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Episode 2 download does not work on mac

zteffffzteffff
edited July 2012 in The Walking Dead
Can we please have some help with this issue? If purchased from your site the game will stop downloading before finishing, the patch you made does not work. Can we please have an alternative way of getting to the game we payed for?

Comments

  • AntJohn60AntJohn60
    edited July 2012
    Having the exact same issue. Still waiting for a solution.
  • AnsinAnsin
    edited July 2012
    There are multiple posts on this problem on this board and I have vented my frustration in every one of them. I've long lost count of how many times I tried to download episode 2 only to have the download interrupted at some point supposedly because my Internet connection is bad. I'm curious to see if this will go on for an entire week, at which point I'm prepared to travel to San Rafael, California, kidnap the entire TTG staff and then force them to watch my mother-in-law's vacation diashows of the last 35 years.
  • JBelinJBelin
    edited July 2012
    Yup. There's lots of posts on the forums about it. In typical Telltale fashion they don't acknowledge there is an issue and have not told anyone they are even attempting to fix it.

    I have asked for a full refund as I'm fed up with the bullshit surrounding this game from this incompetent company.
  • holyredbeardholyredbeard
    edited July 2012
    This company is worse than Blizzard, and that says a lot. FFS help us!
  • BooNMiNGBooNMiNG
    edited July 2012
    super frustrating..
  • jewnasssjewnasss
    edited July 2012
    I also have this problem, I'm on MacOSX my download stops at 80-81%... I have tried like 20 times already.
  • AnsinAnsin
    edited July 2012
    Took almost an entire week, but last night the download FINALLY worked. By the time the download reached 98% I was sweating bullets.

    When episode 3 comes out (sometime within the next 7 months) I'm gonna wait for a week before even attempting to download it.

    And the next time TTG publishes a game I really need to have (rather than boycott those fools) I'll wait until the entire season is out before doing anything about it.
  • Aster AzulAster Azul
    edited July 2012
    Same issue here.
  • ImNotShawImNotShaw
    edited July 2012
    I've tried 4 times and no luck. Very disappointing. I bet that wouldn't happen if I was downloading it P2P....
  • ImNotShawImNotShaw
    edited July 2012
    ImNotShaw wrote: »
    I've tried 4 times and no luck. Very disappointing. I bet that wouldn't happen if I was downloading it P2P....

    OK. Make that 5 times. I hope someone at TTG is paying attention, because this is how you lose customers.
  • killercow28killercow28
    edited July 2012
    The problem may indeed be our individual internet connections. I had a problem downloading episode 2, but I changed my location and internet connection and the game downloaded just fine. Perhaps try downloading the game from a different location?
  • incorrectincorrect
    edited July 2012
    I think connections are not an issue. There a lots of folks distribution large files. It cannot be that hard! Why not distribute the download through a web interface (in contrast to the in-game download)?
  • ImNotShawImNotShaw
    edited July 2012
    And now I'm at 6 times and no luck. I have made numerous checks to ensure my connect is solid and can rule out the problem being at my end. I will seriously think twice before I buy another TTG game, which is a shame as the product itself was compelling.
  • tosemytosemy
    edited July 2012
    Have the same issue, tried at least 10 times and always stops at 81% so has nothing to do with internet connection....
  • Bloody EugeneBloody Eugene
    edited July 2012
    from the Telltale blog:
    "we will strive to improve our communication with you so that you know what’s happening"

    so, our question:
    "what’s happening? Are you working on this problem? "
  • PanicPronePanicProne
    edited July 2012
    I downloaded and played through episode 2 this morning. Although it took quite a while. It started znd wen tform 1-2% in a second. Then it didn't move until, apparently it was done. Took my macbook at least 40mins to gets this done. Worked brilliantly ater that. So no better tip than patience. But I reckon all of you have already tried the patience trick.....
  • Mean JoeMean Joe
    edited July 2012
    Having same problem and frustrations!!! Episode 2 download gets to between 60% and 80% and quits saying "lost connection". I have tried 8 times today with no luck. REALLY disappointed with TTG.
  • Master of AeonsMaster of Aeons
    edited July 2012
    Ansin wrote: »
    And the next time TTG publishes a game I really need to have (rather than boycott those fools) I'll wait until the entire season is out before doing anything about it.

    Usually the best policy. I loved being able to play all of Tales of Monkey Island at once.
This discussion has been closed.