ToMI not launching on Windows 8
Hello,
Maybe the topic has already be settled, but I can't launch ToMI on my computer. I bought it in 209 and wanted to play again. I have downloaded Launch of the screaming Narval from the website, installed it, checked that direct X was up to date. But when i launch it, in the administrator mode, using different kind of compatibility, i Just got the tiny blue circle circling for 30 seconds, tnen nothing. No new windows, no game, not even an error message.
What can I do ? I'm very disappointed...
Guillaume
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Comments
I apologize for the inconvenience. Can you please clarify if you can play the game when not running it as an Administrator and/or without running it in a Compatibility Mode? If you are still unable to launch the game successfully, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply to this email with the download link copied and pasted into a reply. You can find the Sticky here:
http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering
After receiving the information from your support tool, we will be able to assist you further. (This is The Walking Dead support tool, but it will gather the necessary information I need to assist you further)
Hello
Thank you for answering. I v=can't play with the game at all. Please find below the link to the diagnosis folder.
KR
http://www.sendspace.com/file/3mby5x
Hello again
Oddly enough, the game startede to work short time after I runned the diagnosis tool and send you the result. Maybe it's because you did something remotely ! Anyway, I've finished it, so I've downloaded Siege of spinner Cay... and again, it's not working.
Here's the file : http://www.sendspace.com/file/4sppnu
Thank for your support
Guillaum
I apologize for any difficulties this has caused. Can you please clarify if you are receiving an error message, receiving an unlock request message, or that the game is crashing when you are starting it?
Actually, i have no error message. When I double click on the icone, I' ve got the window asking me if I authorize the program, then I click on yes. And after that, nothing. What is strange, is that I have downloaded the three last episodes and number 3 and 4 are working, but number 5 is not, neither. Is there any other solutions, like playing online or have my games transfered on steam platform ?
Another thing. It seems that Firefox is still trying to downlode the install file. When I opend the browser, 20mi nutes ago, I got thes three items in my download library : http://www.sendspace.com/file/x0bxe0.
Is that helping ?
Can you please clarify if you can play while being disconnected from the internet?
No, nothing happens, as always, even disconnected from the internet, with episode 2 and now episode 3. On the contrary, I can open episode 4, even disconnected from the internet.
My apologies, unfortunately if my previous suggestions did not resolve your issue, I am out of potential solutions for you. I recommend contacting/emailing our Support Staff at Support@Telltalegames.com, and they will be able to assist you further with your request. Please make sure to include all of the information you provided me above in the email, and they should be able to help you with your issue.