Episodes not loading on iOS devices

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Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any inconvenience this may have caused. Enjoy the game!

    Never mind. Reinstalling worked after all.

  • I have an Issue,

    I bought The Walking Dead - Season Two, And I went to 'Episodes' Option, I bought The multi-pack as well,

    I played The game... But when i wanted to get the Episode 2 'A House Divided' I couldn't :(..

    They Sent to me a message 'Unable to Download, Please Try Later'..

    I tried again and again, I restored Purchases but nothing got restored..

    I love the Game.. I can't uninstall it :'(...

    Please HELP ME !

    P.S : I am near to My WI-FI So the connection is really Good..

    Thanks..
  • TelltaleMikeTelltaleMike Former Telltale Staff
    My apologies, please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to restore and download the episode successfully.
    KillerWays posted: »

    I have an Issue, I bought The Walking Dead - Season Two, And I went to 'Episodes' Option, I bought The multi-pack as well, I play

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