In-App purchase of episodes problems.

Skovmand

Hey there. I just bought season 2 of The Walking Dead for my iphone 5s. But when i am trying to buy episode 2, 3 i'm getting an error saying: "You purchase could not be completed, please contact support".

I've now contacted apple support. And they asked me to contact you Guys here, since they appearently a putting the blame on the developers first, which honestly makes a bit of sense to me.

Is this an issue you are aware of, or is it an apple failure?

Hope to hear from you soon.

TelltaleMike

I apologize for the inconvenience. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to purchase and download the episodes.