XBLA save help

I just recently purchased the game on Xbox Live Arcade today. I played through the first episode and got to chapter 4, when I got killed. Sorry, not perfect. I was pretty dismayed when I pushed "A" on the death screen and went all the way back to the game menu screen. It then asked me to load up a completely new game. None of my progress was saved. I played again to Chapter 3, and then quit out the game. Again, none of my progress was saved.

Now, the game does not ask me what storage device I would like to save to, Hard drive or Cloud, when I push start to load up the game. When I select "Play", the next screen is to pick "Standard" or "Minimal". Then I select what episode I want to play. If I push "B" to go back from this point, it now lets me select one of the three save file slots which I was not previously allowed to select, but even if I select one of these and play through, no progress is saved. I tried.

I have tried deleting the game from the Hard Drive and redownloading it. I also cleared my system cache, which allowed me to get an update, but after downloading the update, it booted me out of the game and into the dash. I should also mention that when I got kicked from Xbox LIVE, I got an odd message I had never seen before.
"Disconnected from Xbox LIVE
Reconnect to continue: 10 minutes remaining"

And the normal update message appeared, but it doesn't usually give me a message stating this. But even after downloading the update, the game still did not function properly with the save system.

Finally, I am in the latest Xbox LIVE beta test for the fall update, so this very well may be an issue with that. But I don't know if that is something you have to look at on your end, or if I should contact MS about this. Thank you.

Comments

  • edited September 2012
    Sigh...a 10 pages problem for a 1 line answer. If it didn't ask you for a save device and you didn't choose one of course it isn't going to save this happens with lots of arcade games. Just dashboard and get back on until it asks you to choose a device it just takes 1-2 more times. You have a older Xbox model too am I right?
  • edited September 2012
    Sigh, someone who thinks they know it all because they troll a forum. No, my xbox is less than a year old. Yes, I dashboarded several times. It's pretty obvious this is not just a glitch issue. It's a programming issue. I gave a 10 page problem because that is how you identify a problem. You state everything that the device or game is doing and everything you have tried. When you learn the real world of troubleshooting, please let me know. Do developers actually check this forum or am I wasting my time? Maybe tomorrow when it's not a holiday.

    Do you work for Best Buy tech support? I'm pretty sure you do since you assume you know it all, and state a simple solution that has already been tried and try to assert yourself as being more knowledgeable than the person having an issue.
  • edited September 2012
    Sigh...a 10 pages problem for a 1 line answer. If it didn't ask you for a save device and you didn't choose one of course it isn't going to save this happens with lots of arcade games. Just dashboard and get back on until it asks you to choose a device it just takes 1-2 more times. You have a older Xbox model too am I right?
    I been on XBL for 5 years and have never had save issues with arcade games. And what difference would it make if his xbox is a old model or a new model. Your reply to this makes you sound like a total moron.
  • edited September 2012
    do you work for best buy tech support?

    DOH HO HOOOOOo! BURN!i!!!
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