›

Can't get game because, it says I don't have Internet Connection

supmandude85supmandude85
edited June 2009 in Game Support
I have internet connection but, it's not taking the code because, it says I don't.

Edit: The game is Episode 2 of Wallace and Gromit

Comments

  • WillWill Telltale Alumni
    edited May 2009
    Which code? Your serial number or one of the purchase codes?
  • supmandude85supmandude85
    edited May 2009
    Will wrote: »
    Which code? Your serial number or one of the purchase codes?

    Purchase code
  • WillWill Telltale Alumni
    edited May 2009
    Can you get us a screenshot of the error?
  • supmandude85supmandude85
    edited June 2009
    Will wrote: »
    Can you get us a screenshot of the error?

    My code is in the shot so if I posted it someone could use it.
  • der_ketzerder_ketzer
    edited June 2009
    then edit the picture and remove thue numbers or at least some of them please.
  • supmandude85supmandude85
    edited June 2009
    I took a picture of it and blocked the code but, how do I post pictures from paint?
  • EmilyEmily Telltale Alumni
    edited June 2009
    I'm confused. Have you already downloaded the game, and you're having trouble unlocking it? If this is the case, just go to the Manual Unlock tab and follow the instructions to get an unlock code from us.

    If that's not what you mean, to post the screenshot: when you post your reply, click "Go Advanced" and then "Manage Attachments" - then you can upload your picture. Save the picture as a .jpg in Paint to keep the file size down (it defaults to bitmaps, which are large).

    If you're having trouble with this, just send me a PM with the code you're trying to use and explain which screen you're trying to use it on when you get the error (i.e. the Serial Number Unlock tab, the Manual Unlock tab, etc.)
This discussion has been closed.