No Sound on BTTF

edited May 2012 in Game Support
I've just downloaded and installed the PC version of BTTF episodes 1-5 but have no sound at all on any of the games.

Settings all look okay and sound on everything else works okay, anyone got any ideas?

Comments

  • edited April 2012
    Can you provide me with a DXDiag file, please?

    To send a DXDiag, click the Start menu, click Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you'll be able to easily find it. Open the file and then press Ctrl+A followed by Ctrl+C to copy the contents of the file, and then include that in a reply.
  • edited April 2012
    Hi Mike,

    Please find below a dump of the information you requested.

    System Information
    Time of this report: 4/24/2012, 11:42:07
    Machine name: HOME-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Studio XPS 435MT
    BIOS: Default System BIOS
    Processor: Genuine Intel(R) CPU 000 @ 2.67GHz (8 CPUs), ~2.7GHz
    Memory: 6144MB RAM
    Available OS Memory: 6136MB RAM
    Page File: 2983MB used, 9285MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce 9800 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 9800 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0605&SUBSYS_062D10DE&REV_A2
    Display Memory: 3303 MB
    Dedicated Memory: 491 MB
    Shared Memory: 2811 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: W2243
    Monitor Id: GSM56FE
    Native Mode: 1920 x 1080(p) (59.934Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.7533 (English)
    Driver Version: 8.17.12.7533
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 5/21/2011 07:01:00, 15223912 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4545-11CF-036E-21261CC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0605
    SubSys ID: 0x062D10DE
    Revision ID: 0x00A2
    Driver Strong Name: oem79.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.7533:pci\ven_10de&dev_0605
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (Sound Blaster X-Fi Xtreme Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_000A&SUBSYS_11021007&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: t3.sys
    Driver Version: 6.10.0000.0209 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 5/6/2009 02:34:52, 639512 bytes
    Other Files:
    Driver Provider: CREATIVE
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (Sound Blaster X-Fi Xtreme Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_000A&SUBSYS_11021007&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: t3.sys
    Driver Version: 6.10.0000.0209 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 5/6/2009 02:34:52, 639512 bytes
    Other Files:
    Driver Provider: CREATIVE
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Digital Audio (S/PDIF) (Sound Blaster X-Fi Xtreme Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: t3.sys
    Driver Version: 6.10.0000.0209 (English)
    Driver Attributes: Final Retail
    Date and Size: 5/6/2009 02:34:52, 639512 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Comfort Curve Keyboard 2000
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x00DD
    FF Driver: n/a

    Device Name: BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC719
    FF Driver: n/a

    Device Name: BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC719
    FF Driver: n/a

    Device Name: BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC719
    FF Driver: n/a

    Device Name: BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC719
    FF Driver: n/a

    Device Name: BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC719
    FF Driver: n/a

    Device Name: Flip KVM
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x050D, 0x3201
    FF Driver: n/a

    Device Name: Flip KVM
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x050D, 0x3201
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3A38
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x046D, 0x0B05
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | |
    | +-+ USB Input Device
    | | | Vendor/Product ID: 0x046D, 0xC718
    | | | Location: Port_#0002.Hub_#0010
    | | | Matching Device ID: generic_hid_device
    | | | Service: HidUsb
    | | |
    | | +-+ HID Keyboard Device
    | | | | Vendor/Product ID: 0x046D, 0xC718
    | | | | Matching Device ID: hid_device_system_keyboard
    | | | | Service: kbdhid
    | | |
    | +-+ USB Input Device
    | | | Vendor/Product ID: 0x046D, 0xC719
    | | | Location: Port_#0003.Hub_#0010
    | | | Matching Device ID: generic_hid_device
    | | | Service: HidUsb
    | | |
    | | +-+ HID-compliant consumer control device
    | | | | Vendor/Product ID: 0x046D, 0xC719
    | | | | Matching Device ID: hid_device_up:000c_u:0001
    | | | |
    | | +-+ HID-compliant device
    | | | | Vendor/Product ID: 0x046D, 0xC719
    | | | | Matching Device ID: hid_device
    | | | |
    | | +-+ HID-compliant device
    | | | | Vendor/Product ID: 0x046D, 0xC719
    | | | | Matching Device ID: hid_device
    | | | |
    | | +-+ HID-compliant device
    | | | | Vendor/Product ID: 0x046D, 0xC719
    | | | | Matching Device ID: hid_device
    | | | |
    | | +-+ HID-compliant device
    | | | | Vendor/Product ID: 0x046D, 0xC719
    | | | | Matching Device ID: hid_device
    | | | |
    | | +-+ HID-compliant mouse
    | | | | Vendor/Product ID: 0x046D, 0xC719
    | | | | Matching Device ID: hid_device_system_mouse
    | | | | Service: mouhid

    Gameport Devices

    PS/2 Devices
    + Microsoft USB Comfort Curve Keyboard 2000 (IntelliType Pro)
    | Vendor/Product ID: 0x045E, 0x00DD
    | Matching Device ID: hid\vid_045e&pid_00dd&mi_00
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x413C, 0x3016
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 197.1 GB
    Total Space: 461.5 GB
    File System: NTFS
    Model: Hitachi HDP725050GLA360 ATA Device

    Drive: D:
    Free Space: 88.9 GB
    Total Space: 476.9 GB
    File System: NTFS
    Model: Hitachi HDP725050GLA360 ATA Device

    Drive: E:
    Model: HL-DT-ST DVDRAM GH22NS50 ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    Drive: K:
    Model: DAR NS9YB8L SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    Drive: F:
    Model: ROXIO DVD-ROM EMULATOR SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    System Devices
    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_02C91028&REV_00\3&11583659&0&EF
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_02C91028&REV_00\3&11583659&0&FD
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
    Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_12\3&11583659&0&A1
    Driver: n/a

    Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_02C91028&REV_00\4&81287DB&0&00E1
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_02C91028&REV_00\3&11583659&0&D2
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_02C91028&REV_00\3&11583659&0&FA
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
    Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_00008086&REV_12\3&11583659&0&38
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1102&DEV_7006&SUBSYS_00101102&REV_00\4&784D885&0&00E2
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_02C91028&REV_00\3&11583659&0&D1
    Driver: n/a

    Name: Intel(R) ICH10R LPC Interface Controller - 3A16
    Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_02C91028&REV_00\3&11583659&0&F8
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
    Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_00008086&REV_12\3&11583659&0&18
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1102&DEV_0009&SUBSYS_00181102&REV_00\5&2750EB80&0&0000E2
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
    Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_02C91028&REV_00\3&11583659&0&E4
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_02C91028&REV_00\3&11583659&0&D0
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
    Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_12\3&11583659&0&A3
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
    Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_00008086&REV_12\3&11583659&0&08
    Driver: n/a

    Name: NVIDIA GeForce 9800 GT
    Device ID: PCI\VEN_10DE&DEV_0605&SUBSYS_062D10DE&REV_A2\4&224D4B29&0&0038
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44
    Device ID: PCI\VEN_8086&DEV_3A44&SUBSYS_02C91028&REV_00\3&11583659&0&E2
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_02C91028&REV_00\3&11583659&0&EA
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
    Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_12\3&11583659&0&A0
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3400
    Device ID: PCI\VEN_8086&DEV_3400&SUBSYS_00008086&REV_12\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
    Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_02C91028&REV_00\3&11583659&0&E1
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_02C91028&REV_00\3&11583659&0&E9
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 Routing and Protocol Layer Registers Port 0 - 3426
    Device ID: PCI\VEN_8086&DEV_3426&SUBSYS_00000000&REV_12\3&11583659&0&81
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02C91028&REV_90\3&11583659&0&F0
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_02C91028&REV_00\3&11583659&0&E0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_02C91028&REV_00\3&11583659&0&E8
    Driver: n/a

  • edited May 2012
    Any update on this Mike? 13 days and still waiting....
  • edited May 2012
    Have you tried updating your audio drivers? Your current drivers are about three years old. Also, you're certain you don't have the volume muted either in the game or in the Windows sound mixer, correct?
  • edited May 2012
    The sound in Windows 7 and ALL other games works fine. There appears to be only one place you can set the sound in BTTF which is the setup menu screen. The sound hasn't worked since the first installation two weeks ago.

    The latest drivers on the Creative website are dated Jul 2009 for my card. But to be thorough I have updated them anyway.

    All of the card settings are at default. I never change them.

    ....and guess what? Still no sound in any episode of BTTF.
  • DjNDBDjNDB Moderator
    edited May 2012
    Here's one thing you could try:
    1. Enter "Sound" in the start menu to open the sound dialog. You should see a list of your sound devices.
    2. Disable all sound devices except the one you want to use. A right click on a device should show that option.

    Keep the sound dialog open, and start the game. Press alt-enter to put it into windowed mode. Make sure to pick a small enough resolution in the game so you can see both the game and sound dialog at once.

    Now start a new game to see if you can hear sound in the intro sequence.

    If you can't hear it, look into the Sound dialog, but don't click outside the game window. The game only runs when it has focus.
    There's an area right to your sound device, that should show green squares to indicate sound playback.
    Do you see any activity there every few seconds?

    It should look a bit like this:
    pVOam.png
This discussion has been closed.