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The Walking Dead Season 1 Crashes

SailaSaila Banned
edited November 2014 in Game Support

When i start TWD Season 1, I can play the first Episode just fine but once the second episode begins, the game crashes, Help? ._.

Here is the crash log
Problem signature:
Problem Event Name: APPCRASH
Application Name: WalkingDead101.exe
Application Version: 2012.4.23.11289
Application Timestamp: 4f95e3ff
Fault Module Name: WalkingDead101.exe
Fault Module Version: 2012.4.23.11289
Fault Module Timestamp: 4f95e3ff
Exception Code: c0000005
Exception Offset: 0007cea5
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 01d7
Additional Information 4: 01d7340064827245f2249cd1f1a7c264

I found some sort of Telltale games diagnostics tool, I ran it but when i went to sendspace it said "UPLOAD DISABLED" so i just put it onto my google drive

Here's my diag file
https://drive.google.com/file/d/0B7l2XitgVeY6ZUZjWV9jV2lfcEU/view?usp=sharing
Here's an image that shows where the download button is
http://i.imgur.com/F9S5mYw.png

Comments

  • SailaSaila Banned

    Any help? Please? .-.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the delayed response. Below are a few possible solutions:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game’s icon, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    9) Disable Steam Overlay, if you purchased through Steam (http://forums.steampowered.com/forums/showthread.php?t=3168263)

    10) Opt out of the Steam Beta, if you purchased through Steam (http://steamcommunity.com/discussions/forum/1/828934424165581080/)

    Saila posted: »

    Any help? Please? .-.

This discussion has been closed.