Episode 3 for Walking Dead will not start
Hello, Telltale Game and Support,
Just to start off, this is an absolutely amazing game and story line you have developed. It's really engaging and I would love to play more of it in the future. However, I have encountered a problem.
I, like many others, have encountered the error message of 'Walkingdead101 has stopped working.' However, this did not come up when I played Episode 1 and 2. When I started the third episode, this message immediately popped up. I have tried the FAQ suggestions and other thread recommendations, but none of them have helped thus far.
Any help from anyone? I appreciate your time and assistance.
Just to start off, this is an absolutely amazing game and story line you have developed. It's really engaging and I would love to play more of it in the future. However, I have encountered a problem.
I, like many others, have encountered the error message of 'Walkingdead101 has stopped working.' However, this did not come up when I played Episode 1 and 2. When I started the third episode, this message immediately popped up. I have tried the FAQ suggestions and other thread recommendations, but none of them have helped thus far.
Any help from anyone? I appreciate your time and assistance.
This discussion has been closed.
Comments
By the by, do you want me to post any other information in regards to other troubleshooting methods? So far, I've tried using a compatibility mode (as stated by the FAQ), restarting the computer, did a windows reboot and attempted using lower graphics. None of which have helped, unfortunately.
Nevertheless i would try reinstalling it.
Just to be safe, make a backup of the savegame folder before.
Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
XP: %userprofile%\My Documents\Telltale Games\The Walking Dead\
Futher, please post your dxdiag info.
dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
Windows 8: At the start screen, type in "dxdiag" and hit enter
Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.
Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
By the by, here is the information requested.
System Information
Time of this report: 1/3/2013, 19:28:34
Machine name: MICHAEL-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGN-FW330J
BIOS: BIOS Date: 06/04/08 14:30:19 Ver: 08.00.10
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 4062MB RAM
Page File: 2583MB used, 5747MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Mobility Radeon HD 3650
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9591)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9591&SUBSYS_9035104D&REV_00
Display Memory: 2282 MB
Dedicated Memory: 507 MB
Shared Memory: 1775 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.dat,atitmm64.dll
Driver Version: 7.15.0010.0127 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 9/25/2008 18:02:08, 1626624 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D6D1-11CF-A871-3FB0A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x9591
SubSys ID: 0x9035104D
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_104D2E00&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5653 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/17/2008 04:34:32, 1474840 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5653 (English)
Driver Attributes: Final Retail
Date and Size: 10/17/2008 04:34:32, 1474840 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: Bluetooth Remote Control HID Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFFFE, 0xFFFE
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2935
| Matching Device ID: usb\root_hub
| Service: usbhub
Gameport Devices
PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Alps Pointing-device for VAIO
| Matching Device ID: *sny9001
| Upper Filters: ApfiltrService
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 51.3 GB
Total Space: 370.7 GB
File System: NTFS
Model: TOSHIBA MK4058GSX
Drive: G:
Model: MATSHITA DVD-RAM UJ880AS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes
System Devices
Name: Intel(R) WiFi Link 5100 AGN
Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_13018086&REV_00\4&2510B6D4&0&00E3
Driver: n/a
Name: Mobile Intel(R) 45 Express Chipset Series PCI Express Root Port - 2A41
Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_9035104D&REV_07\3&11583659&0&08
Driver: n/a
Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_9035104D&REV_07\3&11583659&0&00
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_9035104D&REV_03\3&11583659&0&E4
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_9035104D&REV_03\3&11583659&0&E3
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_9035104D&REV_03\3&11583659&0&E1
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_9035104D&REV_03\3&11583659&0&E0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_9035104D&REV_03\3&11583659&0&D8
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_9035104D&REV_03\3&11583659&0&D7
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_9035104D&REV_03\3&11583659&0&EF
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_9035104D&REV_03\3&11583659&0&D2
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_9035104D&REV_03\3&11583659&0&D1
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_9035104D&REV_03\3&11583659&0&D0
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_9035104D&REV_03\3&11583659&0&EA
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_9035104D&REV_03\3&11583659&0&E9
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_9035104D&REV_03\3&11583659&0&E8
Driver: n/a
Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_9035104D&REV_03\3&11583659&0&FB
Driver: n/a
Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_9035104D&REV_03\3&11583659&0&FA
Driver: n/a
Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_9035104D&REV_03\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_9035104D&REV_93\3&11583659&0&F0
Driver: n/a
Name: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4363&SUBSYS_9035104D&REV_14\4&18878AB7&0&00E4
Driver: n/a
Name: RICOH OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_9035104D&REV_05\4&2115C92E&0&18F0
Driver: n/a
Name: Ricoh SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_9035104D&REV_22\4&2115C92E&0&19F0
Driver: n/a
Name: Ricoh Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_9035104D&REV_12\4&2115C92E&0&1AF0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA20&SUBSYS_9035104D&REV_00\4&3026B437&1&0108
Driver: n/a
Name: ATI Mobility Radeon HD 3650
Device ID: PCI\VEN_1002&DEV_9591&SUBSYS_9035104D&REV_00\4&3026B437&1&0008
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.79.1936.0000
CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.79.1936.0000
CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.79.1936.0000
FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.79.1936.0000
FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.79.1936.0000
Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.79.1936.0000
Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.79.1936.0000
Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.79.1936.0000
OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.79.1936.0000
Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.79.1936.0000
Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.79.1936.0000
Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.79.1936.0000
Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.79.1936.0000
Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.79.1936.0000
Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.79.1936.0000
Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.79.1936.0000
SONY DV Video Decoder,0x00400000,1,1,sdvvd.ax,1.82.5170.0000
SonyCDSrcWriter,0x00200000,1,0,SonyCDSrcWriter.ax,5.01.0000.5200
InterVideo Video Decoder,0x00700000,2,4,IVIVIDEO.ax,8.00.0009.0602
Sony MPEG4 Video Decoder,0x00800000,1,1,sm4spvd.ax,2.00.0000.9030
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3951.0000
Full Screen Renderer,0x00200000,1,0,,6.06.6001.22672
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3951.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3951.0000
ArcSoft TimeShift2.0 Client Filter,0x00400000,0,1,TimeShift2.ax,1.00.0000.0015
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3951.0000
Roxio Repacketizer Filter,0x00200000,1,1,RepackFilter.dll,10.01.0003.0037
OpenMG Async. File Source,0x00400000,0,1,OmgAfs.ax,5.01.0000.5200
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Sony Audio CD Source Filter,0x00600000,0,1,cdsrc.ax,5.01.0000.5200
Color Space Converter,0x00400001,1,1,,6.06.6001.22672
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
SAL Output Converter,0x00200000,1,0,saloconv.ax,5.01.0000.5200
AVI Splitter,0x00600000,1,1,,6.06.6001.22672
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.22672
Sony Omg Sa Envelope Filter,0x00200000,1,1,OmgSaEnvelope.ax,5.01.0000.5200
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.1000.18309
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Arcsoft PutDataSample Filter 1.0,0x00200000,1,1,ArcPutDataSample.ax,1.00.0000.0005
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
Roxio MPEG Stream Analyzer,0x00200000,1,2,MPEGStreamAnalyzer.dll,10.01.0003.0037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18571
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.1000.18309
MJPEG Decompressor,0x00600000,1,1,,6.06.6001.22672
Sony MPEG Video Decoder,0x00100000,1,2,SMVD.ax,4.22.0000.0000
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.22672
ArcSoft Mpeg Encoder Filter,0x00200000,2,0,ArcMpegCodec.ax,2.05.0000.0013
SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.22672
Roxio MPEG1 Encoder,0x00200000,1,1,MPEG1VidCodec.dll,10.01.0003.0037
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.05.0003.3514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18571
Roxio Transport Stream Source,0x00200000,0,1,TSMPEGSource.dll,10.01.0003.0037
Sony AVC Decoder,0x00800000,1,1,sjvtdl.ax,4.06.0002.8180
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.1000.18309
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
Arcsoft GetDataSample Filter 1.0,0x00200000,1,1,ArcGetDataSample.ax,1.00.0000.0012
ArcSoft MPEG Audio Decoder,0x00600000,1,1,mpgaudio.ax,2.04.0002.0016
Roxio MPEG2 Demuxer,0x00600000,1,2,RoxioMPEGDemuxer.dll,10.01.0003.0037
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0003.3514
Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.22672
MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.22672
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
OmgGenericSrcFilter,0x00400000,0,1,OmgGenericSrcFilter.ax,5.01.0000.5200
Sony LPCM Decoder,0x00600000,1,1,SLPCMD.ax,1.00.0000.9010
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.22672
VcmIAlzGPDFilter2,0x00200000,1,0,VcmIAlzGPDFilter2.ax,3.03.0000.10010
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
OmgDsee Filter,0x00200000,1,1,OmgDseeFilter.ax,
ArcSoft TimeShift2.0 Server Filter,0x00200000,1,0,TimeShift2.ax,1.00.0000.0015
OmgPushSrc,0x00200000,0,1,OmgPushSrc.ax,5.01.0000.5200
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
Microsoft DTV/DVD Video Decoder,0x005fffff,2,4,MSDTVVDEC.dll,11.00.1000.7000
Roxio Audio Stream Reader Filter,0x00000000,0,0,,
ACM Wrapper,0x00600000,1,1,,6.06.6001.22672
OMG Seamless,0x00200000,1,1,SeamlessFilter.ax,5.01.0000.5200
Video Renderer,0x00800001,1,0,,6.06.6001.22672
ArcSoft File Dump,0x00200000,1,0,FileDump.ax,2.00.0000.0008
Sony MPEG4 AAC Decoder,0x00800000,1,1,saaclcd.ax,1.00.0006.5020
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.1000.18309
Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
Video Port Manager,0x00600000,2,1,,6.06.6001.22672
Video Renderer,0x00400000,1,0,,6.06.6001.22672
Roxio MPEG1 Muxer,0x00200000,2,1,MPEG1Muxer.dll,10.01.0003.0037
OpenMG Audio Decrypt Splitter,0x00600000,1,1,omgdec.ax,5.01.0000.5200
Haali Video Renderer,0x00200000,1,0,dxr.dll,
ArcSoft VideoEffect Filter,0x00200000,1,1,ArcVideoEffect.ax,1.00.0000.0010
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
InterVideo Audio Decoder,0x00400000,1,1,iviaudio.ax,8.00.0009.0602
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
ArcSoft Null Render,0x00200000,1,0,ArcNullRender.ax,1.00.0000.0001
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
OpenMG OmgSource Filter,0x00600000,0,1,omgsrc.ax,5.01.0000.5200
File writer,0x00200000,1,0,,6.06.6001.18000
Roxio MPEG Analyzer,0x00200000,1,0,RoxioMPEGProp.dll,10.01.0003.0037
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.1000.18273
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.1000.18273
Microsoft DTV/DVD Audio Decoder,0x005fffff,1,1,MSDTVADEC.dll,11.00.1000.7000
Roxio MPEG1 Audio Encoder,0x00200000,1,1,RoxioAudioEnc.dll,10.01.0003.0037
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0096.0014
The CD issue could be caused by your computer trying to boot from the CD. You can check the settings in the BIOS to disable Booting from CDs, and try if it helps.
Before we try anything, undo all workarounds you tried for the black screen.
That means:
- Disable compatibility modes for the WalkingDead101.exe
- Delete any prefs.prop you might find in the install folder (Make a copy to some other location first, so you can restore it if necessary)
- Delete the savegame folder, any replace it by your backup savegame folder.
If you still get the black screen, try letting it run for a while. I don't know the CD versions, but the game usually loads updates in the beginning. You can also try if pressing Alt-Enter makes it look normal, but the window needs to keep focus for the game to run.
If none of that works, please try updating to the latest graphics driver and sound driver.
I have reversed all the methods, attempted a windowed version of the game and downloaded all the components as you have asked. Unfortunately, I am still unable to access the main menu and am still stuck at a black screen. I have waited for anything to change for 15 minutes and I think at that point nothing is happening.
Do you have any other suggestions thus far? I know I'm putting a lot of issues on this right now, but I thank you very much for helping me try and fix this problem.
It would be good if you could post a new dxdiag with the updated drivers.
You can try the "restore previous version" feature (right click, "properties", "restore previous version") on the prefs.prop in the savegame folder.
If its available, try all versions, starting with the latest.
System Information
Time of this report: 1/4/2013, 19:38:35
Machine name: MICHAEL-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGN-FW330J
BIOS: BIOS Date: 06/04/08 14:30:19 Ver: 08.00.10
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 4062MB RAM
Page File: 2293MB used, 6005MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Mobility Radeon HD 3650
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9591)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9591&SUBSYS_9035104D&REV_00
Display Memory: 2282 MB
Dedicated Memory: 507 MB
Shared Memory: 1775 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.dat,atitmm64.dll
Driver Version: 7.15.0010.0127 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 9/25/2008 18:02:08, 1626624 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D6D1-11CF-A871-3FB0A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x9591
SubSys ID: 0x9035104D
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_104D2E00&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/19/2012 16:54:20, 4065296 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
Date and Size: 6/19/2012 16:54:20, 4065296 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: Bluetooth Remote Control HID Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFFFE, 0xFFFE
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2935
| Matching Device ID: usb\root_hub
| Service: usbhub
Gameport Devices
PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Alps Pointing-device for VAIO
| Matching Device ID: *sny9001
| Upper Filters: ApfiltrService
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 50.5 GB
Total Space: 370.7 GB
File System: NTFS
Model: TOSHIBA MK4058GSX
Drive: G:
Model: MATSHITA DVD-RAM UJ880AS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes
System Devices
Name: Intel(R) WiFi Link 5100 AGN
Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_13018086&REV_00\4&2510B6D4&0&00E3
Driver: n/a
Name: Mobile Intel(R) 45 Express Chipset Series PCI Express Root Port - 2A41
Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_9035104D&REV_07\3&11583659&0&08
Driver: n/a
Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_9035104D&REV_07\3&11583659&0&00
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_9035104D&REV_03\3&11583659&0&E4
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_9035104D&REV_03\3&11583659&0&E3
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_9035104D&REV_03\3&11583659&0&E1
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_9035104D&REV_03\3&11583659&0&E0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_9035104D&REV_03\3&11583659&0&D8
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_9035104D&REV_03\3&11583659&0&D7
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_9035104D&REV_03\3&11583659&0&EF
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_9035104D&REV_03\3&11583659&0&D2
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_9035104D&REV_03\3&11583659&0&D1
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_9035104D&REV_03\3&11583659&0&D0
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_9035104D&REV_03\3&11583659&0&EA
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_9035104D&REV_03\3&11583659&0&E9
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_9035104D&REV_03\3&11583659&0&E8
Driver: n/a
Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_9035104D&REV_03\3&11583659&0&FB
Driver: n/a
Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_9035104D&REV_03\3&11583659&0&FA
Driver: n/a
Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_9035104D&REV_03\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_9035104D&REV_93\3&11583659&0&F0
Driver: n/a
Name: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4363&SUBSYS_9035104D&REV_14\4&18878AB7&0&00E4
Driver: n/a
Name: RICOH OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_9035104D&REV_05\4&2115C92E&0&18F0
Driver: n/a
Name: Ricoh SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_9035104D&REV_22\4&2115C92E&0&19F0
Driver: n/a
Name: Ricoh Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_9035104D&REV_12\4&2115C92E&0&1AF0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA20&SUBSYS_9035104D&REV_00\4&3026B437&1&0108
Driver: n/a
Name: ATI Mobility Radeon HD 3650
Device ID: PCI\VEN_1002&DEV_9591&SUBSYS_9035104D&REV_00\4&3026B437&1&0008
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.79.1936.0000
CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.79.1936.0000
CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.79.1936.0000
FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.79.1936.0000
FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.79.1936.0000
Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.79.1936.0000
Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.79.1936.0000
Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.79.1936.0000
OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.79.1936.0000
Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.79.1936.0000
Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.79.1936.0000
Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.79.1936.0000
Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.79.1936.0000
Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.79.1936.0000
Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.79.1936.0000
Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.79.1936.0000
SONY DV Video Decoder,0x00400000,1,1,sdvvd.ax,1.82.5170.0000
SonyCDSrcWriter,0x00200000,1,0,SonyCDSrcWriter.ax,5.01.0000.5200
InterVideo Video Decoder,0x00700000,2,4,IVIVIDEO.ax,8.00.0009.0602
Sony MPEG4 Video Decoder,0x00800000,1,1,sm4spvd.ax,2.00.0000.9030
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3951.0000
Full Screen Renderer,0x00200000,1,0,,6.06.6001.22672
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3951.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3951.0000
ArcSoft TimeShift2.0 Client Filter,0x00400000,0,1,TimeShift2.ax,1.00.0000.0015
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3951.0000
Roxio Repacketizer Filter,0x00200000,1,1,RepackFilter.dll,10.01.0003.0037
OpenMG Async. File Source,0x00400000,0,1,OmgAfs.ax,5.01.0000.5200
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Sony Audio CD Source Filter,0x00600000,0,1,cdsrc.ax,5.01.0000.5200
Color Space Converter,0x00400001,1,1,,6.06.6001.22672
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
SAL Output Converter,0x00200000,1,0,saloconv.ax,5.01.0000.5200
AVI Splitter,0x00600000,1,1,,6.06.6001.22672
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.22672
Sony Omg Sa Envelope Filter,0x00200000,1,1,OmgSaEnvelope.ax,5.01.0000.5200
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.1000.18309
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Arcsoft PutDataSample Filter 1.0,0x00200000,1,1,ArcPutDataSample.ax,1.00.0000.0005
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
Roxio MPEG Stream Analyzer,0x00200000,1,2,MPEGStreamAnalyzer.dll,10.01.0003.0037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18571
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.1000.18309
MJPEG Decompressor,0x00600000,1,1,,6.06.6001.22672
Sony MPEG Video Decoder,0x00100000,1,2,SMVD.ax,4.22.0000.0000
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.22672
ArcSoft Mpeg Encoder Filter,0x00200000,2,0,ArcMpegCodec.ax,2.05.0000.0013
SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.22672
Roxio MPEG1 Encoder,0x00200000,1,1,MPEG1VidCodec.dll,10.01.0003.0037
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.05.0003.3514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18571
Roxio Transport Stream Source,0x00200000,0,1,TSMPEGSource.dll,10.01.0003.0037
Sony AVC Decoder,0x00800000,1,1,sjvtdl.ax,4.06.0002.8180
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.1000.18309
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
Arcsoft GetDataSample Filter 1.0,0x00200000,1,1,ArcGetDataSample.ax,1.00.0000.0012
ArcSoft MPEG Audio Decoder,0x00600000,1,1,mpgaudio.ax,2.04.0002.0016
Roxio MPEG2 Demuxer,0x00600000,1,2,RoxioMPEGDemuxer.dll,10.01.0003.0037
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0003.3514
Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.22672
MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.22672
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
OmgGenericSrcFilter,0x00400000,0,1,OmgGenericSrcFilter.ax,5.01.0000.5200
Sony LPCM Decoder,0x00600000,1,1,SLPCMD.ax,1.00.0000.9010
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.22672
VcmIAlzGPDFilter2,0x00200000,1,0,VcmIAlzGPDFilter2.ax,3.03.0000.10010
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
OmgDsee Filter,0x00200000,1,1,OmgDseeFilter.ax,
ArcSoft TimeShift2.0 Server Filter,0x00200000,1,0,TimeShift2.ax,1.00.0000.0015
OmgPushSrc,0x00200000,0,1,OmgPushSrc.ax,5.01.0000.5200
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
Microsoft DTV/DVD Video Decoder,0x005fffff,2,4,MSDTVVDEC.dll,11.00.1000.7000
Roxio Audio Stream Reader Filter,0x00000000,0,0,,
ACM Wrapper,0x00600000,1,1,,6.06.6001.22672
OMG Seamless,0x00200000,1,1,SeamlessFilter.ax,5.01.0000.5200
Video Renderer,0x00800001,1,0,,6.06.6001.22672
ArcSoft File Dump,0x00200000,1,0,FileDump.ax,2.00.0000.0008
Sony MPEG4 AAC Decoder,0x00800000,1,1,saaclcd.ax,1.00.0006.5020
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.1000.18309
Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
Video Port Manager,0x00600000,2,1,,6.06.6001.22672
Video Renderer,0x00400000,1,0,,6.06.6001.22672
Roxio MPEG1 Muxer,0x00200000,2,1,MPEG1Muxer.dll,10.01.0003.0037
OpenMG Audio Decrypt Splitter,0x00600000,1,1,omgdec.ax,5.01.0000.5200
Haali Video Renderer,0x00200000,1,0,dxr.dll,
ArcSoft VideoEffect Filter,0x00200000,1,1,ArcVideoEffect.ax,1.00.0000.0010
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
InterVideo Audio Decoder,0x00400000,1,1,iviaudio.ax,8.00.0009.0602
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
ArcSoft Null Render,0x00200000,1,0,ArcNullRender.ax,1.00.0000.0001
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
OpenMG OmgSource Filter,0x00600000,0,1,omgsrc.ax,5.01.0000.5200
File writer,0x00200000,1,0,,6.06.6001.18000
Roxio MPEG Analyzer,0x00200000,1,0,RoxioMPEGProp.dll,10.01.0003.0037
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.1000.18273
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.1000.18273
Microsoft DTV/DVD Audio Decoder,0x005fffff,1,1,MSDTVADEC.dll,11.00.1000.7000
Roxio MPEG1 Audio Encoder,0x00200000,1,1,RoxioAudioEnc.dll,10.01.0003.0037
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0096.0014
DirectVobSub,0x00200000,2,1,VSFilter.dll,2.40.3514.0003
DirectVobSub (auto-loading version),0x00800002,2,1,VSFil
I attempted the Catalyst Software Suite and got an error claiming, 'Setup has determined that the operating system in use is not a 32bit OS and as this Setup is intended for 32bit system only, Setup will now exit.' I managed to download the second link/ HydraVision Package, however. I thought I downloaded the second one prior to this post.
Unfortunately, it still is not allowing me to go past a black screen.
Here is the dxdiag to see if anything changed.
System Information
Time of this report: 1/4/2013, 21:17:42
Machine name: MICHAEL-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGN-FW330J
BIOS: BIOS Date: 06/04/08 14:30:19 Ver: 08.00.10
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 4062MB RAM
Page File: 2937MB used, 5408MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Mobility Radeon HD 3650
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9591)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9591&SUBSYS_9035104D&REV_00
Display Memory: 2282 MB
Dedicated Memory: 507 MB
Shared Memory: 1775 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.dat,atitmm64.dll
Driver Version: 7.15.0010.0127 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 9/25/2008 18:02:08, 1626624 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D6D1-11CF-A871-3FB0A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x9591
SubSys ID: 0x9035104D
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_104D2E00&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/19/2012 16:54:20, 4065296 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
Date and Size: 6/19/2012 16:54:20, 4065296 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: Bluetooth Remote Control HID Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFFFE, 0xFFFE
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2935
| Matching Device ID: usb\root_hub
| Service: usbhub
Gameport Devices
PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Alps Pointing-device for VAIO
| Matching Device ID: *sny9001
| Upper Filters: ApfiltrService
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 49.9 GB
Total Space: 370.7 GB
File System: NTFS
Model: TOSHIBA MK4058GSX
Drive: G:
Model: MATSHITA DVD-RAM UJ880AS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes
System Devices
Name: Intel(R) WiFi Link 5100 AGN
Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_13018086&REV_00\4&2510B6D4&0&00E3
Driver: n/a
Name: Mobile Intel(R) 45 Express Chipset Series PCI Express Root Port - 2A41
Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_9035104D&REV_07\3&11583659&0&08
Driver: n/a
Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_9035104D&REV_07\3&11583659&0&00
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_9035104D&REV_03\3&11583659&0&E4
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_9035104D&REV_03\3&11583659&0&E3
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_9035104D&REV_03\3&11583659&0&E1
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_9035104D&REV_03\3&11583659&0&E0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_9035104D&REV_03\3&11583659&0&D8
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_9035104D&REV_03\3&11583659&0&D7
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_9035104D&REV_03\3&11583659&0&EF
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_9035104D&REV_03\3&11583659&0&D2
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_9035104D&REV_03\3&11583659&0&D1
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_9035104D&REV_03\3&11583659&0&D0
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_9035104D&REV_03\3&11583659&0&EA
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_9035104D&REV_03\3&11583659&0&E9
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_9035104D&REV_03\3&11583659&0&E8
Driver: n/a
Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_9035104D&REV_03\3&11583659&0&FB
Driver: n/a
Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_9035104D&REV_03\3&11583659&0&FA
Driver: n/a
Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_9035104D&REV_03\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_9035104D&REV_93\3&11583659&0&F0
Driver: n/a
Name: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4363&SUBSYS_9035104D&REV_14\4&18878AB7&0&00E4
Driver: n/a
Name: RICOH OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_9035104D&REV_05\4&2115C92E&0&18F0
Driver: n/a
Name: Ricoh SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_9035104D&REV_22\4&2115C92E&0&19F0
Driver: n/a
Name: Ricoh Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_9035104D&REV_12\4&2115C92E&0&1AF0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA20&SUBSYS_9035104D&REV_00\4&3026B437&1&0108
Driver: n/a
Name: ATI Mobility Radeon HD 3650
Device ID: PCI\VEN_1002&DEV_9591&SUBSYS_9035104D&REV_00\4&3026B437&1&0008
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.79.1936.0000
CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.79.1936.0000
CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.79.1936.0000
FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.79.1936.0000
FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.79.1936.0000
Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.79.1936.0000
Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.79.1936.0000
Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.79.1936.0000
OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.79.1936.0000
Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.79.1936.0000
Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.79.1936.0000
Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.79.1936.0000
Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.79.1936.0000
Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.79.1936.0000
Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.79.1936.0000
Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.79.1936.0000
SONY DV Video Decoder,0x00400000,1,1,sdvvd.ax,1.82.5170.0000
SonyCDSrcWriter,0x00200000,1,0,SonyCDSrcWriter.ax,5.01.0000.5200
InterVideo Video Decoder,0x00700000,2,4,IVIVIDEO.ax,8.00.0009.0602
Sony MPEG4 Video Decoder,0x00800000,1,1,sm4spvd.ax,2.00.0000.9030
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3951.0000
Full Screen Renderer,0x00200000,1,0,,6.06.6001.22672
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3951.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3951.0000
ArcSoft TimeShift2.0 Client Filter,0x00400000,0,1,TimeShift2.ax,1.00.0000.0015
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3951.0000
Roxio Repacketizer Filter,0x00200000,1,1,RepackFilter.dll,10.01.0003.0037
OpenMG Async. File Source,0x00400000,0,1,OmgAfs.ax,5.01.0000.5200
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Sony Audio CD Source Filter,0x00600000,0,1,cdsrc.ax,5.01.0000.5200
Color Space Converter,0x00400001,1,1,,6.06.6001.22672
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
SAL Output Converter,0x00200000,1,0,saloconv.ax,5.01.0000.5200
AVI Splitter,0x00600000,1,1,,6.06.6001.22672
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.22672
Sony Omg Sa Envelope Filter,0x00200000,1,1,OmgSaEnvelope.ax,5.01.0000.5200
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.1000.18309
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Arcsoft PutDataSample Filter 1.0,0x00200000,1,1,ArcPutDataSample.ax,1.00.0000.0005
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
Roxio MPEG Stream Analyzer,0x00200000,1,2,MPEGStreamAnalyzer.dll,10.01.0003.0037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18571
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.1000.18309
MJPEG Decompressor,0x00600000,1,1,,6.06.6001.22672
Sony MPEG Video Decoder,0x00100000,1,2,SMVD.ax,4.22.0000.0000
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.22672
ArcSoft Mpeg Encoder Filter,0x00200000,2,0,ArcMpegCodec.ax,2.05.0000.0013
SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.22672
Roxio MPEG1 Encoder,0x00200000,1,1,MPEG1VidCodec.dll,10.01.0003.0037
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.05.0003.3514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18571
Roxio Transport Stream Source,0x00200000,0,1,TSMPEGSource.dll,10.01.0003.0037
Sony AVC Decoder,0x00800000,1,1,sjvtdl.ax,4.06.0002.8180
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.1000.18309
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
Arcsoft GetDataSample Filter 1.0,0x00200000,1,1,ArcGetDataSample.ax,1.00.0000.0012
ArcSoft MPEG Audio Decoder,0x00600000,1,1,mpgaudio.ax,2.04.0002.0016
Roxio MPEG2 Demuxer,0x00600000,1,2,RoxioMPEGDemuxer.dll,10.01.0003.0037
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0003.3514
Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.22672
MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.22672
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
OmgGenericSrcFilter,0x00400000,0,1,OmgGenericSrcFilter.ax,5.01.0000.5200
Sony LPCM Decoder,0x00600000,1,1,SLPCMD.ax,1.00.0000.9010
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.22672
VcmIAlzGPDFilter2,0x00200000,1,0,VcmIAlzGPDFilter2.ax,3.03.0000.10010
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
OmgDsee Filter,0x00200000,1,1,OmgDseeFilter.ax,
ArcSoft TimeShift2.0 Server Filter,0x00200000,1,0,TimeShift2.ax,1.00.0000.0015
OmgPushSrc,0x00200000,0,1,OmgPushSrc.ax,5.01.0000.5200
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
Microsoft DTV/DVD Video Decoder,0x005fffff,2,4,MSDTVVDEC.dll,11.00.1000.7000
Roxio Audio Stream Reader Filter,0x00000000,0,0,,
ACM Wrapper,0x00600000,1,1,,6.06.6001.22672
OMG Seamless,0x00200000,1,1,SeamlessFilter.ax,5.01.0000.5200
Video Renderer,0x00800001,1,0,,6.06.6001.22672
ArcSoft File Dump,0x00200000,1,0,FileDump.ax,2.00.0000.0008
Sony MPEG4 AAC Decoder,0x00800000,1,1,saaclcd.ax,1.00.0006.5020
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.1000.18309
Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
Video Port Manager,0x00600000,2,1,,6.06.6001.22672
Video Renderer,0x00400000,1,0,,6.06.6001.22672
Roxio MPEG1 Muxer,0x00200000,2,1,MPEG1Muxer.dll,10.01.0003.0037
OpenMG Audio Decrypt Splitter,0x00600000,1,1,omgdec.ax,5.01.0000.5200
Haali Video Renderer,0x00200000,1,0,dxr.dll,
ArcSoft VideoEffect Filter,0x00200000,1,1,ArcVideoEffect.ax,1.00.0000.0010
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
InterVideo Audio Decoder,0x00400000,1,1,iviaudio.ax,8.00.0009.0602
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
ArcSoft Null Render,0x00200000,1,0,ArcNullRender.ax,1.00.0000.0001
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
OpenMG OmgSource Filter,0x00600000,0,1,omgsrc.ax,5.01.0000.5200
File writer,0x00200000,1,0,,6.06.6001.18000
Roxio MPEG Analyzer,0x00200000,1,0,RoxioMPEGPr
That's helpful. I thought your Vista was 32-Bit. It's not as obvious in the dxdiag that it's 64-Bit as it is with Windows 7/8, but there are subtle hints that are easily missed.
You need a different download. Please try installing the 64-Bit Catalyst Software Suite from here.
I also noticed that you have only Vista Service Pack 1, while Service Pack 2 is out. Please run Windows update. If it doesn't install it that way, please install Service Pack 2 manually.
Thanks for the upgrades, by the by. All of them have been updated to my computer which hopefully will make things run a bit more clearer/smoother. Unfortunately, it still isn't allowing me to get past the black screen and into the main menu.
This seems odd how I'm have this trouble now when I could play the game before. Just in case, I put the dxdiag up again for any further clarification/aid. Any other suggestions?
(Also, apologies if my lack of knowledge on computers is kind of slowing us down. I'm not exactly tech savvy.)
System Information
Time of this report: 1/5/2013, 16:24:26
Machine name: MICHAEL-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGN-FW330J
BIOS: BIOS Date: 06/04/08 14:30:19 Ver: 08.00.10
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 4062MB RAM
Page File: 3179MB used, 5163MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Mobility Radeon HD 3650
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9591)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9591&SUBSYS_9035104D&REV_00
Display Memory: 2281 MB
Dedicated Memory: 506 MB
Shared Memory: 1775 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.17.0010.1129 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 7/4/2012 00:25:14, 1081856 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D6D1-11CF-9477-3FB0BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9591
SubSys ID: 0x9035104D
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_104D2E00&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/19/2012 16:54:20, 4065296 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
Date and Size: 6/19/2012 16:54:20, 4065296 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a
Device Name: Bluetooth Remote Control HID Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFFFE, 0xFFFE
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2935
| Matching Device ID: usb\root_hub
| Service: usbhub
Gameport Devices
PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Alps Pointing-device for VAIO
| Matching Device ID: *sny9001
| Upper Filters: ApfiltrService
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 72.0 GB
Total Space: 370.7 GB
File System: NTFS
Model: TOSHIBA MK4058GSX
Drive: G:
Model: MATSHITA DVD-RAM UJ880AS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes
System Devices
Name: Intel(R) WiFi Link 5100 AGN
Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_13018086&REV_00\4&2510B6D4&0&00E3
Driver: n/a
Name: Mobile Intel(R) 45 Express Chipset Series PCI Express Root Port - 2A41
Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_9035104D&REV_07\3&11583659&0&08
Driver: n/a
Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_9035104D&REV_07\3&11583659&0&00
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_9035104D&REV_03\3&11583659&0&E4
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_9035104D&REV_03\3&11583659&0&E3
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_9035104D&REV_03\3&11583659&0&E1
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_9035104D&REV_03\3&11583659&0&E0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_9035104D&REV_03\3&11583659&0&D8
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_9035104D&REV_03\3&11583659&0&D7
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_9035104D&REV_03\3&11583659&0&EF
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_9035104D&REV_03\3&11583659&0&D2
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_9035104D&REV_03\3&11583659&0&D1
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_9035104D&REV_03\3&11583659&0&D0
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_9035104D&REV_03\3&11583659&0&EA
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_9035104D&REV_03\3&11583659&0&E9
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_9035104D&REV_03\3&11583659&0&E8
Driver: n/a
Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_9035104D&REV_03\3&11583659&0&FB
Driver: n/a
Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_9035104D&REV_03\3&11583659&0&FA
Driver: n/a
Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_9035104D&REV_03\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_9035104D&REV_93\3&11583659&0&F0
Driver: n/a
Name: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4363&SUBSYS_9035104D&REV_14\4&18878AB7&0&00E4
Driver: n/a
Name: RICOH OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_9035104D&REV_05\4&2115C92E&0&18F0
Driver: n/a
Name: Ricoh SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_9035104D&REV_22\4&2115C92E&0&19F0
Driver: n/a
Name: Ricoh Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_9035104D&REV_12\4&2115C92E&0&1AF0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA20&SUBSYS_9035104D&REV_00\4&3026B437&1&0108
Driver: n/a
Name: ATI Mobility Radeon HD 3650
Device ID: PCI\VEN_1002&DEV_9591&SUBSYS_9035104D&REV_00\4&3026B437&1&0008
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.79.1936.0000
CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.79.1936.0000
CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.79.1936.0000
FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.79.1936.0000
FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.79.1936.0000
Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.79.1936.0000
Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.79.1936.0000
Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.79.1936.0000
OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.79.1936.0000
Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.79.1936.0000
Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.79.1936.0000
Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.79.1936.0000
Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.79.1936.0000
Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.79.1936.0000
Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.79.1936.0000
Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.79.1936.0000
SONY DV Video Decoder,0x00400000,1,1,sdvvd.ax,1.82.5170.0000
SonyCDSrcWriter,0x00200000,1,0,SonyCDSrcWriter.ax,5.01.0000.5200
InterVideo Video Decoder,0x00700000,2,4,IVIVIDEO.ax,8.00.0009.0602
Sony MPEG4 Video Decoder,0x00800000,1,1,sm4spvd.ax,2.00.0000.9030
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3951.0000
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18158
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3951.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3951.0000
ArcSoft TimeShift2.0 Client Filter,0x00400000,0,1,TimeShift2.ax,1.00.0000.0015
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3951.0000
Roxio Repacketizer Filter,0x00200000,1,1,RepackFilter.dll,10.01.0003.0037
OpenMG Async. File Source,0x00400000,0,1,OmgAfs.ax,5.01.0000.5200
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Sony Audio CD Source Filter,0x00600000,0,1,cdsrc.ax,5.01.0000.5200
Color Space Converter,0x00400001,1,1,,6.06.6002.18158
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
SAL Output Converter,0x00200000,1,0,saloconv.ax,5.01.0000.5200
AVI Splitter,0x00600000,1,1,,6.06.6002.18158
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18158
Sony Omg Sa Envelope Filter,0x00200000,1,1,OmgSaEnvelope.ax,5.01.0000.5200
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.1000.18309
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Arcsoft PutDataSample Filter 1.0,0x00200000,1,1,ArcPutDataSample.ax,1.00.0000.0005
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
Roxio MPEG Stream Analyzer,0x00200000,1,2,MPEGStreamAnalyzer.dll,10.01.0003.0037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.1000.18309
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18158
Sony MPEG Video Decoder,0x00100000,1,2,SMVD.ax,4.22.0000.0000
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18158
ArcSoft Mpeg Encoder Filter,0x00200000,2,0,ArcMpegCodec.ax,2.05.0000.0013
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18158
Roxio MPEG1 Encoder,0x00200000,1,1,MPEG1VidCodec.dll,10.01.0003.0037
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.05.0003.3514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
Roxio Transport Stream Source,0x00200000,0,1,TSMPEGSource.dll,10.01.0003.0037
Sony AVC Decoder,0x00800000,1,1,sjvtdl.ax,4.06.0002.8180
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.1000.18309
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Arcsoft GetDataSample Filter 1.0,0x00200000,1,1,ArcGetDataSample.ax,1.00.0000.0012
ArcSoft MPEG Audio Decoder,0x00600000,1,1,mpgaudio.ax,2.04.0002.0016
Roxio MPEG2 Demuxer,0x00600000,1,2,RoxioMPEGDemuxer.dll,10.01.0003.0037
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0003.3514
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18158
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18158
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
OmgGenericSrcFilter,0x00400000,0,1,OmgGenericSrcFilter.ax,5.01.0000.5200
Sony LPCM Decoder,0x00600000,1,1,SLPCMD.ax,1.00.0000.9010
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18158
VcmIAlzGPDFilter2,0x00200000,1,0,VcmIAlzGPDFilter2.ax,3.03.0000.10010
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
OmgDsee Filter,0x00200000,1,1,OmgDseeFilter.ax,
ArcSoft TimeShift2.0 Server Filter,0x00200000,1,0,TimeShift2.ax,1.00.0000.0015
OmgPushSrc,0x00200000,0,1,OmgPushSrc.ax,5.01.0000.5200
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
Microsoft DTV/DVD Video Decoder,0x005fffff,2,4,MSDTVVDEC.dll,11.00.1000.7000
Roxio Audio Stream Reader Filter,0x00000000,0,0,,
ACM Wrapper,0x00600000,1,1,,6.06.6002.18158
OMG Seamless,0x00200000,1,1,SeamlessFilter.ax,5.01.0000.5200
Video Renderer,0x00800001,1,0,,6.06.6002.18158
ArcSoft File Dump,0x00200000,1,0,FileDump.ax,2.00.0000.0008
Sony MPEG4 AAC Decoder,0x00800000,1,1,saaclcd.ax,1.00.0006.5020
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.1000.18309
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18005
Video Port Manager,0x00600000,2,1,,6.06.6002.18158
Video Renderer,0x00400000,1,0,,6.06.6002.18158
Roxio MPEG1 Muxer,0x00200000,2,1,MPEG1Muxer.dll,10.01.0003.0037
OpenMG Audio Decrypt Splitter,0x00600000,1,1,omgdec.ax,5.01.0000.5200
Haali Video Renderer,0x00200000,1,0,dxr.dll,
ArcSoft VideoEffect Filter,0x00200000,1,1,ArcVideoEffect.ax,1.00.0000.0010
WM ASF Wr
I still don't see why it crashes though.
I after the updates it's time to repeat trying some things we did earlier.
Make sure you have made a backup of your savegames.
Then please delete the original savegame folder and uninstall the game.
Then install it again and try if it starts.
I got to the main menu this time! By uninstalling/installing it once more, I got back to the main menu! Even better, I was even able to play episode three at this point! I suppose it was a corrupted file/not meeting the graphics requirement that caused the issue (which seems odd the game let me progress this far without telling me I don't have a system that can withstand these kinds of graphics).
I seem to be having some difficulty, though. I replaced the installed 'The Walking Dead' Folder with my old saved games, but it seems its not being recognized. Any suggestions?
Either way, thanks so much for the help! I can't wait to continue with the game and greatly appreciate the time and effort you gave me to fix this error.
Please check if the date/time of the prefs.prop in the savegame folder is updated when you start the game, by looking at it in the Windows Explorer.
By updated, do you mean click on the icon? Because when I go into the folder, the date and time always reveals the most recent.
The exact question is: If you start the game, does the prefs.prop's date change to the date and time you started the game?
That's important to check if the game is using the savegame folder you are looking at.
Ah, apologies. When I attempt to play the game and shows no previous data mentioned, the prefs.prop's date and time do change to the latest attempt to play the Walking Dead game.
Good. So we know that it's the correct folder.
Please try copying your backed up prefs.prop and .save files into that folder again.
Then tell me the approximate size of the prefs.prop before and after running the game.
Copy and pasted the backup files into the folder. Before and after the game has started, the size of the prefs.prop is 9KB.
That's not good. The prefs.prop you backed up is too small to be the correct one. Do you have any other backups of it?
If you don't , you can try the "restore previous version" feature (right click, "properties", "restore previous version") on the prefs.prop.
I'm afraid this is the only prefs.prop I have stored with me. Also, I can't seem to find the 'Restore previous version; option when I right click the prefs.prop.
That probably happened in one of the crashs you had in the game.
Sadly there's no other way of restoring what was stored in the prefs.prop.
Alright, well, I appreciate your time and effort to help me fix the problem. At least I got to the main menu this time!
Thanks and best of luck.