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Paid for, but is not in "my games," Also says i have not activated the game.

Jimmyb70Jimmyb70
edited March 2014 in Shopping or Activation Support

Hi, I purchased the game "The Walking Dead, Season One," today, and there is a problem. You see, i cannot play the game, because it says "You have not activated the game, please go to telltalegames.com to purchase and activate the game"
I paid for the game, the charges came out of my account, and i ran the EXE file, launched the game, signed in, but cannot continue because i apparently have not activated the game. Could this be because i bought the game (Stupidly) before i verified my account? Please, either fix it, or give me a refund.
Thank you :)

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Please contact/email our Support Staff at Support@Telltalegames.com for further assistance with this issue, and they will be able to assist you further.

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