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I can't download episode 2.

DarmonicDarmonic
edited October 2012 in Game Support
Please help me I just got the game and finished the 1st episode, Whenever I try to download it says I lost internet connection which is a lie...

Comments

  • DarmonicDarmonic
    edited October 2012
    derp It seems you guys had this problem but I still haven't got an answer...
  • DarmonicDarmonic
    edited October 2012
    Ahhh so you move my thread but don't answer it :(
  • DjNDBDjNDB Moderator
    edited October 2012
    What platform are you playing on?
  • mksilvamksilva
    edited October 2012
    Same problem, I'm on PC tough.
  • DjNDBDjNDB Moderator
    edited October 2012
    On PC you can give this workaround a try.
  • DarmonicDarmonic
    edited October 2012
    Yep I am on PC as well.
  • DarmonicDarmonic
    edited October 2012
    I just did that method. but now the game won't start.

    It goes to the "click to continue " then freezes up. :(
  • MattPMattP ModeratorFormer Telltale Staff
    edited October 2012
    I tried this workaround myself to see what would happen, and the freeze you mention will last upwards of 2 minutes, but as long as you followed Djs steps exactly, it will progress to the Main Menu.

    On another note, we are still actively investigating this issue and have some of our best minds working very late tonight to follow the leads we have. This has turned out to be a very complicated issue, but I assure you we are taking it seriously and trying to resolve it as fast as we can.
  • DjNDBDjNDB Moderator
    edited October 2012
    The official patch for the disconnection issue is out now. Restarting the game will download and install it automatically. Afterwards you should be able to download the episodes.
This discussion has been closed.