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Walking Dead Launch Problem NEED HELP!

ZaidoradeZaidorade
edited July 2013 in Game Support
I bought this game 2 days ago and have been trying to fix this problem ever since than non-stop. I have tried every single solution that could possibly come to mind. I haven't even gotten into the game at all yet. Every time I start the game I receive a black screen for about 3 seconds than i get the "walkingdead101.exe has stopped working".I'll attach the support_data_pc.zip

Comments

  • DjNDBDjNDB Moderator
    edited July 2013
    Please try unplugging your gamepad.

    Also your Sound driver installation looks weird. It is listed like 17 times...
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: {0.0.0.00000000}.{3a44afc5-c601-4757-8693-7c43270ba8d8}
    Driver Version: ()
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: , 0 bytes
    Other Files:
    Driver Provider:
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: {0.0.0.00000000}.{56b0a884-ec5f-4e68-9b34-2b15f1915a52}
    Driver Version: ()
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: , 0 bytes
    Other Files:
    Driver Provider:
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: {0.0.0.00000000}.{6b15fdd9-c4af-454f-8f6f-63b1a6445f1f}
    Driver Version: ()
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: , 0 bytes
    Other Files:
    Driver Provider:
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: {0.0.0.00000000}.{bb38e63d-6d54-4516-892e-edfee8bee637}
    Driver Version: ()
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: , 0 bytes
    Other Files:
    Driver Provider:
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: {0.0.0.00000000}.{c5a0d15e-a6b7-4392-b1e5-0089b5495479}
    Driver Version: ()
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: , 0 bytes
    Other Files:
    Driver Provider:
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250326&REV_1002
    Manufacturer ID:
    Product ID:
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6873 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/29/2013 21:42:42, 3379272 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
  • ZaidoradeZaidorade
    edited July 2013
    I never use a gamepad with my computer ever, and Yea i have really weird sound problems.. like when i right click sounds on the taskbar and i go to the playback tab It says "No audio devices installed". Other games such as Witcher 2, Just cause 2, Deus ex also have no sound at all.. Help would really be appreciated.
  • DjNDBDjNDB Moderator
    edited July 2013
    Zaidorade wrote: »
    I never use a gamepad with my computer ever, and Yea i have really weird sound problems.. like when i right click sounds on the taskbar and i go to the playback tab It says "No audio devices installed". Other games such as Witcher 2, Just cause 2, Deus ex also have no sound at all.. Help would really be appreciated.

    Why does it list the "MotioninJoy Virtual Game Controller" then?
    I suggest you try uninstalling its driver.

    Also, TWD will crash if it can't playback sound. I suggest you try uninstalling the sound driver completely, and install the latest version from Realtek.
  • ZaidoradeZaidorade
    edited July 2013
    DjNDB wrote: »
    Why does it list the "MotioninJoy Virtual Game Controller" then?
    I suggest you try uninstalling its driver.

    Also, TWD will crash if it can't playback sound. I suggest you try uninstalling the sound driver completely, and install the latest version from Realtek.

    Lol it's probably because I was playing NBA 2k13 like two minutes before the post, but other than that I never use it. Also, I just downloaded the new realtek driver I don't understand why it won't work. I also just found out that Amnesia isn't working either.. I really need to get solved :(. Is there any way of deleting all the sound drivers and than installing a brand new one? Because like you said it was listed multiple times right?

    If it helps: I'm running Windows 8 x64
  • DjNDBDjNDB Moderator
    edited July 2013
    I would try uninstalling the drivers in the device manager.
  • ZaidoradeZaidorade
    edited July 2013
    DjNDB wrote: »
    I would try uninstalling the drivers in the device manager.

    I have tried that multiple times to no avail :(
  • DjNDBDjNDB Moderator
    edited July 2013
    Troubleshooting Windows issues is a bit beyond the scope of what I can do here.
    You can try if you can uninstall the driver using removal tools, and if nothing else works, reinstalling Windows is an option.
This discussion has been closed.