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I don't like the tone in the sticky message

HisShadowXHisShadowX
edited June 2012 in The Walking Dead
Good afternoon,

I have just recently seen your message last night about not asking questions and if you ask certain questions about when it's out this may result in a 24 hour ban. First let me let you know this is the first product I bought from you if I were to get banned or get a smart mouthed reply for someone who should be trained in customer service believe me this is the last product I will buy from you.

I understand most Moderators and Administrators come from the gaming community and have been involved in various Message boards before getting a job in the industry. Problem is you cannot take the same Forum Nazi approach when you run a business.

If you do not know how to talk to customers then perhaps you need to take a seat on the back burner and hire some actual customer service agents to handle your forum.

Again if you do not care or want my business then give me a smart mouthed reply or ban. If you want to keep my business and others please remember the old phrase, "the customer is always right"

Thank you

Comments

  • jangjangchangjangjangchang
    edited June 2012
    This is where we discuss everything about the walking dead game not your problems with the moderators. Go away.
  • MikeMike
    edited June 2012
    That post doesn't say, or imply, that anybody would be banned for asking a question. You might want to read it again.
  • puzzleboxpuzzlebox Telltale Alumni
    edited June 2012
    HisShadowX wrote: »
    I have just recently seen your message last night about not asking questions and if you ask certain questions about when it's out this may result in a 24 hour ban.

    Seems you misunderstood that. Anyone creating false "IT'S OUT!!" announcements gets a 24hr ban. People don't get banned for asking WHEN an episode comes out.
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