Unresponsive emails
I have ordered TWDG and TWDG2, but when I tried to order it, it said there was a problem with my bank, but when I checked, you had still taken the money out of my account. After that, I had emailed you THREE TIMES and no one has responded to my 50 dollar robbery.
This discussion has been closed.
Comments
I apologize for the inconvenience. We are currently experiencing difficulties with our Email system. If you are experiencing an issue with ordering from our website, please make sure that you have entered in all of the fields completely so that the order completes successfully. If you are sure you've entered in all of the fields correctly, and are still seeing the payment on your bank account, please send me a private message with the email address associated with your Telltale account, and I will be able to look up your account order history, and be able to assist you further. (To send a private message, click on my Username @TelltaleMike and once on my Profile page, click on Private Discussion and provide all of the details above, and I will be able to look up your account's order history.)