Progress lost after computer crash and re-install
Hello,
I sent this to support@telltalegames.com a few weeks ago, but I never received even an acknowledgement, so I am hoping someone is monitoring the forums and can help me out.
My computer died a a month or so ago and I needed to buy a new computer. With the new computer I installed Steam onto the new system. All my Steam games were on a different hard drive that survived. On the new build, I make sure the hard drive that survived (the one with Steam) was the same drive letter as before. I installed the Steam Client into the same location (E:\Entertainment\Valve\Steam). When I launch Steam it still shows the games that I had installed.
When launch Poker Night 2, the Library page shows that I have unlocked 12/18 achievement, that 23 hours have been played, and the various Locked Achievements which are all correct as far as I can tell.
Now, when I launch the game the game doesn't see any of it and all the stats shown in the game have been reset. I even have to adjust the settings which I had previously set. I thought all the achievements where stored on the Steam servers, so why isn't my stats showing up correctly in the game? More importantly, how do I get the game to use my previous stats/achievements/etc??
Regards,
Mark
I sent this to support@telltalegames.com a few weeks ago, but I never received even an acknowledgement, so I am hoping someone is monitoring the forums and can help me out.
My computer died a a month or so ago and I needed to buy a new computer. With the new computer I installed Steam onto the new system. All my Steam games were on a different hard drive that survived. On the new build, I make sure the hard drive that survived (the one with Steam) was the same drive letter as before. I installed the Steam Client into the same location (E:\Entertainment\Valve\Steam). When I launch Steam it still shows the games that I had installed.
When launch Poker Night 2, the Library page shows that I have unlocked 12/18 achievement, that 23 hours have been played, and the various Locked Achievements which are all correct as far as I can tell.
Now, when I launch the game the game doesn't see any of it and all the stats shown in the game have been reset. I even have to adjust the settings which I had previously set. I thought all the achievements where stored on the Steam servers, so why isn't my stats showing up correctly in the game? More importantly, how do I get the game to use my previous stats/achievements/etc??
Regards,
Mark
This discussion has been closed.
Comments
%USERPROFILE%\Documents\Telltale Games\
which is on the C: drive by default.
Poker Night 2 doesn't use Steam cloud either, so there's no way of restoring your progress, unless you can recover the data from the original hard disk or have a backup.
Thansk and Regards,
Mark