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Sam and Max Season 3 - Won't load on Windows 8

PerfectlyBadPerfectlyBad
edited November 2012 in Game Support
Hey guys, just wondering if there is any way to get Sam and Max: The Devils Playhouse to work at all on Windows 8? I just upgraded from Windows 7 on the same computer and it worked fine under Windows 7 with exactly the same hardware. On Windows 8 it tries to load for a few seconds and then the process cancels itself in the Task Manager without any error. I've tried running as admin, all the compatability modes and i'm really running out of ideas :( I love the Sam and Max games and wanna keep playing...

Any help would be appreciated so much!

(Specs just in case:

Windows 8 64bit
16GB DDR3 RAM
AMD FX8150
GeForce GTX 670
Intergrated Realtek Sound)

Comments

  • DjNDBDjNDB Moderator
    edited October 2012
    I just ran a quick test of the first episode in my fresh Win8 64bit VM, and it worked without any problem. I used the TTG Download version.

    Do you have any USB devices you could unplug to see if that makes a difference?
  • PerfectlyBadPerfectlyBad
    edited October 2012
    DjNDB wrote: »
    I just ran a quick test of the first episode in my fresh Win8 64bit VM, and it worked without any problem. I used the TTG Download version.

    Do you have any USB devices you could unplug to see if that makes a difference?

    Hmm... i'm using the retail version so maybe it's a problem with the DVD copy? I'll download a demo and see if that loads... only USB devices I have plugged in is my Microsoft Mouse and Keyboard wireless thing.

    Oh and I forgot to mention, when I try Windows XP compatibility mode it instantly says 'SamMAx301 has encountered an error'
  • PerfectlyBadPerfectlyBad
    edited October 2012
    Just tried the download version, still not working :(
  • DjNDBDjNDB Moderator
    edited October 2012
    Do you have LUA installed by any chance?
    Could you run another test with the Tales of Monkey Island demo?
  • PerfectlyBadPerfectlyBad
    edited October 2012
    DjNDB wrote: »
    Do you have LUA installed by any chance?
    Could you run another test with the Tales of Monkey Island demo?

    Sorry, but I have no idea what LUA is. Could you please explain? And i'll try another demo, but it might take a while, my ISP messed up and my speeds gone down massivly until they fix it :(

    Also if it's important at all, the launcher for the DVD doesn't work either.
  • DjNDBDjNDB Moderator
    edited October 2012
    Lua is a programming language. Installing it can cause trouble like this with some of TTGs games, due to an environment variable. Since you don't have it, don't worry about it.

    I don't think the DVD launcher matters much. Since the Demo didn't work, something on your system doesn't like the game.

    I think it's time to look at your system a bit closer. Could you please post your dxdiag info?

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
  • PerfectlyBadPerfectlyBad
    edited November 2012
    Ok, just tried again on my Windows 7 partition and it works perfectly fine. There's something up with my hardware and Windows 8 not liking each other. Dxdiag coming in a minute, gotta boot up Windows 8 and reinstall.
  • PerfectlyBadPerfectlyBad
    edited November 2012
    System Information
    Time of this report: 11/2/2012, 18:09:21
    Machine name: GERAN-PC
    Operating System: Windows 8 Pro 64-bit (6.2, Build 9200)
    Language: English (Regional Setting: English)
    System Manufacturer: To be filled by O.E.M.
    System Model: To be filled by O.E.M.
    BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
    Processor: AMD FX(tm)-8150 Eight-Core Processor (8 CPUs), ~3.6GHz
    Memory: 16384MB RAM
    Available OS Memory: 16330MB RAM
    Page File: 2963MB used, 29693MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.
    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
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    DAC type: Integrated RAMDAC
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    Monitor Name: Generic PnP Monitor
    Monitor Model: S23B350
    Monitor Id: SAM08D6
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    Driver Version: 9.18.13.697
    DDI Version: 11
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    Driver Attributes: Final Retail
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    Revision ID: 0x00A1
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    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
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    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
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    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438410&REV_1003
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    Type: WDM
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    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_26783842&REV_A1\4&5AC7D5A&0&0110
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1C&SUBSYS_5A141002&REV_00\3&267A616A&1&48
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_43991002&REV_00\3&267A616A&1&A5
    Driver: n/a

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851002&REV_42\3&267A616A&1&A0
    Driver: n/a

    Name: ASMedia XHCI Controller
    Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&11062805&0&0038
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&267A616A&1&C5
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1B&SUBSYS_5A141002&REV_00\3&267A616A&1&38
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&1&B0
    Driver: n/a

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&267A616A&1&A4
    Driver: n/a

    Name: JMicron JMB36X Controller
    Device ID: PCI\VEN_197B&DEV_2362&SUBSYS_84601043&REV_10\4&21039A04&0&0030
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&267A616A&1&C4
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1A&SUBSYS_5A141002&REV_00\3&267A616A&1&30
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&1&98
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_84101043&REV_40\3&267A616A&1&A2
    Driver: n/a

    Name: JMicron JMB36X Controller
    Device ID: PCI\VEN_197B&DEV_2362&SUBSYS_84601043&REV_10\4&1D5E2C51&0&0050
    Driver: n/a
    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    PP PCM Wrapper,0x00200000,1,1,ppPCMEnc.ax,1.01.0000.0321
    CyberLink RealMedia Splitter,0
  • DjNDBDjNDB Moderator
    edited November 2012
    PerfectlyBad wrote: »
    Description: Speakers (Realtek High Definition Audio)
    Date and Size: 5/3/2011 14:33:46, 2854504 bytes

    Device Name: Controller (Wireless Gamepad F710)
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC21F
    FF Driver: n/a

    I would try installing the latest Realtek High Definition Audio Driver.
    Unplugging/Disabling the Gamepad is also worth a try.
  • PerfectlyBadPerfectlyBad
    edited November 2012
    DjNDB wrote: »
    I would try installing the latest Realtek High Definition Audio Driver.
    Unplugging/Disabling the Gamepad is also worth a try.

    Still not working :( guess i'll be keeping Windows 7 dual booted for a while, haha
  • PerfectlyBadPerfectlyBad
    edited November 2012
    Event Viewer suggest that the error is related to DINPUT8.DLL

    Anyone have ideas?

    EDIT: Last time I unplugged the controller, it crashed straight away again. This time it worked! Thanks for suggesting that DjNDB now that it worked! :D
  • DjNDBDjNDB Moderator
    edited November 2012
    Thanks for the update. That's good to know.

    Some people have worked around that by copying a different version of DINPUT8.DLL into the games install location.
    It's absolutely unofficial, and the DLL source is questionable. You might be able to find the same DLL in the same version (6.1.7600.16385) on your Windows 7 system though.
    You'll need the 32 Bit DLL since S&M is a 32 Bit application. You should find it in the folder %SystemRoot%\SysWOW64
  • PerfectlyBadPerfectlyBad
    edited November 2012
    DjNDB wrote: »
    Thanks for the update. That's good to know.

    Some people have worked around that by copying a different version of DINPUT8.DLL into the games install location.
    It's absolutely unofficial, and the DLL source is questionable. You might be able to find the same DLL in the same version (6.1.7600.16385) on your Windows 7 system though.
    You'll need the 32 Bit DLL since S&M is a 32 Bit application. You should find it in the folder %SystemRoot%\SysWOW64

    I'm way too paranoid to try that right now, haha my old computer got BSoDs related to .dll errors after replacing some that were glitchy I don't wanna go through that again, even if it does work in the long run :/ thanks for suggestion it though.
This discussion has been closed.