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Can't Play CSI Hard Evidence

GingerGinger
edited December 2007 in Game Support
System is 2.0 Core Duo, NVIDIA GeForce 7600 GS, 1GB RAM, 512 MB, Windows XP Pro SP2, Direct X 4.09.0000.0904.

CSI Hard Evidence installed ok but upon clicking on Play the game crashes. I do not see the CSI menu and it does not give any error messages. I only have a completely black screen with a white cursor. Any thoughts!!

Comments

  • KaldireKaldire
    edited October 2007
    have you tried the other threads on this topic? I has great suggestions!
    (hint)
    start with running csi4.exe and not using the original shortcut and if that doesnt work try updating gforce drivers
  • Jay33eJay33e
    edited October 2007
    I had something like this very simular to mine. This solved it:
    Will wrote: »
    Also, try moving or renaming UM.dll. That should be an extra stopgap to stop the updater, just in case.

    Should that fail then try launching the game directly from CSI4.exe in the games installer directory (don't close the directory window.)
  • CsiFan101CsiFan101
    edited October 2007
    try this. it worked for me! go into the csi hard evidence folder. there is a file called um.dll or something. Rename it to UM. Oh and disconnent your computer from the internet while playing the game.
  • Blotched BloggerBlotched Blogger
    edited October 2007
    ha ha ha ha, you have an good pc, maybe this game is not advanced enough for the duo cores
  • EmilyEmily Telltale Alumni
    edited October 2007
    ha ha ha ha, you have an good pc, maybe this game is not advanced enough for the duo cores

    Uncalled for (and also untrue). Stop trolling, please.

    Ginger, let us know if the UM.dll suggestion fixes it for you.
  • avmavm
    edited November 2007
    At last! Had enourmous problems witht he last game on both our computers - it would not play with latest drivers. One of out computers is very good and very new and it wouldn't work. Only worked months later and for no known reason.

    Same issues with this game on both computers. The UM fix did fix it - amazing. Wish i knew why it worked tho - cheers
  • cazzamcazzam
    edited December 2007
    I have been trying all day to install csi hard evidence. I cant find the install button on my start menu. I have a windows xp. Can someone please help me.
  • SegSeg
    edited December 2007
    Cazzam:

    When you insert the disk on your computer, does a CSI window show up after a few moments? If not, try doing this:

    Start -> My Computer -> Then double-click on the DVD drive that contains the CSI disk. That should get you started.
  • cazzamcazzam
    edited December 2007
    A csi window does not open up. I did what you told me to do. I double clicked on the dvd drive and nothing happened. It was blank.
  • mumbojumbo21mumbojumbo21
    edited December 2007
    Have you tried inserting any other disc into the drive and see if they work? The reader on it might've failed.
  • SegSeg
    edited December 2007
    What Mumbojumbo21 said, but in addition, are you sure you have a drive that can read DVD disks?
This discussion has been closed.