Tales of Monkey Island - Computer shuts down

2»

Comments

  • edited July 2009
    DjNDB wrote: »
    Let's go some steps back and try to solve this systematically.

    I'm very sorry, DjNDB: it's taking a long while to come back with the results you asked. :(

    Long story short, I'm not able to access that PC at the moment. I'll get onto it as soon as possible!

    In the meanwhile, thank you very much, your interest and suggestions are very appreciated! :)
  • DjNDBDjNDB Moderator
    edited July 2009
    GozzoMan wrote: »
    I'm very sorry, DjNDB: it's taking a long while to come back with the results you asked. :(

    Long story short, I'm not able to access that PC at the moment. I'll get onto it as soon as possible!

    In the meanwhile, thank you very much, your interest and suggestions are very appreciated! :)

    That's no problem at all. I'll just look at it when I get the E-mail notification.
  • edited July 2009
    Sorry for the delay, ive been away.
    Right-click the Windows desktop, then click NVIDIA Control Panel from the
    context menu.

    you mean Close all widows then right click on the desktop wallpaper? I dont get an NVIDIA Option. I did uninstall then restart then install.
  • DjNDBDjNDB Moderator
    edited July 2009
    Sorry for the delay, ive been away.



    you mean Close all widows then right click on the desktop wallpaper? I dont get an NVIDIA Option. I did uninstall then restart then install.


    Nice to have you back. Let's go a different way.
    Go to
    medion
    And type in your model-/serial number.
    Copy here what drivers are available.
  • edited August 2009
    Ok i think ive done it right and heres the list

    Bluetooth Interface Driver P 6611 MD 97090
    Win Vista 64bit/Win Vista 32bit
    11.10.2008 - Version: 6.1.0.4500
    DownloadDetails


    Bluetooth Interface Driver P 6612 MD 97090
    Win XP/Win XP 64bit
    11.10.2008 - Version: 5.5.0.3200
    DownloadDetails


    Card Reader Driver P 6111 MD 97090
    Win Vista 64bit/Win Vista 32bit
    22.04.2009 - Version: 6.0.6000.20112
    DownloadDetails


    Card Reader Driver P 6111 MD 97090
    Win XP/Win XP 64bit
    11.10.2008 - Version: 6.0.6000.71
    DownloadDetails


    Chipset Driver P 6111 MD 97090
    Win Vista 64bit/Win Vista 32bit
    11.10.2008 - Version: 9.0.0.1011
    DownloadDetails


    Chipset Driver P 6611 MD 97090
    Win XP/Win XP 64bit
    11.10.2008 - Version: 9.0.0.1011
    DownloadDetails


    Fingerprint Software P 6611 MD 97090
    Win Vista 64bit/Win Vista 32bit/Win XP
    11.10.2008
    DownloadDetails


    Fingerprint Software Update Patch P 6611
    Win Vista 64bit/Win Vista 32bit/Win XP
    07.11.2008 - Version: 6.0.1.49
    DownloadDetails


    Network Driver P 6611 MD 97090
    Win Vista 64bit/Win Vista 32bit/Win XP/Win XP 64bit
    17.02.2009 - Version: 6.210.1003.2008
    DownloadDetails


    Remote Control Software P 6612
    DOS/Win Vista 64bit/Win Vista 32bit/Win XP
    27.10.2008
    DownloadDetails


    Sound Driver P 6611 MD 97090
    Win Vista 64bit/Win Vista 32bit/Win XP/Win XP 64bit
    17.02.2009 - Version: 6.0.1.5730
    DownloadDetails


    Touchpad Driver P 6611 MD 97090
    Win XP/Win XP 64bit
    03.08.2009 - Version: 12.2.3.3
    DownloadDetails


    Turbo Memory Software P 6611 MD 97090
    Win Vista 64bit/Win Vista 32bit/Win XP/Win XP 64bit
    11.10.2008 - Version: 1.6.0.1034
    DownloadDetails


    Video Driver P 6611 MD 97090
    Win XP/Win XP 64bit
    13.05.2009 - Version: 6.14.11.8585
    DownloadDetails


    Video Driver P 6611 MD 97090
    Win Vista 64bit/Win Vista 32bit
    13.05.2009 - Version: 7.15.11.8585
    DownloadDetails


    Webcam Driver P 6611 MD 97090
    (Simplo)
    Win Vista 32bit/Win Vista 64bit/Win XP/Win XP 64bit
    22.04.2009 - Version: 5.8.51000.200
    DownloadDetails


    WLAN Driver P 6611 MD 97090
    (Azurewave)
    Win Vista 64bit/Win Vista 32bit/Win XP/Win XP 64bit
    11.10.2008 - Version: 2.0.6.0
    DownloadDetails


    WLAN Driver P 6611 MD 97090
    (Intel)
    Win Vista 64bit/Win Vista 32bit/Win XP/Win XP 64bit
    11.10.2008 - Version: 12.0.0.73
    DownloadDetails
  • DjNDBDjNDB Moderator
    edited August 2009

    Chipset Driver P 6111 MD 97090
    Win Vista 64bit/Win Vista 32bit
    11.10.2008 - Version: 9.0.0.1011
    DownloadDetails



    Sound Driver P 6611 MD 97090
    Win Vista 64bit/Win Vista 32bit/Win XP/Win XP 64bit
    17.02.2009 - Version: 6.0.1.5730
    DownloadDetails



    Video Driver P 6611 MD 97090
    Win Vista 64bit/Win Vista 32bit
    13.05.2009 - Version: 7.15.11.8585
    DownloadDetails
    Looks good :-)
    Install those i quoted.

    If that doesn't help we should continue with some more detailed system info.

    Please start dxdiag:
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.


    Now you have two options to make it accessible for us. Pick the one that works best for you:
    1. If you know how, you can zip the file and attach it to a message.
    2. You can upload it to Rapidshare and copy the link to the file into a new message.
  • edited August 2009
    the "NvDpl.dll" message has gone away, but the game is still shutting my computer down after 5-10 mins of play. Could it be the laptop overheating and automaticly shutting itself down?
  • DjNDBDjNDB Moderator
    edited August 2009
    the "NvDpl.dll" message has gone away, but the game is still shutting my computer down after 5-10 mins of play. Could it be the laptop overheating and automaticly shutting itself down?

    Absolutely. I think my intention was quickly checking the drivers first, and then the hardware, but then the driver stuff got stretched over weeks and my memory faded :D

    The problem with some hardware tests is, that there is risk of hardware damage. Therefore it's safer to try other things first.

    Since your Processor has thermal protection which should shut it down, this test should be quite safe. We'll try to provoke overheating by stressing the processor.


    Stress testing your processor:
    You should monitor your processors temperature while running the processor test. You can do that with core temp. Download, Unzip and start Core Temp. In the menu select "Tools/Logging On". This way the program will create a log file measuring the processor temperature every 10 seconds. It will be named something like "CT-Log [TIME][DATE].csv". Upload it here after the test.

    Now download prime95 for 32-bit or 64-bit Windows and run it. If you see a "welcome to gimps" window choose "just stress testing".
    In the "run a torture Test" window just press ok.
    Let the Test run for at least 5-10 minutes. To stop it use "Test/Stop" in the Menu, but keep the window open because you need the results. Just closing the window would keep it running in the systray.

    If the System shut down, your system overheated. If it didn't, take a look at the results window. Check it for errors. They would look like the red worker thread in this Picture.

    P95ss9.gif
  • edited August 2009
    There wern't any errors and heres my results:

    http://rapidshare.com/files/264445627/CT-Log_18-10-37_Aug-06-2009.csv.html
    MD5: 27E9E2F0E6436AC465A0C4EB9A70BECB
  • DjNDBDjNDB Moderator
    edited August 2009
    There wern't any errors and heres my results:

    http://rapidshare.com/files/264445627/CT-Log_18-10-37_Aug-06-2009.csv.html
    MD5: 27E9E2F0E6436AC465A0C4EB9A70BECB

    Okay, looks like it's not the processor overheating.

    Let's do a similar test with your graphics chip.

    Testing your graphics card:


    Download FurMark to stress test your graphics card. Start it, select "Stability Test" and "Xtreme Burning Mode" and press "Go!".
    While running you should monitor the temperature at the bottom of the screen. Run it for 10 minutes or until the temperature seems to be stable for some minutes. If the temperature exceeds 80°C, abort with Escape.
  • edited August 2009
    it rose to 83 degrees within 100 secs :(
  • DjNDBDjNDB Moderator
    edited August 2009
    it rose to 83 degrees within 100 secs :(

    Sadly i don't know how far we could go without damaging your graphics chip. Otherwise i would say let it run and see if the system reboots.

    The safest thing i could come up with at the moment would be playing until it crashes while logging the temperatures. Since that doesn't take too long, we should try that.

    For the Processor start Core Temp as before with logging.

    For the Graphics chip we need another program. Download and start GPU-Z.
    Select the "sensors" tab, and activate "Log to File" at the bottom of the window.

    Now both programs are running and logging the temperatures.

    Run the game until it crashes. Then come back and upload the log files.
  • edited August 2009
    How often do you clean out your PC with compressed air?

    I have a lot of experience with my video cards crashing, with my laptop it was because I had neglected cleaning it for so long that it couldn't properly ventilate itself.

    My desktop also crashes if I don't properly cool the video card while playing a game.

    They both crash in the same manner you describe your crashes, gameplay is fine for a few/several minutes and then out of nowhere just totally shuts down. I really think your problem is heat/ventilation related.
  • edited August 2009
    Heres the core one:

    http://rapidshare.com/files/264881402/CT-Log_20-06-38_Aug-07-2009.csv.html
    MD5: 03D081ED0A7351CEEA939B9F19E585D1

    And the GPU:

    http://rapidshare.com/files/264881757/GPU-Z_Sensor_Log_07-08.txt.html
    MD5: D41271EA2E44CA1B6B455E520EBC3C48

    I haven't ever cleaned it with compressed air. How do you do that?
  • DjNDBDjNDB Moderator
    edited August 2009
    Heres the core one:

    http://rapidshare.com/files/264881402/CT-Log_20-06-38_Aug-07-2009.csv.html
    MD5: 03D081ED0A7351CEEA939B9F19E585D1

    And the GPU:

    http://rapidshare.com/files/264881757/GPU-Z_Sensor_Log_07-08.txt.html
    MD5: D41271EA2E44CA1B6B455E520EBC3C48

    Thank you.

    The CPU only reaches ~70°C. In the stress test it had up to ~80°C for several minutes, therefore that should be no problem.

    Sadly GPU-Z has stopped recording after ~3 minutes for some reason. Therefore we know nothing about the graphics chip temperature. If you don't mind doing it again, I could take another look then.

    If it is in fact the graphics chips temperature, then Pale Mans solution is the first thing to try. I can not elaborate on that, because i am not a notebook guy, but basically you are removing the dust from your notebook by blowing pressured air through it.
  • edited August 2009
    DjNDB wrote: »
    basically you are removing the dust from your notebook by blowing pressured air through it.

    You can buy compressed air at most department stores or electronics stores, they'll usually be in the electronics department or near the computers.

    Just make sure you follow the directions on the canister (i.e. hold the can in an upright position, spray in short bursts) otherwise it can spray out liquid instead of air, which is bad :)
  • edited August 2009
    ZombieAtPlay
    greetings,
    you could also take the computer to a garage and carefully use a blowing gun tool to clean out the dust - Again as was previously suggested if using a compressed air can - ONLY short bursts of air blowing through the grille underneath and at the rear of the laptop - So you do not over spin the fan(s).
    And no closer than 50mm [ 2 inch] with the blowing tool to the computer.

    Another thing to check is if the rubber feet under your laptop are all there, as I have encountered a couple of laptops which would randomly shut-down, one had lost all the rubber feet and was virtually sucking a vacuum seal on the table when working hard, causing it to over heat.
    I would also suggest placing some sort of spacer blocks under the corners of the computer to allow better airflow and try the stress tests again.
    if needed, you can purchase ventilated supports to suit most laptops [notebooks], some even have powered fans to aid the cooling.

    The first thing would be to try cleaning out the dust ... then re-run the stress testing

    ... Just another thought on the subject of fans --- Can you hear the fan or fans running when this machine is operating - do they start and stop periodically, or just run flat out ? which may be normal running depending on the machine ...
    If you can't hear any fan, the problem may be a faulty fan or heat sensor - in which case you should contact your supplier where you purchased the computer for technical support ...
  • edited August 2009
    Hi DjNDB, here I am finally! :)

    Have you played other 3D games successfully since you upgraded?

    Well, in fact I didn't. I don't usually play games on the PC (and neither run windows, actually, my main OS is Ubuntu).

    I did play Braid quite a lot that night, but it isn't 3D.

    So I downloaded Lego Batman demo: it restarts the system too after a while! :(

    (W&G Episode 4, at graphic level 4, does seen to work flawlessly though.)

    Let's go some steps back and try to solve this systematically.

    First let us get some data.
    Start dxdiag:
    [...]
    Copy and paste it's contents into a new message.

    Here's it:

    [code]


    System Information


    Time of this report: 8/12/2009, 19:20:42

    Machine name: SPUGNA

    Operating System: Windows XP Professional (5.1, Build 2600) (2600.xpclient.010817-1148)

    Language: Italian (Regional Setting: Italian)

    System Manufacturer: n/a

    System Model: n/a

    BIOS: Award Modular BIOS v6.0

    Processor: AMD Athlon(TM) XP 3000+, ~2.1GHz

    Memory: 2048MB RAM

    Page File: 174MB used, 2876MB available

    Windows Dir: C:\WINDOWS

    DirectX Version: DirectX 9.0c (4.09.0000.0904)

    DX Setup Parameters: Not found

    DxDiag Version: 5.03.0001.0904 32bit Unicode




    DxDiag Notes


    DirectX Files Tab: No problems found.

    Display Tab 1: No problems found.

    Sound Tab 1: No problems found.

    Music Tab: No problems found.

    Input Tab: No problems found.

    Network Tab: No problems found.




    DirectX Debug Levels


    Direct3D: 0/4 (n/a)

    DirectDraw: 0/4 (retail)

    DirectInput: 0/5 (n/a)

    DirectMusic: 0/5 (n/a)

    DirectPlay: 0/9 (retail)

    DirectSound: 0/5 (retail)

    DirectShow: 0/6 (retail)




    Display Devices


    Card name: RADEON 9500 PRO / 9700

    Manufacturer: ATI Technologies Inc.

    Chip type: RADEON 9500 PRO AGP (0x4E45)

    DAC type: Internal DAC(400MHz)

    Device Key: Enum\PCI\VEN_1002&DEV_4E45&SUBSYS_00021002&REV_00

    Display Memory: 128.0 MB

    Current Mode: 1024 x 768 (32 bit) (85Hz)

    Monitor: Schermo predefinito

    Monitor Max Res:

    Driver Name: ati2dvag.dll

    Driver Version: 6.14.0010.6925 (English)

    DDI Version: 9 (or higher)

    Driver Attributes: Final Retail

    Driver Date/Size: 2/25/2009 22:41:12, 325120 bytes

    WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

    VDD: N/D

    Mini VDD: ati2mtag.sys

    Mini VDD Date: 2/25/2009 23:58:58, 3565568 bytes

    Device Identifier: {D7B71EE2-0D05-11CF-BF68-0820A1C2CB35}

    Vendor ID: 0x1002

    Device ID: 0x4E45

    SubSys ID: 0x00021002

    Revision ID: 0x0000

    Revision ID: 0x0000

    Video Accel:

    Deinterlace Caps: n/a

    Registry: OK

    DDraw Status: Enabled

    D3D Status: Enabled

    AGP Status: Enabled

    DDraw Test Result: Not run

    D3D7 Test Result: Not run

    D3D8 Test Result: Not run

    D3D9 Test Result: Not run




    Sound Devices


    Description: Audio SB Live! [FF80]

    Default Sound Playback: Yes

    Default Voice Playback: Yes

    Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_00201102&REV_05

    Manufacturer ID: 1

    Product ID: 100

    Type: WDM

    Driver Name: ctaud2k.sys

    Driver Version: 5.12.0001.0252 (English)

    Driver Attributes: Final Retail

    WHQL Logo'd: n/a

    Date and Size: 7/19/2002 10:47:52, 837548 bytes

    Other Files:

    Driver Provider: Creative

    HW Accel Level: Full

    Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

    Static/Strm HW Mix Bufs: 0, 0

    Static/Strm HW 3D Bufs: 0, 0

    HW Memory: 0

    Voice Management: Yes

    EAX(tm) 2.0 Listen/Src: Yes, Yes

    I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No

    Registry: OK

    Sound Test Result: Not run




    Sound Capture Devices


    Description: Audio SB Live! [FF80]

    Default Sound Capture: Yes

    Default Voice Capture: Yes

    Driver Name: ctaud2k.sys

    Driver Version: 5.12.0001.0252 (English)

    Driver Attributes: Final Retail

    Date and Size: 7/19/2002 10:47:52, 837548 bytes

    Cap Flags: 0x0

    Format Flags: 0x0




    DirectMusic


    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS

    DLS Version: 1.00.0016.0002

    Acceleration: Enabled

    Ports: Sint. DirectMusic SB Live! [FF80], Hardware (Kernel Mode), Output, DLS, Internal, Default Port

    Audio SB Live! [FF80], Software (Kernel Mode), Output, DLS, Internal

    MIDI Mapper Microsoft [Emulazione], Hardware (Not Kernel Mode), Output, No DLS, Internal

    Sint. A SB Live! [FF80] [Emulazione], Hardware (Not Kernel Mode), Output, No DLS, Internal

    Sint. Sw SB Live! [FF80] [Emulazione], Hardware (Not Kernel Mode), Output, No DLS, Internal

    Sint. B SB Live! [FF80] [Emulazione], Hardware (Not Kernel Mode), Output, No DLS, Internal

    Porta MIDI SB Live! [FF80] [Emulazione], Hardware (Not Kernel Mode), Output, No DLS, External

    Microsoft GS Wavetable SW Synth [Emulazione], Hardware (Not Kernel Mode), Output, No DLS, Internal

    Porta MIDI SB Live! [FF80] [Emulazione], Hardware (Not Kernel Mode), Input, No DLS, External

    Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal

    Registry: OK

    Test Result: Not run




    DirectInput Devices


    Device Name: Mouse

    Attached: 1

    Controller ID: n/a

    Vendor/Product ID: n/a

    FF Driver: n/a



    Device Name: Tastiera

    Attached: 1

    Controller ID: n/a

    Vendor/Product ID: n/a

    FF Driver: n/a



    Device Name: Microsoft SideWinder 3D Pro

    Attached: 0

    Controller ID: 0x1

    Vendor/Product ID: 0x045E, 0x0F1F

    FF Driver: n/a



    Device Name: TigerGame XBOX+PS2+GC Game Controller Adapter

    Attached: 1

    Controller ID: 0x0

    Vendor/Product ID: 0x0926, 0x2526

    FF Driver: C:\WINDOWS\System32\ffdrv1.dll

    FF Driver Date: 10/21/2004 17:22:32

    FF Driver Version: 3.00.0000.0000

    FF Driver Size: 49152 bytes



    Poll w/ Interrupt: No

    Registry: OK




    USB Devices


    + Hub principale USB

    | Vendor/Product ID: 0x1106, 0x3038

    | Matching Device ID: usb\root_hub

    | Service: usbhub

    | Driver: usbhub.sys, 8/31/2001 12:00:00, 50688 bytes

    | Driver: usbd.sys, 8/31/2001 12:00:00, 4736 bytes




    Gameport Devices


    + Bus PCI

    | Matching Device ID: *pnp0a03

    | Service: pci

    | Driver: pci.sys, 8/31/2001 12:00:00, 62976 bytes

    |

    +-+ Creative Game Port

    | | Location: Bus PCI 0, periferica 19, funzione 1

    | | Matching Device ID: pci\ven_1102&dev_7002&subsys_00201102

    | | Service: gameenum

    | | Driver: gameenum.sys, 8/17/2001 22:02:32, 9728 bytes

    | |

    | +-+ Microsoft SideWinder (rilevamento automatico)

    | | | Matching Device ID: gameport\sidewindergamecontroller

    | | | Service: msgame

    | | | Driver: msgame.sys, 8/17/2001 22:02:40, 35200 bytes

    | | | Driver: hidclass.sys, 8/31/2001 12:00:00, 33152 bytes

    | | | Driver: hidparse.sys, 8/31/2001 12:00:00, 23680 bytes

    | | | Driver: hid.dll, 8/31/2001 12:00:00, 22528 bytes

    | | | Driver: sw_effct.dll, 8/30/2001 23:08:00, 41472 bytes

    | | | Driver: sw_wheel.dll, 8/30/2001 23:08:00, 53760 bytes

    | | |

    | | +-+ Controller gioco compatibile HID

    | | | | Matching Device ID: hid_device_system_game




    PS/2 Devices


    + Tastiera standard 101/102 tasti o Tastiera Microsoft Natural PS/2

    | Matching Device ID: *pnp0303

    | Service: i8042prt

    | Driver: i8042prt.sys, 8/31/2001 12:00:00, 51712 bytes

    | Driver: kbdclass.sys, 8/31/2001 12:00:00, 23936 bytes

    |

    + Driver tastiera di Terminal Server

    | Matching Device ID: root\rdp_kbd

    | Upper Filters: kbdclass

    | Service: TermDD

    | Driver: termdd.sys, 8/18/2001 06:38:00, 37896 bytes

    | Driver: kbdclass.sys, 8/31/2001 12:00:00, 23936 bytes

    |

    + Mouse Microsoft PS/2

    | Matching Device ID: *pnp0f03

    | Service: i8042prt

    | Driver: i8042prt.sys, 8/31/2001 12:00:00, 51712 bytes

    | Driver: mouclass.sys, 8/31/2001 12:00:00, 22528 bytes

    |

    + Driver mouse di Terminal Server

    | Matching Device ID: root\rdp_mou

    | Upper Filters: mouclass

    | Service: TermDD

    | Driver: termdd.sys, 8/18/2001 06:38:00, 37896 bytes

    | Driver: mouclass.sys, 8/31/2001 12:00:00, 22528 bytes




    DirectPlay Service Providers


    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)

    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)

    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)

    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)

    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0001.0904)

    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0001.0904)

    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)

    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)



    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run

    DirectPlay Test Result: Not run

    Registry: OK




    DirectPlay Adapters


    DirectPlay8 Serial Service Provider: COM1




    DirectPlay Voice Codecs


    Voxware VR12 1.4kbit/s

    Voxware SC06 6.4kbit/s

    Voxware SC03 3.2kbit/s

    MS-PCM 64 kbit/s

    MS-ADPCM 32.8 kbit/s

    Microsoft GSM 6.10 13 kbit/s

    TrueSpeech(TM) 8.6 kbit/s




    DirectPlay Lobbyable Apps





    Disk & DVD/CD-ROM Drives


    Drive: C:

    Free Space: 22.1 GB

    Total Space: 40.8 GB

    File System: FAT32

    Model: MAXTOR STM3160215A



    Drive: E:

    Model: ATAPI iHAP122 8

    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.0000 (Italian), 8/31/2001 12:00:00, 47488 bytes



    Drive: D:

    Model: JLMS DVD-ROM LTD-166S

    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.0000 (Italian), 8/31/2001 12:00:00, 47488 bytes




    System Devices


    Name: VIA CPU to AGP2.0/AGP3.0 Controller

    Device ID: PCI\VEN_1106&DEV_B198&SUBSYS_00000000&REV_00\3&61AAA01&0&08

    Driver: n/a



    Name: VIA Standard Host Bridge

    Device ID: PCI\VEN_1106&DEV_3189&SUBSYS_00000000&REV_80\3&61AAA01&0&00

    Driver: n/a



    Name: VIA Standard PCI to ISA Bridge

    Device ID: PCI\VEN_1106&DEV_3177&SUBSYS_00000000&REV_00\3&61AAA01&0&88

    Driver: C:\WINDOWS\System32\DRIVERS\isapnp.sys, 5.01.2600.0000 (Italian), 8/30/2001 19:48:28, 36096 bytes



    Name: Controller USB ( Universal Serial Bus)

    Device ID: PCI\VEN_1106&DEV_3104&SUBSYS_80A11043&REV_82\3&61AAA01&0&83

    Driver: n/a



    Name: Scheda Fast Ethernet VIA compatibile

    Device ID: PCI\VEN_1106&DEV_3065&SUBSYS_80A11043&REV_74\3&61AAA01&0&90

    Driver: C:\WINDOWS\System32\DRIVERS\fetnd5.sys, 2.66.0000.0290 (English), 8/17/2001 20:13:08, 27165 bytes



    Name: Controller host Universal VIA USB Rev 5 o superiore

    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_80A11043&REV_80\3&61AAA01&0&82

    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 18944 bytes

    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 123264 bytes

    Driver: C:\WINDOWS\System32\usbui.dll, 5.01.2600.0000 (Italian), 8/30/2001 23:08:02, 69632 bytes

    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 50688 bytes



    Name: Controller host Universal VIA USB Rev 5 o superiore

    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_80A11043&REV_80\3&61AAA01&0&81

    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 18944 bytes

    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 123264 bytes

    Driver: C:\WINDOWS\System32\usbui.dll, 5.01.2600.0000 (Italian), 8/30/2001 23:08:02, 69632 bytes

    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 50688 bytes



    Name: Controller host Universal VIA USB Rev 5 o superiore

    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_80A11043&REV_80\3&61AAA01&0&80

    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 18944 bytes

    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 123264 bytes

    Driver: C:\WINDOWS\System32\usbui.dll, 5.01.2600.0000 (Italian), 8/30/2001 23:08:02, 69632 bytes

    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 50688 bytes



    Name: VIA Bus Master IDE Controller

    Device ID: PCI\VEN_1106&DEV_0571&SUBSYS_80A11043&REV_06\3&61AAA01&0&89

    Driver: n/a



    Name: Creative Game Port

    Device ID: PCI\VEN_1102&DEV_7002&SUBSYS_00201102&REV_05\3&61AAA01&0&99

    Driver: C:\WINDOWS\system32\drivers\gameenum.sys, 5.01.2600.0000 (English), 8/17/2001 22:02:32, 9728 bytes



    Name: Creative SB Live! Value

    Device ID: PCI\VEN_1102&DEV_0002&SUBSYS_00201102&REV_05\3&61AAA01&0&98

    Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.0000 (English), 8/17/2001 22:01:20, 57344 bytes

    Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.0000 (English), 8/18/2001 06:24:38, 135040 bytes

    Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.0001.0904 (Italian), 7/9/2004 04:27:28, 48512 bytes

    Driver: C:\WINDOWS\System32\wdmaud.drv, 5.01.2600.0000 (English), 8/31/2001 12:00:00, 22016 bytes

    Driver: C:\WINDOWS\System32\ksuser.dll, 5.03.0000.0900 (Italian), 12/12/2002 00:14:32, 4096 bytes

    Driver: C:\WINDOWS\system32\drivers\ctac32k.sys, 5.12.0001.0245 (English), 7/19/2002 10:46:28, 127948 bytes

    Driver: C:\WINDOWS\system32\drivers\ctaud2k.sys, 5.12.0001.0252 (English), 7/19/2002 10:47:52, 837548 bytes

    Driver: C:\WINDOWS\system32\drivers\ctoss2k.sys, 5.12.0001.0245 (English), 7/19/2002 10:48:04, 195432 bytes

    Driver: C:\WINDOWS\system32\drivers\ctprxy2k.sys, 5.12.0001.0244 (English), 7/19/2002 10:48:08, 11068 bytes

    Driver: C:\WINDOWS\system32\drivers\ctsfm2k.sys, 5.12.0001.0140 (English), 7/19/2002 10:48:22, 213860 bytes

    Driver: C:\WINDOWS\system32\drivers\emupia2k.sys, 5.12.0001.0244 (English), 7/19/2002 10:48:32, 156604 bytes

    Driver: C:\WINDOWS\system32\drivers\ha10kx2k.sys, 5.12.0001.0250 (English), 7/24/2002 13:52:26, 998004 bytes

    Driver: C:\WINDOWS\System32\ctdlang.dat, 7/19/2002 11:07:30, 164044 bytes

    Driver: C:\WINDOWS\System32\ctstatic.dat, 7/19/2002 10:59:32, 179669 bytes

    Driver: C:\WINDOWS\System32\ctdaught.dat, 7/19/2002 10:56:50, 44055 bytes

    Driver: C:\WINDOWS\System32\default.ecw, 9/22/1999 23:18:50, 2259067 bytes

    Driver: C:\WINDOWS\System32\sfman32.dll, 5.12.0001.0130 (English), 8/17/2001 14:35:46, 36864 bytes

    Driver: C:\WINDOWS\System32\a3d.dll, 80.00.0000.0003 (English), 7/19/2002 10:43:06, 65536 bytes

    Driver: C:\WINDOWS\System32\ctbasicw.dat, 7/19/2002 11:02:24, 113373 bytes

    Driver: C:\WINDOWS\System32\SBLive.ico, 10/22/2001 09:10:28, 4398 bytes

    Driver: C:\WINDOWS\System32\Live.bmp, 10/22/2001 09:10:28, 3126 bytes



    Name: RADEON 9500 PRO / 9700 - Secondary

    Device ID: PCI\VEN_1002&DEV_4E65&SUBSYS_00031002&REV_00\4&1FEB96E4&0&0108

    Driver: C:\WINDOWS\System32\DRIVERS\ati2mtag.sys, 6.14.0010.6925 (Italian), 2/25/2009 23:58:58, 3565568 bytes

    Driver: C:\WINDOWS\System32\DRIVERS\ati2erec.dll, 1.00.0000.0018 (English), 2/25/2009 21:37:48, 53248 bytes

    Driver: C:\WINDOWS\System32\ati2dvag.dll, 6.14.0010.6925 (English), 2/25/2009 22:41:12, 325120 bytes

    Driver: C:\WINDOWS\System32\ati2cqag.dll, 6.14.0010.0413 (English), 2/25/2009 21:32:06, 626688 bytes

    Driver: C:\WINDOWS\System32\Ati2mdxx.exe, 6.14.0010.2495 (English), 2/25/2009 22:29:42, 26112 bytes

    Driver: C:\WINDOWS\System32\ati3duag.dll, 6.14.0010.0647 (English), 2/25/2009 22:16:46, 3817984 bytes

    Driver: C:\WINDOWS\System32\ativvaxx.dll, 6.14.0010.0218 (English), 2/25/2009 21:59:32, 2670080 bytes

    Driver: C:\WINDOWS\System32\atiicdxx.dat, 1/26/2009 18:55:38, 182995 bytes

    Driver: C:\WINDOWS\System32\ativva5x.dat, 2/25/2009 21:58:44, 3107788 bytes

    Driver: C:\WINDOWS\System32\ativva6x.dat, 2/25/2009 21:58:44, 887724 bytes

    Driver: C:\WINDOWS\System32\amdpcom32.dll, 6.14.0010.0023 (English), 2/25/2009 21:44:30, 49664 bytes

    Driver: C:\WINDOWS\System32\atiadlxx.dll, 6.14.0010.1032 (English), 2/25/2009 21:38:48, 126976 bytes

    Driver: C:\WINDOWS\System32\ativvaxx.cap, 2/25/2009 21:58:56, 151824 bytes

    Driver: C:\WINDOWS\System32\ATIDDC.DLL, 6.14.0010.0008 (English), 2/25/2009 22:26:18, 53248 bytes

    Driver: C:\WINDOWS\System32\atitvo32.dll, 6.14.0010.4200 (English), 2/25/2009 21:38:38, 17408 bytes

    Driver: C:\WINDOWS\System32\ativcoxx.dll, 6.13.0010.0005 (English), 11/9/2001 18:01:04, 24064 bytes

    Driver: C:\WINDOWS\System32\ati2evxx.exe, 6.14.0010.4222 (English), 2/25/2009 22:27:42, 602112 bytes

    Driver: C:\WINDOWS\System32\ati2evxx.dll, 6.14.0010.4178 (English), 2/25/2009 22:29:16, 155648 bytes

    Driver: C:\WINDOWS\System32\atipdlxx.dll, 6.14.0010.2550 (English), 2/25/2009 22:30:04, 204800 bytes

    Driver: C:\WINDOWS\System32\Oemdspif.dll, 6.15.0006.0004 (English), 2/25/2009 22:29:50, 155648 bytes

    Driver: C:\WINDOWS\System32\ati2edxx.dll, 6.14.0010.2514 (English), 2/25/2009 22:29:34, 43520 bytes

    Driver: C:\WINDOWS\System32\atikvmag.dll, 6.14.0010.0098 (Italian), 2/25/2009 21:40:22, 475136 bytes

    Driver: C:\WINDOWS\System32\atifglpf.xml, 8/31/2007 15:20:50, 7167 bytes

    Driver: C:\WINDOWS\System32\ATIDEMGX.dll, 2.00.3343.30075 (Italian), 2/25/2009 22:42:32, 442368 bytes

    Driver: C:\WINDOWS\System32\aticaldd.dll, 6.14.0010.0227 (English), 2/25/2009 21:30:02, 3227648 bytes

    Driver: C:\WINDOWS\System32\aticalrt.dll, 6.14.0010.0227 (English), 2/25/2009 21:33:00, 45056 bytes

    Driver: C:\WINDOWS\System32\aticalcl.dll, 6.14.0010.0227 (English), 2/25/2009 21:32:54, 45056 bytes

    Driver: C:\WINDOWS\System32\atibrtmon.exe, 2.00.0000.0000 (English), 10/21/2008 19:51:44, 118784 bytes

    Driver: C:\WINDOWS\System32\atiok3x2.dll, 6.14.0010.8543 (Italian), 2/25/2009 21:35:10, 290816 bytes

    Driver: C:\WINDOWS\System32\atioglxx.dll, 6.14.0010.8543 (English), 2/25/2009 22:30:16, 11841536 bytes

    Driver: C:\WINDOWS\System32\atiiiexx.dll, 6.14.0010.4006 (English), 2/25/2009 22:09:44, 307200 bytes

    Driver: C:\WINDOWS\atiogl.xml, 12/29/2008 20:35:28, 15485 bytes



    Name: RADEON 9500 PRO / 9700

    Device ID: PCI\VEN_1002&DEV_4E45&SUBSYS_00021002&REV_00\4&1FEB96E4&0&0008

    Driver: C:\WINDOWS\System32\DRIVERS\ati2mtag.sys, 6.14.0010.6925 (Italian), 2/25/2009 23:58:58, 3565568 bytes

    Driver: C:\WINDOWS\System32\DRIVERS\ati2erec.dll, 1.00.0000.0018 (English), 2/25/2009 21:37:48, 53248 bytes

    Driver: C:\WINDOWS\System32\ati2dvag.dll, 6.14.0010.6925 (English), 2/25/2009 22:41:12, 325120 bytes

    Driver: C:\WINDOWS\System32\ati2cqag.dll, 6.14.0010.0413 (English), 2/25/2009 21:32:06, 626688 bytes

    Driver: C:\WINDOWS\System32\Ati2mdxx.exe, 6.14.0010.2495 (English), 2/25/2009 22:29:42, 26112 bytes

    Driver: C:\WINDOWS\System32\ati3duag.dll, 6.14.0010.0647 (English), 2/25/2009 22:16:46, 3817984 bytes

    Driver: C:\WINDOWS\System32\ativvaxx.dll, 6.14.0010.021
  • DjNDBDjNDB Moderator
    edited August 2009
    You're welcome. So it stays strange...
    I've tried to summarize what we've tried so far. I don't expect anyone else to understand it though ^^

    -- pc restarts if ToMI and w&g in graphics level 3 or less
    -- works in graphics level 4 or higher
    -- lower levels work with cpu downclocked
    -- memtest ok
    -- cpu burn-in ok
    -- furmark (gpu burn-in) ok
    -- Lego Batman demo restarts system too
    GozzoMan wrote: »
    Could it be a Power Supply Unit issue? (It's a 500W unit, so I don't think it's a power limit.) Is there a way to specifically test that?

    You could try to stress it to the max by running furmark and the cpu stress test at once. But don't keep me responsible for if you fry your system :p

    Okay, i've seen something in your dxdiag. You should try things in this order:

    - Your audio drivers are old as hell. If that's it it would explain why the stress tests didn't fail, since they don't use audio. But it wouldn't explain the other mysteries...

    Description: Audio SB Live! [FF80]
    Driver Version: 5.12.0001.0252 (English)
    Date and Size: 7/19/2002 10:47:52, 837548 bytes

    Sadly the latest official ones are from 2003.
    If those don't work you can try those from the kxproject.

    - Install this package of the latest directx version.

    - Install SP3 for winXP and all further updates

    Please let it be the sound driver :D
  • edited August 2009
    This should be the latest GPU data

    http://rapidshare.com/files/269860962/GPU-Z_Sensor_Log_07-08.txt.html
    MD5: FE363A8B1FE81DDC21B7F0A5F6D63060

    I should try the compressed air now i guess.
  • DjNDBDjNDB Moderator
    edited August 2009
    This should be the latest GPU data

    http://rapidshare.com/files/269860962/GPU-Z_Sensor_Log_07-08.txt.html
    MD5: FE363A8B1FE81DDC21B7F0A5F6D63060

    I should try the compressed air now i guess.

    I guess you should try that.

    That was recorded while playing until it crashed right?

    Did you look at the numbers? It still seems to have recorded only for a minute, and the temperature didn't change significantly in that period.
  • edited August 2009
    oops double post :P
  • DjNDBDjNDB Moderator
    edited August 2009
    Are you sure the temperatures were recorded until it crashed and didn't stop recording earlier?
  • edited September 2009
    Hi i just sign here so tnx for another excellent Guybrush Threepwood adventure!
    Problem is shuts down :(
    And there is no rule when will it turns of..sometimes i play 10 min sometimes 30...
    Here you are information about my lap top, i hope you will soon try to help me , thank you.
  • DjNDBDjNDB Moderator
    edited September 2009
    mrebre wrote: »
    Hi i just sign here so tnx for another excellent Guybrush Threepwood adventure!
    Problem is shuts down :(
    And there is no rule when will it turns of..sometimes i play 10 min sometimes 30...
    Here you are information about my lap top, i hope you will soon try to help me , thank you.

    It is probably overheating as well.

    The next time you play please log the temperatures and send us the logs after the shutdown.

    You could as well try the stress tests mentioned earlier in this thread.

    Logging your CPU and GPU Temperatures

    CPU: Download URL="http://www.alcpu.com/CoreTemp/"]Core Temp[/URL]. Start it and activate logging in the menu under "Tools/Logging on".

    The log file created is called similar to "CT-Log [TIME][DATE].csv".

    GPU: Download GPU-Z.
    Start it, select the "sensors" tab, and activate "Log to File" at the bottom of the window.

    The log file created is called "gpu-temperature.xml".

    Now upload the log files for us.
    You have two options to make them accessible to us. Pick the one that works best for you:
    1. If you know how, you can zip the files and attach them to a message.
    2. You can upload them to Rapidshare and copy the links to the files into a new message.
  • edited September 2009
    Thanks for answer..

    Logging my CPU and GPU Temperatures

    ok so i first turn on those programs and play game until it shutdown and then give you result ? or i play and after shutdown i turn that programs on and than record some time?
  • DjNDBDjNDB Moderator
    edited September 2009
    mrebre wrote: »
    Logging my CPU and GPU Temperatures

    ok so i first turn on those programs and play game until it shutdown and then give you result ?

    This way :)
    Then we can see what happened until it shut down.
  • edited September 2009
    heh it is my temperature for sure..that days was 35 temperature in my room, now is cooler and i couldnt take log of shuting down for days..everything is ok now..
    here you are my log, is this also high temperature for laptop?
  • DjNDBDjNDB Moderator
    edited September 2009
    mrebre wrote: »
    heh it is my temperature for sure..that days was 35 temperature in my room, now is cooler and i couldnt take log of shuting down for days..everything is ok now..
    here you are my log, is this also high temperature for laptop?

    So the game doesn't shut down anymore?

    The GPU log didn't work. I guess it was unable to read the temperatures, but that's okay.

    The CPU log looks horrible. It has 88°C right from the beginning and rises up to 100°C.
    What did your laptop do before you started logging?

    Are you sure your cooling fans are running?
    How old is your laptop and when did you clean it the last time to remove dust from the inside?
  • edited September 2009
    yes no more shut
    do not now whats wrong fans are working, but temperature is 70°C after 10 minutes surfing web and if i play some games it go to 101°C..
    Laptop is brought new and it is 6 month old it is HP6735s , and i read somewhere that it usualy have big temp, but this is too much right?
    And dust was never cleaned, shall i gave it to someone to clean it or i can do it alone?
  • DjNDBDjNDB Moderator
    edited September 2009
    mrebre wrote: »
    yes no more shut
    do not now whats wrong fans are working, but temperature is 70°C after 10 minutes surfing web and if i play some games it go to 101°C..
    Laptop is brought new and it is 6 month old it is HP6735s , and i read somewhere that it usualy have big temp, but this is too much right?
    And dust was never cleaned, shall i gave it to someone to clean it or i can do it alone?

    The heat seems to be common for that model.

    You can read through the suggestions by HP. They also mention how to clean your notebook.
  • edited September 2009
    Man thanks for helping and everything, i wish you all the best
This discussion has been closed.