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Chraged twice for TWD season one

reubenuyreubenuy
edited February 2014 in Shopping or Activation Support

Hi, I purchased the walking dead mult-pack (episodes 2-5 + 400 days) a on July 23, 2013. Recently I tried installing it on an ipad and followed the instructions on this page: http://www.telltalegames.com/support/discussion/53347/twd-ios-cannot-restore-workaround

However, it charged me again $14.99 for episodes 2-5 (with no 400 days available for download). Is it possible to get this refunded back to my card? Let me know what information I need to provide.
Thanks,
Reuben

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any inconvenience caused by this. Unfortunately any purchases made through the Apple iTunes App Store can only be refunded through the distributor (Apple). Please contact Apple Support for any inquiries about refunds or refund requests, and they will be able to assist you further.

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