I have no sound on the walking dead

WKKWKK
edited August 2012 in Game Support
I've played through the entire first episode of walking dead with no sound. The sound works fine on my computer for everything else but that game. Also, I've played many other telltale titles without having sound issues. Has anyone else had this problem? Any suggestions on how to fix this.

Comments

  • DjNDBDjNDB Moderator
    edited June 2012
    I assume you made sure the volume is turned up in the game?
    If you have a recent windows Version also make sure that the game is not muted in the windows volume mixer.

    If neither helps, please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
  • WKKWKK
    edited June 2012

    System Information
    Time of this report: 6/30/2012, 16:26:34
    Machine name: DIABLO
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
    Language: English (Regional Setting: English)
    System Manufacturer: Gateway
    System Model: GT5674
    BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
    Processor: AMD Phenom(tm) 9500 Quad-Core Processor (4 CPUs), ~2.2GHz
    Memory: 3326MB RAM
    Page File: 1798MB used, 5057MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    DxDiag Notes
    Display Tab 1: The file nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Sound Tab 5: No problems found.
    Sound Tab 6: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce GTX 560
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 560
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1201&SUBSYS_14603842&REV_A1
    Display Memory: 2400 MB
    Dedicated Memory: 993 MB
    Shared Memory: 1407 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
    Driver Version: 8.17.0012.7048 (English)
    DDI Version: 11
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 3/20/2011 20:31:00, 10072168 bytes
    WHQL Logo'd: No
    WHQL Date Stamp: None
    Device Identifier: {D7B71E3E-5141-11CF-7A40-6C341FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x1201
    SubSys ID: 0x14603842
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10192107&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5506 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/1/2007 18:29:32, 2011224 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Output Device (HDMI) (4- High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 00:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10192107&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5506 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/1/2007 18:29:32, 2011224 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Output Device (HDMI) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 00:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Output Device (HDMI) (3- High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 00:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Output Device (HDMI) (2- High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 00:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Aux (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5506 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/1/2007 18:29:32, 2011224 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x10DE, 0x03F1
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/11/2009 00:43:16, 196096 bytes
    | Driver: usbd.sys, 1/20/2008 22:23:03, 5888 bytes
    |
    +-+ USB Human Interface Device
    | | Vendor/Product ID: 0x0461, 0x4D16
    | | Location: Port_#0004.Hub_#0001
    | | Matching Device ID: generic_hid_device
    | | Service: HidUsb
    | | Driver: hidusb.sys, 4/11/2009 00:42:48, 12800 bytes
    | | Driver: hidclass.sys, 4/11/2009 00:42:48, 39424 bytes
    | | Driver: hidparse.sys, 1/20/2008 22:23:26, 25472 bytes
    | |
    | +-+ HID-compliant mouse
    | | | Vendor/Product ID: 0x0461, 0x4D16
    | | | Matching Device ID: hid_device_system_mouse
    | | | Service: mouhid
    | | | Driver: mouhid.sys, 1/20/2008 22:23:20, 15872 bytes
    | | | Driver: mouclass.sys, 1/20/2008 22:23:20, 34360 bytes

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 1/20/2008 22:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:23:23, 35384 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/20/2008 22:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:23:23, 35384 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/11/2009 02:32:52, 53224 bytes
    | Driver: sermouse.sys, 1/20/2008 22:23:20, 19968 bytes
    | Driver: mouclass.sys, 1/20/2008 22:23:20, 34360 bytes

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 183.1 GB
    Total Space: 465.7 GB
    File System: NTFS
    Model: WDC WD50 00AAKS-22YGA SCSI Disk Device

    Drive: D:
    Free Space: 5.3 GB
    Total Space: 11.2 GB
    File System: NTFS
    Model: WDC WD50 00AAKS-22YGA SCSI Disk Device

    Drive: E:
    Model: Optiarc DVD RW AD-7203A ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 00:39:17, 67072 bytes

    Drive: J:
    Model: VWZUDEF LEJ0XQRK SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 00:39:17, 67072 bytes

    System Devices
    Name: Agere Systems PCI-SV92PP Soft Modem
    Device ID: PCI\VEN_11C1&DEV_0620&SUBSYS_062111C1&REV_00\4&2CF26B65&0&3020
    Driver: C:\Windows\system32\DRIVERS\AGRSM.sys, 2.01.0074.0000 (English), 10/5/2006 15:39:40, 1161152 bytes
    Driver: C:\Windows\system32\agrsmsvc.exe, 1.00.0000.0004 (English), 10/5/2006 17:10:12, 9216 bytes
    Driver: C:\Windows\agrsmdel.exe, 1.07.0003.0000 (English), 9/27/2006 19:22:42, 69120 bytes
    Driver: C:\Windows\system32\agrscoin.dll, 1.00.0000.0004 (English), 9/11/2006 19:34:46, 13312 bytes

    Name: NVIDIA GeForce GTX 560
    Device ID: PCI\VEN_10DE&DEV_1201&SUBSYS_14603842&REV_A1\4&3B4D693&0&0048
    Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 159848 bytes
    Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 3/20/2011 20:31:00, 287052 bytes
    Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_9952f659\NvCplSetupInt.exe, 14.00.0000.0162 (English), 3/20/2011 20:31:00, 54575352 bytes
    Driver: C:\Program Files\NVIDIA Corporation\license.txt, 3/20/2011 20:31:00, 15511 bytes
    Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 10920 bytes
    Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 10673832 bytes
    Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 3/20/2011 20:31:00, 57960 bytes
    Driver: C:\Windows\system32\nvapi.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 2034280 bytes
    Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 13007464 bytes
    Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 5181544 bytes
    Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 2074216 bytes
    Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 2765928 bytes
    Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 10072168 bytes
    Driver: C:\Windows\system32\nvinfo.pb, 3/20/2011 20:31:00, 4755 bytes
    Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 15223400 bytes
    Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 6298216 bytes
    Driver: C:\Windows\system32\nvdispco3220140.dll, 2.00.0014.0000 (English), 3/20/2011 20:31:00, 944232 bytes
    Driver: C:\Windows\system32\nvgenco322060.dll, 2.00.0006.0000 (English), 3/20/2011 20:31:00, 855656 bytes

    N
  • DjNDBDjNDB Moderator
    edited June 2012
    WKK wrote: »
    Description: Speakers (Realtek High Definition Audio)
    Date and Size: 11/1/2007 18:29:32, 2011224 bytes

    That sound driver is horribly old. Installing the latest Realtek HDA Driver could help.
  • WKKWKK
    edited June 2012
    still not working... heres my updated dxdiag

    System Information
    Time of this report: 6/30/2012, 19:06:02
    Machine name: DIABLO
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
    Language: English (Regional Setting: English)
    System Manufacturer: Gateway
    System Model: GT5674
    BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
    Processor: AMD Phenom(tm) 9500 Quad-Core Processor (4 CPUs), ~2.2GHz
    Memory: 3326MB RAM
    Page File: 1458MB used, 5405MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    DxDiag Notes
    Display Tab 1: The file nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Sound Tab 5: No problems found.
    Sound Tab 6: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce GTX 560
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 560
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1201&SUBSYS_14603842&REV_A1
    Display Memory: 2400 MB
    Dedicated Memory: 993 MB
    Shared Memory: 1407 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
    Driver Version: 8.17.0012.7048 (English)
    DDI Version: 11
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 3/20/2011 20:31:00, 10072168 bytes
    WHQL Logo'd: No
    WHQL Date Stamp: None
    Device Identifier: {D7B71E3E-5141-11CF-7A40-6C341FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x1201
    SubSys ID: 0x14603842
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10192107&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/19/2012 16:54:20, 3240400 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Output Device (HDMI) (4- High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 00:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10192107&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/19/2012 16:54:20, 3240400 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Output Device (HDMI) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 00:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Output Device (HDMI) (3- High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 00:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Output Device (HDMI) (2- High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 00:43:02, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Aux (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6662 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/19/2012 16:54:20, 3240400 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x10DE, 0x03F1
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/11/2009 00:43:16, 196096 bytes
    | Driver: usbd.sys, 1/20/2008 22:23:03, 5888 bytes
    |
    +-+ USB Human Interface Device
    | | Vendor/Product ID: 0x0461, 0x4D16
    | | Location: Port_#0004.Hub_#0001
    | | Matching Device ID: generic_hid_device
    | | Service: HidUsb
    | | Driver: hidusb.sys, 4/11/2009 00:42:48, 12800 bytes
    | | Driver: hidclass.sys, 4/11/2009 00:42:48, 39424 bytes
    | | Driver: hidparse.sys, 1/20/2008 22:23:26, 25472 bytes
    | |
    | +-+ HID-compliant mouse
    | | | Vendor/Product ID: 0x0461, 0x4D16
    | | | Matching Device ID: hid_device_system_mouse
    | | | Service: mouhid
    | | | Driver: mouhid.sys, 1/20/2008 22:23:20, 15872 bytes
    | | | Driver: mouclass.sys, 1/20/2008 22:23:20, 34360 bytes

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 1/20/2008 22:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:23:23, 35384 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/20/2008 22:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/20/2008 22:23:23, 35384 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/11/2009 02:32:52, 53224 bytes
    | Driver: sermouse.sys, 1/20/2008 22:23:20, 19968 bytes
    | Driver: mouclass.sys, 1/20/2008 22:23:20, 34360 bytes

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 180.2 GB
    Total Space: 465.7 GB
    File System: NTFS
    Model: WDC WD50 00AAKS-22YGA SCSI Disk Device

    Drive: D:
    Free Space: 5.3 GB
    Total Space: 11.2 GB
    File System: NTFS
    Model: WDC WD50 00AAKS-22YGA SCSI Disk Device

    Drive: E:
    Model: Optiarc DVD RW AD-7203A ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 00:39:17, 67072 bytes

    Drive: J:
    Model: VWZUDEF LEJ0XQRK SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 00:39:17, 67072 bytes

    System Devices
    Name: Agere Systems PCI-SV92PP Soft Modem
    Device ID: PCI\VEN_11C1&DEV_0620&SUBSYS_062111C1&REV_00\4&2CF26B65&0&3020
    Driver: C:\Windows\system32\DRIVERS\AGRSM.sys, 2.01.0074.0000 (English), 10/5/2006 15:39:40, 1161152 bytes
    Driver: C:\Windows\system32\agrsmsvc.exe, 1.00.0000.0004 (English), 10/5/2006 17:10:12, 9216 bytes
    Driver: C:\Windows\agrsmdel.exe, 1.07.0003.0000 (English), 9/27/2006 19:22:42, 69120 bytes
    Driver: C:\Windows\system32\agrscoin.dll, 1.00.0000.0004 (English), 9/11/2006 19:34:46, 13312 bytes

    Name: NVIDIA GeForce GTX 560
    Device ID: PCI\VEN_10DE&DEV_1201&SUBSYS_14603842&REV_A1\4&3B4D693&0&0048
    Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 159848 bytes
    Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 3/20/2011 20:31:00, 287052 bytes
    Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_9952f659\NvCplSetupInt.exe, 14.00.0000.0162 (English), 3/20/2011 20:31:00, 54575352 bytes
    Driver: C:\Program Files\NVIDIA Corporation\license.txt, 3/20/2011 20:31:00, 15511 bytes
    Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 10920 bytes
    Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 10673832 bytes
    Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 3/20/2011 20:31:00, 57960 bytes
    Driver: C:\Windows\system32\nvapi.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 2034280 bytes
    Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 13007464 bytes
    Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 5181544 bytes
    Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 2074216 bytes
    Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 2765928 bytes
    Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 10072168 bytes
    Driver: C:\Windows\system32\nvinfo.pb, 3/20/2011 20:31:00, 4755 bytes
    Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 15223400 bytes
    Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0012.7048 (English), 3/20/2011 20:31:00, 6298216 bytes
    Driver: C:\Windows\system32\nvdispco3220140.dll, 2.00.0014.0000 (English), 3/20/2011 20:31:00, 944232 bytes
    Driver: C:\Windows\system32\nvgenco322060.dll, 2.00.0006.0000 (Eng
  • WKKWKK
    edited June 2012
    i have my audio settings at 10 for everything. No sound. I'm wondering if the drivers updated correctly. i'm not getting any sound in itunes either now. i'm going to try again.
  • WKKWKK
    edited June 2012
    it said it installed properly. I reset and i'm getting no sound in anything anymore.
  • DjNDBDjNDB Moderator
    edited June 2012
    In the dxdiag it looks like the driver is properly installed and the speakers are connected, and set as default.
    I have no reasonable explanation as to why there should be no sound now.

    Please open the Realtek HD Audio Manager (The little orange speaker in the system tray) and make sure that the volume is turned up there too, and not muted.
    Also check if the number of speakers is set correctly.
    Finally, you can try plugging your speakers into a different jack. It should come up with a popup window, where you need to select that you want to use them as speakers.

    If none of that works, you can try uninstalling the new Realtek driver, and using the Audio driver that your PC Manufacturer provides.

    If that fails too, you can uninstall the sound driver, and try what Microsoft installs as default sound driver.
    Alternatively you can revert to the system restore point before the installation of the latest realtek hda driver.
  • edited July 2012
    I'm having a problem guyz.. There are voices but no sound effects or ambient.. :( can someone plz tell me what to do to fix this? :( Plz Help.. :'(
  • edited August 2012
    ~Killer~ wrote: »
    I'm having a problem guyz.. There are voices but no sound effects or ambient.. :( can someone plz tell me what to do to fix this? :( Plz Help.. :'(

    I've the same problem... 1° chapter is ok, in the 2° there are no effect or music but the voice are ok...
  • edited August 2012
    I've the same problem... 1° chapter is ok, in the 2° there are no effect or music but the voice are ok...

    I also have this problem
  • I know this is an old thread but I came across it when I had this problem when I was about to play Walking Dead 2 today and managed to fix it.
    When loading up the game I got music and sound effects but no voice.
    I reinstalled drivers - no good. I recall when I played it before, sometimes a reboot would get it to work but multiple reboots failed this time.
    After all this messing about I wondered if it may not be a software problem but a hardware issue instead. Guess what? It was.
    I wobbled the jack around in the back of the pc and lo and behold the voice came through. Yay!
    Wish I had not wasted a morning with all the software stuff.
    I don't know if this is what is causing other peoples problems but its how I fixed it. Hope this helps someone else.

    Rifleman509 posted: »

    Buffalmacco wrote: » I've the same problem... 1° chapter is ok, in the 2° there are no effect or music but the voice are ok... I also have this problem

This discussion has been closed.