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Connection lost while downloading data.

kestasjkkestasjk
edited December 2012 in Shopping or Activation Support
Hi,

Just bought the full pack of walking the dead, but after 4 tries I can't download the second episode, which is a bit frustrating since I bought the pack to find out what happens next.

WP688.jpg

WP689.jpg

I have a 12mbit/1mbit ADSL2+ connection, with nothing else running (except this), and my internet connection is steady. It really shouldn't have any issues.

How do I get this working?

- Chris

Comments

  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    Are you playing the game on a PC or Mac? If you are playing on PC, can please provide me more information about your system? To do this, send a DXDiag by clicking the Start menu, then Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you’ll be able to easily find it. Attach that file in a reply.

    If you are playing on Mac, please know that we are investigating the issue, but do not have a fix at this time. Please try disabling any firewalls or anti-virus programs that may be interfering with the connection. Also restart your computer and try again. If you still encounter tis issue, please check the alternative download thread found here.
  • kestasjkkestasjk
    edited December 2012
    6th time was the charm thanks
This discussion has been closed.