[ToMI] Unlock Problem
Tried to unlock with my user name and password. Tried to do a manual unlock. And emailed you guys with my serial number several days ago. Still waiting on a response on how to get this game unlocked.
I'm on OSX Lion and I purchased the game several years ago via the Macheist bundle. I can ping you guy's server and when I look at the console I get the following:
I'm on OSX Lion and I purchased the game several years ago via the Macheist bundle. I can ping you guy's server and when I look at the console I get the following:
1/30/12 8:05:03.516 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: Open: Unable to open "prefs_platform.prop".
1/30/12 8:05:03.516 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: WARNING - Failed to load prefs_platform.prop, using default values
1/30/12 8:05:03.534 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: <CFData 0x3549b60 [0xac810140]>{length = 6, capacity = 6,
1/30/12 8:05:03.534 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: bytes = 0x040ccee38f86}
1/30/12 8:05:03.535 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: <CFData 0x31ad540 [0xac810140
1/30/12 8:05:03.535 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ]>{length = 6, capacity = 6, bytes = 0x040ccee38f86}
1/30/12 8:05:03.562 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: english
1/30/12 8:05:03.562 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: Enabling language database "english.langdb" to match system language setting "english".
1/30/12 8:05:03.567 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: english
1/30/12 8:05:03.571 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: english
1/30/12 8:05:03.573 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: <CFData 0x32759a0 [0xac810140
1/30/12 8:05:03.573 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ]>{length = 6, capacity = 6, bytes = 0x040ccee38f86}
1/30/12 8:05:03.639 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: <CFData 0x32995b0 [0xac810140]>{length = 6, capacity = 6, bytes = 0x040ccee38
1/30/12 8:05:03.639 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: f86}
1/30/12 8:05:04.680 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ProcessScriptRequest:command=is_online
1/30/12 8:05:04.778 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: PING telltalegames.com (74.52.103.162): 56 data bytes
1/30/12 8:05:04.778 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: 64 bytes from 74.52.103.162: icmp_seq=0 ttl=52 time=58.434 ms
1/30/12 8:05:04.778 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: --- telltalegames.com ping statistics ---
1/30/12 8:05:04.778 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: 1 packets transmitted, 1 packets received, 0.0% packet loss
1/30/12 8:05:04.778 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: round-trip min/avg/max/stddev = 58.434/58.434/58.434/0.000 ms
1/30/12 8:05:04.779 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteJavaScriptonlineCheck(1)
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ProcessScriptRequest:lua=local a = "callback:propsRetrieved(ret)";
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: local prefs = Load("prefs.prop");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: UpdateUsagePrefs();
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: local function AddProperty(propName, jsName)
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: if( PropertyExists(prefs,propName) ) then
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. "," .. jsName .. ":" .. prefs[propName];
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: end;
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: end;
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Usage Launch Count", "launches");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Usage Shutdown Count", "shutdowns");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Usage Session Execution Time", "sessiontime");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Usage Total Execution Time", "totaltime");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Demo Completed", "democomplete");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("System Language", "language");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("bGameCompleted", "bGameCompleted");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("bLaunchWebsiteOnExit", "bLaunchWebsiteOnExit");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. ",login:" .. PlatformGlobalData_Get( "Launcher", "login");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. ",installid:" .. PlatformGlobalData_Get( "Launcher", "id")
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. ",password:" .. PlatformGlobalData_Get( "Launcher", "password");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. ",splash:";
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: local file = FileFindFirst( "ttg_splash*.*" );
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: while( file ~= nil ) do
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. file .. "+";
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: file = FileFindNext( "ttg_splash*.*" );
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: end;
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: return a;
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteLualocal a = "callback:propsRetrieved(ret)";
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: local prefs = Load("prefs.prop");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: UpdateUsagePrefs();
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: local function AddProperty(propName, jsName)
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: if( PropertyExists(prefs,propName) ) then
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. "," .. jsName .. ":" .. prefs[propName];
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: end;
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: end;
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Usage Launch Count", "launches");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Usage Shutdown Count", "shutdowns");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Usage Session Execution Time", "sessiontime");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Usage Total Execution Time", "totaltime");
1/30/12 8:05:04.780 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("Demo Completed", "democomplete");
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("System Language", "language");
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("bGameCompleted", "bGameCompleted");
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: AddProperty("bLaunchWebsiteOnExit", "bLaunchWebsiteOnExit");
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. ",login:" .. PlatformGlobalData_Get( "Launcher", "login");
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. ",installid:" .. PlatformGlobalData_Get( "Launcher", "id");
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. ",password:" .. PlatformGlobalData_Get( "Launcher", "password");
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. ",splash:";
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: local file = FileFindFirst( "ttg_splash*.*" );
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: while( file ~= nil ) do
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. file .. "+";
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: file = FileFindNext( "ttg_splash*.*"
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: end;
1/30/12 8:05:04.782 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: return a;
1/30/12 8:05:04.784 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteJavaScriptluaResult("callback:propsRetrieved(ret),launches:12,shutdowns:11,sessiontime:0.000000,totaltime:924.633911,language:english,bGameCompleted:false,bLaunchWebsiteOnExit:false,login:,installid:040ccee38f86,password:040ccee38f86,splash:");
1/30/12 8:05:04.785 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ProcessScriptRequest:lua=local a = "callback:regLogin(ret),";
1/30/12 8:05:04.785 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. "login:" .. PlatformGlobalData_Get( "Launcher", "login" ) .. ",";
1/30/12 8:05:04.785 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. "password:" .. PlatformGlobalData_Get( "Launcher", "password" );
1/30/12 8:05:04.785 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: return a;
1/30/12 8:05:04.785 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteLualocal a = "callback:regLogin(ret),";
1/30/12 8:05:04.785 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. "login:" .. PlatformGlobalData_Get( "Launcher", "login" ) .. ",";
1/30/12 8:05:04.785 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: a = a .. "password:" .. PlatformGlobalData_Get( "Launcher", "password" );
1/30/12 8:05:04.785 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: return a;
1/30/12 8:05:04.786 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteJavaScriptluaResult("callback:regLogin(ret),login:,password:040ccee38f86");
1/30/12 8:05:05.049 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ProcessScriptRequest:lua=local prefs = Load("prefs.prop");prefs["bTreasureHuntingEnabled"]=true;for i = 1,15 do PropertySet(prefs, "sMap"..i, "");PropertySet(prefs, "sMapCode"..i, ""); end;PropertySet(prefs, "sMap1","ui_item_mapTreasureB");Save(prefs);
1/30/12 8:05:05.049 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteLualocal prefs = Load("prefs.prop");prefs["bTreasureHuntingEnabled"]=true;for i = 1,15 do PropertySet(prefs, "sMap"..i, "");PropertySet(prefs, "sMapCode"..i, ""); end;PropertySet(prefs, "sMap1","ui_item_mapTreasureB");Save(prefs);
1/30/12 8:05:05.049 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: QuickSave: Saved to "/Users/rmcastil/Library/Application Support/Telltale Games/MonkeyIsland101/prefs.prop".
1/30/12 8:05:05.055 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteJavaScriptluaResult();
1/30/12 8:05:13.634 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ProcessScriptRequest:lua=PlatformGlobalData_Set( "Launcher", "login", "" );
1/30/12 8:05:13.634 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: PlatformGlobalData_Set( "Launcher", "password", "" );
1/30/12 8:05:13.634 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteLuaPlatformGlobalData_Set( "Launcher", "login", "" );
1/30/12 8:05:13.634 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: PlatformGlobalData_Set( "Launcher", "password", "" );
1/30/12 8:05:13.638 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteJavaScriptluaResult();
1/30/12 8:05:32.786 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ProcessScriptRequest:activate_offline_js=<I removed the serial number>
1/30/12 8:05:32.788 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: <CFData 0xe9459a0 [0xac810140]>{length = 6, capacity = 6, by
1/30/12 8:05:32.788 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: tes = 0x040ccee38f86}
1/30/12 8:05:32.789 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: <CFData 0xe9459c0 [0xac810140]>{length = 6, capacity = 6, byte
1/30/12 8:05:32.789 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: s = 0x040ccee38f86}
1/30/12 8:05:32.791 PM [0x0-0xbdbbdb].com.telltalegames.MonkeyIsland101: ExecuteJavaScriptactivationFail('')
This discussion has been closed.
Comments
I wrote twice to Telltale support and no reply.
My order number is 600146965263924. The all 5 apps bounce on the dock, but only a blank window appears instead of the "launch game" window, and then the app crashes. Still waiting for a NON AUTOMATIC reply...
I spent over 30 $ for you...