I have a question

Hi,
I tried pay for my order with PayPal but money are back on my account in Paypal.

On what e-mail I must send the money ?

The game that I ordered is at my computer.

My order number is #600145707486247

Please quick reply.

Comments

  • edited March 2012
    Can you clarify what your issue is, please? There doesn't appear to be anything wrong with that order.
  • edited March 2012
    How can I pay for my order ?
  • edited March 2012
    There doesn't appear to be any issue with that order. It's complete in our system. The games are on your account and the DVD was shipped out last year. If you didn't receive the disc, please let me know, because I'm not clear on what your issue is.
  • edited March 2012
    Did you receive money for my order?
    Are you sure you have an account on PayPal?

    It is not clear to me, because I tried to send money order with my PayPal account for you, but money was not received and returned to my account.
  • edited April 2012
    That order was paid for and completed on December 17'th, 2011.
  • edited April 2012
    Order #600145707486247 | Placed December 17, 2011


    Back to the Future Full 5 Game Series + Collector's DVD
    Quantity: 1 $9.99

    Paid Via: PayPal Sub-Total: $9.99
    Tax: $0.00
    Shipping: $14.35
    Total: $24.34

    Today I sent the money through PayPal.
    Please receive the money.
    The money I sent to the email address support@telltalegames.com.
    Please write if you have received the money.
  • edited April 2012
    Again, that order was paid for and completed in December of last year. The order process through our site is automated. We don't accept money directly via any of our email addresses.

    The order was paid for. You don't need to pay for it again. It's a completed order.

    Thanks,
    Michael
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