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back to the future

jackinoodlejackinoodle
edited April 2014 in Shopping or Activation Support

have downloaded back to the future and crated an account but can log in to play the game please help!!!!

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    This may be an issue with your registry. Please open a command window. (Below are instructions on how to open a command window)

    Windows XP: Go to your start menu and click on run. Type in "cmd" and press enter

    Windows Vista / 7: Press the Windows key. Type in "cmd" and press enter

    Windows 8: At the start screen, type in "cmd" and press enter

    Then copy the command line below and paste it into the command window, press enter, and confirm the question (to confirm the question, type “y” and press enter):

    REG DELETE "HKEY_CURRENT_USER\Software\Telltale Games\Launcher”

    (Please make sure when you copy the above text that you do not copy a space before or after the text, as that will produce an error message. If you still receive an error after inputting the command line, please try typing in the command line one letter/symbol at a time into the Command prompt)

    Please then try launching Back To The Future again.

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