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Charged twice for Wolf Among Us

Ziggy45Ziggy45
edited February 2014 in Shopping or Activation Support

I bought the season pass for Wolf Among Us on xbox360. I made sure not to download it through the xbox game store in order to not get charged twice, but when I downloaded the episode from the game it charged me again. Please help?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, please note that we are currently working on a Title Update that will fix this issue, and hope to have it resolved in the near future. If you have purchased the Season Pass, and have purchased Episode 2 in error, please contact Microsoft Support for further assistance regarding your issue.

  • tannerlemonstannerlemons

    I purchased the game today (love it by the way! great job!) and was also charged twice.

    TelltaleMike posted: »

    I apologize for the inconvenience, please note that we are currently working on a Title Update that will fix this issue, and hope to have it r

  • tannerlemonstannerlemons

    I purchased this on my mac, btw. Forgot to mention that.

    tannerlemons posted: »

    I purchased the game today (love it by the way! great job!) and was also charged twice.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any difficulties this has caused. Please contact our Support Staff at Support@Telltalegames.com, and make sure to include your email address associated with your Telltale account, and the Order ID number that you received at the time of purchase in your email, and we would be glad to assist you further.

    tannerlemons posted: »

    I purchased this on my mac, btw. Forgot to mention that.

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