35, 30208 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 18:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:37, 59520 bytes
    Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 18:11:54, 7168 bytes

    Name: VIA USB Enhanced Host Controller
    Device ID: PCI\VEN_1106&DEV_3104&SUBSYS_12340925&REV_51\4&19FD8D60&0&0AF0
    Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:35, 30208 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 18:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:37, 59520 bytes
    Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 18:11:54, 7168 bytes

    Name: VIA OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_30441106&REV_46\4&19FD8D60&0&50F0
    Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.01.2600.5512 (English), 4/13/2008 13:46:18, 61696 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.01.2600.5512 (English), 4/13/2008 13:46:18, 53376 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.01.2600.5512 (English), 4/13/2008 12:51:25, 61824 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.01.2600.5512 (English), 4/13/2008 12:51:25, 60800 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.01.2600.0000 (English), 8/17/2001 13:46:40, 6400 bytes

    Name: VIA Rev 5 or later USB Universal Host Companion Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_12340925&REV_50\4&19FD8D60&0&11F0
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:35, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 18:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:37, 59520 bytes

    Name: VIA Rev 5 or later USB Universal Host Companion Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_12340925&REV_50\4&19FD8D60&0&10F0
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:35, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 18:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:37, 59520 bytes

    Name: VIA Rev 5 or later USB Universal Host Companion Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_12340925&REV_50\4&19FD8D60&0&09F0
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:35, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 18:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:37, 59520 bytes

    Name: VIA Rev 5 or later USB Universal Host Companion Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_12340925&REV_50\4&19FD8D60&0&08F0
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:35, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English),
  • TTG - CalebTTG - Caleb
    edited March 2011
    Unfortunately, your PC probably isn't going to be able to run Puzzle Agent very well in it's current state. Here are the minimum specs for our current games:

    Minimum Specs
    OS: XP / Vista / Windows 7
    Processor: 1.8 GHz Pentium 4 or equivalent
    Memory: 2 GB RAM
    Video Card: ATI or NVidia card w/ 256 MB RAM
    Direct X: Direct X 9.0c
    Audio card required

    You could probably get away with slightly less than the above on Puzzle Agent, but your PC and video card both only have about half of the minimum amount of RAM. One thing that *might* help is if you update your video card drivers. Here's a link to the most recent drivers I could find for your card: http://www.nvidia.com/object/winxp_175.19_whql.html Try downloading and installing them, and see if that helps.

    If not, then your only options are to download and play the game on a more powerful PC, upgrade your current PC, or contact customer support for a refund. Sorry! :(
  • Doc64Doc64
    edited March 2011
    But if I upgraded my video card to play BTTF, why can't I play puzzle agent?
  • Doc64Doc64
    edited March 2011
    But if I upgraded my video card to play BTTF, your latest and greatest, why am I not able to play Puzzle agent?
  • TTG - CalebTTG - Caleb
    edited March 2011
    You can run BttF Ep.1 & 2 well on this same computer? Based on your DXdiag, the machine is well below the minimum specs for those games. I assume you had to run it at very low settings?

    In any case, I'd definitely recommend updating your video card drivers to see if that helps. It's a long shot, but it can't really hurt, either. You can also try restarting the machine, then playing Puzzle Agent before opening any other applications.

    If neither of those ideas work, you'll need to upgrade your PC if you want Puzzle Agent to run better.
  • xbskidxbskid
    edited March 2011
    Just an observation here, and it may be way too obvious, but the animation is not meant to be smooth at all. Is the OP familiar with the Grickle style of animation?
  • Doc64Doc64
    edited March 2011
    xbskid wrote: »
    Just an observation here, and it may be way too obvious, but the animation is not meant to be smooth at all. Is the OP familiar with the Grickle style of animation?

    No! The gameplay (and a few cutscenes) are slow! the game lags, and it took forever to solve the first puzzle because of this!
  • Doc64Doc64
    edited March 2011
    okay. I'm going to ask again, because this is getting REALLY tedious when nobody answers.
    IF I CAN RUN BACK TO THE FUTURE, YOUR LATEST GAME, WHY AM I NOT ABLE TO PLAY PUZZLE AGENT?!?!?!
  • TTG - CalebTTG - Caleb
    edited April 2011
    BttF and Puzzle Agent are two different games. Your PC being able to run BttF does not automatically guarantee that it can run Puzzle Agent. Again, you only have about 1 gig of RAM and 128MB of VRAM, both of which are about half of our min. specs.

    Given that, it's not surprising that Puzzle Agent performs poorly on it (I'm surprised you can run any of the BttF episodes at all). If you want Puzzle Agent to perform better, you're going to have to upgrade your system to at least these min. specs:

    OS: XP / Vista / Windows 7
    Processor: 1.8 GHz Pentium 4 or equivalent
    Memory: 2 GB RAM
    Video Card: ATI or NVidia card w/ 256 MB RAM
    Direct X: Direct X 9.0c
    Audio card required

    If upgrading isn't viable for you, then I advise either playing the game on some other machine or contacting customer support for a refund.
This discussion has been closed.