›

Received Scrached Season DVD Today

z3razerviperz3razerviper
edited September 2007 in Shopping or Activation Support
Hello everyone I just received my DVD for season 1 today and the disk was loose in the box and all scrached up have any of you had this problem? How is telltale at replacing damaged disks?

Comments

  • patterspatters
    edited August 2007
    try shopping and activation support and i am sure emily will manage to sort it out for you (or one of the others ie jake etc)
  • z3razerviperz3razerviper
    edited August 2007
    Thank you
  • EmilyEmily Telltale Alumni
    edited August 2007
    Don't worry, we'll get you a replacement.

    Are you the same person who just wrote into support@telltalegames.com about a scratched disc? Please let me know so I don't double my efforts. :D
  • z3razerviperz3razerviper
    edited August 2007
    Emily wrote: »
    Don't worry, we'll get you a replacement.

    Are you the same person who just wrote into support@telltalegames.com about a scratched disc? Please let me know so I don't double my efforts. :D

    Yes that was me. :) I am impressed you work really late!
  • EmilyEmily Telltale Alumni
    edited August 2007
    Okay, I just responded to your email.
  • z3razerviperz3razerviper
    edited August 2007
    Emily wrote: »
    Okay, I just responded to your email.

    Thank you I responded to it :)
  • EmilyEmily Telltale Alumni
    edited August 2007
    FYI, your replacement disc is packaged up and I'll hopefully be sending it tomorrow.
  • z3razerviperz3razerviper
    edited August 2007
    Thank you very much :)
  • z3razerviperz3razerviper
    edited September 2007
    I received the disk thank you for the very quick turn around I wish more companies were this fast & friendly.
  • EmilyEmily Telltale Alumni
    edited September 2007
    Thanks for letting us know it arrived safely. :)
This discussion has been closed.