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Never got email after release

Uriel99Uriel99
edited December 2013 in Shopping or Activation Support

Hey,

I preordered TWD:s2 and received an email with confirmation. It mentioned that I will get another email as soon as game is released. Never happened. I got frustrated with release delay, came here to complain and discovered everyone is already playing the first episode... Most uncool.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for your inconvenience. Have you bought the game, and not received a Download email? If you've purchased the game through our Telltale Games website, you can log into the same account you purchased the game with, and click on the small downward facing arrow in the top right corner. Then you can click on My Games to go to the page with your owned games. You should see The Walking Dead: Season 2 there. Click on the Thumbnail to open up the download screen, and from there you can download the game.

  • Uriel99Uriel99

    Thanks for reply - I already downloaded the game that way. I just wanted to let you know that something went wrong with the second email, since I never received it.

    TelltaleMike posted: »

    I apologize for your inconvenience. Have you bought the game, and not received a Download email? If you've purchased the game through our Tell

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for the information.

    Uriel99 posted: »

    Thanks for reply - I already downloaded the game that way. I just wanted to let you know that something went wrong with the second email, since I never received it.

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