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Charged Multiple Times For Games

KaemunkurKaemunkur
edited May 2014 in Shopping or Activation Support
So the first time I bought a game from this site everything went really well. I came back to buy two more, but when I tried it said my bank hadn't allowed the transaction and asked me to contact them before continuing. So I tried a few more times. Well I get my email bank statement this morning and apparently my bank actually DID approve the transaction. Four times. Is it at all possible to get my money back for the three extra transactions, and if so then how?

Comments

  • KaemunkurKaemunkur
    Also, the two games aren't showing up in my computer or in my profile here at all, so I'm very sad and confused.
  • TelltaleMikeTelltaleMike Former Telltale Staff
    I sincerely apologize for any inconvenience you have experienced. Please contact/email our Support Staff at Support@Telltalegames.com, and they will be able to assist you further and straighten out any issues with orders.
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