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W&G goes down, when I try to steer Wallace / Gromit

meretchenmeretchen
edited May 2009 in Game Support
The opening sequence runs fine, but when I get to the part where the actual game begins and I try to steer Wallace or Gromit with the arrow keys, the game shuts down without warning. (This also goes for the Tutorial.)

My platform is Windows XP. Which usually gives me no trouble. :(

Oh - and the graphics quality is set to 1.

Comments

  • EmilyEmily Telltale Alumni
    edited April 2009
    What type of video card do you have?
  • meretchenmeretchen
    edited April 2009
    Emily wrote: »
    What type of video card do you have?

    Ehm... theses are the specs:

    Display: XGA TFT
    Contrast ratio (typical) 750:1
    Display resolution: 1024 x 768 pixels

    Video
    Graphic adapter
    Intel Extreme Graphics 2
    Video adapter resolution
    2048x1536 65536 colors
    Video adapter, bus
    Direct AGP
  • meretchenmeretchen
    edited May 2009
    meretchen wrote: »
    Ehm... theses are the specs:

    Display: XGA TFT
    Contrast ratio (typical) 750:1
    Display resolution: 1024 x 768 pixels

    Video
    Graphic adapter
    Intel Extreme Graphics 2
    Video adapter resolution
    2048x1536 65536 colors
    Video adapter, bus
    Direct AGP

    Do you need more information?
  • Tester ScottTester Scott
    edited May 2009
    You have an integrated video card which usually doesn't run our games very well. If you have already lowered the graphics to one and lowered the resolution and it is still not working I am not sure what else can be done. Sorry. If you can't get it to work we would gladly refund your purchase.
  • meretchenmeretchen
    edited May 2009
    Being a big fan of Telltale Games I have played Bone, Sam & Max seasons I and II and Strong Bad - all of them on this old IBM laptop. But perhaps the time has come for me to accept the fact that if I want to play new games, I must invest in a new PC.

    I don't want a refund, as I intend to play the games on another computer some time. Thank you for trying to help - sorry nothing could be done.
This discussion has been closed.