Season 1: I can't play the next episode crashing while watching the previous happening

iamStu

yup the title said it all. I cant play the next episode because while i'm watching the "previously on the walking dead...." the game crashes with "walkingdead101.exe has stopped working" any ideas how to fix this?

TelltaleMike

I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply to this email with the download link copied and pasted into this reply. You can find the Sticky here:

http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

After receiving the information from your support tool, we will be able to assist you further.