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download

jigginjiggin
edited April 2011 in Back to the Future
i've payed for all episodes, what do i do now? how do i download it?

looked everywhere, cant see a download page anywhere

Thanks in advance

James

Comments

  • JakeJake Telltale Alumni
    edited April 2011
    You aren't seeing any download links on your games page?
  • jigginjiggin
    edited April 2011
    no, it says

    YOUR GAMES


    STUFF YOU'VE BOUGHT
    These are all the orders linked to your account. If one of your orders doesn't appear here, email us with the order number and the email address on your My Telltale account and we'll link them up for you.
    Order #600119685119465 | Placed April 2, 2011
    Invoice
    Back to the Future PC|Mac [Full 5 Episode Series]

    any ideas???
  • MusicallyInspiredMusicallyInspired
    edited April 2011
    Above the "Stuff you've bought" section should be a "Your Games" section with a list of your available episodes and download links to the right.
  • puzzleboxpuzzlebox Telltale Alumni
    edited April 2011
    A lot of other people have experienced the same issue:
    http://www.telltalegames.com/forums/showthread.php?t=23895
  • KevinKevin Telltale Alumni
    edited April 2011
    It looks like you paid with PayPal, but it also looks like the Pay Pal wen't through about 13 minutes after you posted this (post @ 11:29 PST, PayPal processed @ 11:42 PST), so perhaps there was some strange delay. Have you received your purchase confirmation e-mail? The payment looks like it has been processed, so could you check your "My Telltale" page again?

    Thanks,
    Kevin
  • jigginjiggin
    edited April 2011
    yes had confirmation, still nothing :(
  • Gman5852Gman5852
    edited April 2011
    Well this is a wierd bug.
    Cant telltale just put the games there manually?
  • puzzleboxpuzzlebox Telltale Alumni
    edited April 2011
    There are a lot of people (like dozens) with the same issue over in the Support forums. Looks like even if they download the games via direct links, they can't activate them. It all seems to be people who've played the free episode 1, and subsequently purchased the rest of the series.
  • jigginjiggin
    edited April 2011
    i haven't had the free one, i tried the demo on ps3. do telltale work weekends, or is it correct they have weekends off?
  • puzzleboxpuzzlebox Telltale Alumni
    edited April 2011
    jiggin wrote: »
    i haven't had the free one, i tried the demo on ps3.

    That's actually really handy information, thanks. Maybe something messed up when they made episode 1 a freebie, because this issue didn't seem to crop up until today (episode 1 went free yesterday).
    jiggin wrote: »
    do telltale work weekends, or is it correct they have weekends off?

    Any Telltale guys checking in here over the weekend would be doing it on their own time, so I don't know if the issue will be resolved before Monday.
  • jigginjiggin
    edited April 2011
    sorted now, thanks for all replies. right off to play!!
  • timmatimma
    edited April 2011
    jiggin wrote: »
    sorted now, thanks for all replies. right off to play!!

    how did it get sorted? i just bought it through paypal and having the same problem....
  • timmatimma
    edited April 2011
    Found the answer on another page.
  • big-augenbig-augen
    edited April 2011
    timma wrote: »
    Found the answer on another page.

    And now it is your secret? Or are you gonna tell us what the answer is?
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