Email request unanswered

Hey guys,

I emailed you a request (issue-25237) a few days ago and haven't received a response. This actually happened one time when I bought games from you (never received email receipt), so I think something wacky happens at times with your email delivery. Anyway, can you take a look at my question? Thanks!

-HM

Comments

  • David EDavid E Telltale Alumni
    edited December 2009
    Hey Hollow Man, I responded to the ticket. I'll send you a PM with the email contents in case you didn't receive it.
  • edited December 2009
    Thanks, I did. I appreciate it!

    -HM
  • edited December 2009
    I have a problem too. I'm still waiting for a response to my various emails and voicemail messages. I placed an order for delivery to the UK on the 7th of December. The package still hasn't arrived.

    I would like an activation code instead of the gift voucher, as it won't arrive in time for Christmas now.

    Order # 600042556852568.

    Please respond asap.

    Thanks.

    Tony Lee.
  • edited December 2009
    tony1979 wrote: »
    I have a problem too. I'm still waiting for a response to my various emails and voicemail messages. I placed an order for delivery to the UK on the 7th of December. The package still hasn't arrived

    I ordered something to the UK slightly before you and am also still waiting. Unfortunately, for international post, you might have to wait up to 6ish weeks.
  • edited December 2009
    Hi FitzoliverJ. Fair enough, but the delivery details said it would take around a working week. If I'd have known, I'd have simply asked for an activation code instead. I thought the gift card would have arrived in plenty of time for Christmas, but as it stands, one of my family members will be without their pressie.

    Thanks for the response though.

    Tony.
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