Sam and Max won't work

I just downloaded Seasons 1 and 3 of S&M on steam from a sale on GreenManGaming, but I'm getting the dreaded Cannot Initialize Direct3D error and it won't load.

The thing is I have all the directX's up to date, I have a great video card that works on other games, including Walking Dead, I even installed the DirectX 9 but to no avail

Here are my specs from DXDiag, display tab

Card name: NVIDIA GeForce GTX 650
Manufacturer: NVIDIA
Chip type: GeForce GTX 650
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0FC6&SUBSYS_35551458&REV_A1
Display Memory: 4040 MB
Dedicated Memory: 1992 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: Unknown
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.5012 (English)
Driver Version: 9.18.13.5012
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/8/2015 20:58:18, 15818528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4C86-11CF-7C64-58151CC2C435}
Vendor ID: 0x10DE
Device ID: 0x0FC6
SubSys ID: 0x35551458
Revision ID: 0x00A1
Driver Strong Name: oem75.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section032:9.18.13.5012:pci\ven_10de&dev_0fc6
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Comments

  • Also Season 2, episode 1, of Sam and Max won't load at all. (This I have here from Telltale) I click on it and the file starts to load...then exits without any error message or anything. Episode 2 loads fine but not 1

  • Ok never mind s2. I rebought the game on steam an that version worked. But I'm still having the direct3d issue. Help!

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Even if you have downloaded the latest version of Direct X available for your computer, please try installing and running the DirectX End-User Runtime Web Installer to make sure Direct X is not missing any critical files or necessary updates, and you should then be able to start the game.

    You can also try Verifying your Game Cache from within your Steam Client.

    staredcraft posted: »

    Ok never mind s2. I rebought the game on steam an that version worked. But I'm still having the direct3d issue. Help!

This discussion has been closed.