Unlock BTTF game screen
I'm stuck at the stupid unlock screen and can't get past it. It says I'm in offline mode even though im connected to the internet. I've gotten a code from support and clicked unlock and nothing works. How do I get past this stupid screen
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This game is telltail of other games to come. Ask me if I'll ever actually shell out money for any of telltail games ... go ahead ... ask.
Too bad .. they have good ideas ... just can't deliver from what I've read in the threads.
PC:
CTRL/Shift/+ then CTRL/Shift/-
Mac:
Command/Shift/+ then Command/Shift/-
If that doesn't work, there's a chance you may have a security program in place that's restricting the launcher from updating properly. Try turning off firewalls, etc, then reopen the launcher and see if that helps.
Also, idk if it matters, the game simply downloads to my downloads, and doesn't start an installer or anything. When I DLed Monkey Island demo to test another telltale game it does what a normal game does, it provides me a window in which to drag the game into the applications folder. BTTF on the other hand is just a file I have to manual move, and then obviously tells me I'm offline.
Idk if that information is useful at all but just trying to help so I can play this game eventually. Thanks.
It's odd that you aren't getting a prompt to move the game into your applications folder when you run the .dmg file you download from our site. Try moving the .dmg file to your desktop, then double-click it. You *should* see a user license agreement, and after that you should see a prompt to move the executable file to your Applications folder.
Here's another thing you might try:
1) Go to (your user name)/Library/Preferences.
2) Scroll down the list of files and find the one named com.TelltaleGames.Platform.plist.
3) Delete that file and try reopening the launcher.
Doing this will effectively make it as if you've never launched a BttF episode on your machine before, so you'll have to log into 104 again. (Don't worry, this won't effect your save games or anything like that.)
None of those steps seemed to work. The files is a .zip, and once unzipped it is simply the application. There is no .dmg that I've come across. I've tried multiple browsers and different internet connections with no luck.
I would blame my college's internet however I've never come across an issue before, and the fact that the game downloads in the particular way makes me believe my internet isn't the issue.
Any more tips, I don't want to study for finals.
What exactly do you see when you try to run the game? Is it a blank launcher window (or one that looks like parts of it aren't loading)? If so, and you're doing this on a school network, there's a good chance that's the source of the problem.
In 3 weeks I'll let you know if it was just my school internet, so you can stop trying to resolve the issue till then. lol.
Thanks again.
Not sure if I have the same issue, or if mine is something different. I successfully installed the game (which was made problematic, because the game required my permission to continue, but until I opened Task Manager, the pop-up didn't show) & played to the point after the car shows up. Then I had to quit.
Here's the issue, at the menu isn't letting my play. I select episode 1 & push play, but nothing happens (well it highlights the button & if I right-click it asks me if I want to copy the text). I can tell it to install later episodes from the same menu, but it isn't powering up the game. I wonder if it has anything to do with permissions (I have Windows Vista).
Or maybe I closed down the menu incorrectly the first time. I couldn't find a way to shut it down, other than by right-clicking the open item on my task bar. As it doesn't seem to have an off button.
Edit to add:
If I reinstall the game & ask the installer to start up the game immediately, I can play the game. Once I quit, I'm stuck with the same issue. I'm downloading episode 2, in hopes this might fix the issue.
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Attached a screengrab of what I'm seeing. Note, I did not highlight the Start button. I just does that when I try to press it enough.