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Puzzle Agent (Mac) Crashes Upon Start

BlackMcNultyBlackMcNulty
edited February 2012 in Game Support
I'd played about two hours of Puzzle Agent, quit out, and when I tried to open it again, it crashed. I've tried reopening it, deleting it and reinstalling, and everything else I could think of, but no matter what, it always crashes instantly upon launching. Anything I can do?

Comments

  • MikeMike
    edited January 2012
    Are you receiving an error message when it crashes?
  • BlackMcNultyBlackMcNulty
    edited January 2012
    Yeah, here's some of the information that pops up:

    Process: Mac_Game [41497]
    Path: /Users/Library/Application Support/Steam/SteamApps/common/puzzle agent/Puzzle Agent.app/Contents/MacOS/Mac_Game
    Identifier: com.telltalegames.Grickle101
    Version: 1.0.0.25 (1.0.0.25)
    Code Type: X86 (Native)
    Parent Process: launchd [97]

    Date/Time: 2012-01-27 13:01:06.631 -0500
    OS Version: Mac OS X 10.6.8 (10K549)
    Report Version: 6

    Interval Since Last Report: 36858 sec
    Crashes Since Last Report: 1
    Per-App Interval Since Last Report: 7 sec
    Per-App Crashes Since Last Report: 1
    Anonymous UUID: 8FD11790-BAC5-436A-AA1C-EF18C321EAD5

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread

    Thread 0 Crashed: MainThrd Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0xffff07c7 __memcpy + 39
    1 com.telltalegames.Grickle101 0x0008ceb0 MetaStream::ReadData(char*, int) + 338
    2 com.telltalegames.Grickle101 0x0008d3bb MetaStream::serialize_TlsString(TlsString&) + 323
    3 com.telltalegames.Grickle101 0x00094c5a DebugString::MetaOperation_Serialize(void*, MetaClassDescription const*, MetaMemberDescription const*, void*) + 54
    4 com.telltalegames.Grickle101 0x00039f0b bool PerformMetaSerialize<DebugString>(MetaStream*, DebugString*) + 59
    5 com.telltalegames.Grickle101 0x00039cd6 Symbol::MetaOperation_Serialize(void*, MetaClassDescription const*, MetaMemberDescription const*, void*) + 76
  • BlackMcNultyBlackMcNulty
    edited February 2012
    Is there anything that I can do?
  • MikeMike
    edited February 2012
    Are you using the Steam version? If so, please try verifying the integrity of the game cache within Steam. Also make sure you're running the latest version of Steam.

    Let me know if you're still having trouble with it after doing that.
  • BlackMcNultyBlackMcNulty
    edited February 2012
    I did that, and it said that all files were validated. And I made sure I had the latest update for Steam, which I did. Still crashes immediately.
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