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Wolf among us app won't work on ipad2

LucyT95LucyT95
in Game Support

I recently downloaded the game on my ipad 2. I have completed up to episode 3 and now can't get onto the game again. On the title screen is says 'connecting' but then freezes, the screen goes black and then goes back to my home page. Can anyone help me as I am really enjoying the game but disappointed I can't get back onto it. This has happened before and I don't want to have to delete and redownload the game again to have to redo levels for it to happen again

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to launch the game successfully.

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