Puzzle Agent 2 won't start Mac
I'm trying to play puzzle agent 2. I get the opening screen but I can't select anything. There is no play button. Here is a screenshot. Please help.
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Thanks for your help.
It seems like the game is confused about whether you're logged in. If you ARE logged in, you should be able to see your Telltale ID name in the top-right corner of that window, but in that screenshot it's not visible. If you're not logged in, you shouldn't see that window at all. Instead, you should see a login screen. Redownloading might fix that problem.
Otherwise, you might try deleting (or moving) the contents of this folder:
Library \ Application Support \ Telltale Games \ Puzzle Agent 2
That folder should have some files that keep track of whether or not you're logged in. Deleting them might iron out the game's confusion.
I've been having the same problem since I bought the game the day it came out. I've tried what you say here but had no luck. I first tried on Snow Leopard, then updated to Lion to get the same result.
I can confirm the game starts just fine on other macs, but not on mine.
Also, emailing Telltale support is useless as I've already sent them 3 emails and never received any answer.
Thanks in advance.
Do you have the support ticket number?
I am running Mac OS X 10.5.8
I have tried restarting the game, deleting and re-downloading it and restarting the computer after each process. Same problem every time I start.