Why Steam?

edited December 2009 in General Chat
I have bought some LucasArts titles from Steam, because those aren't available elsewhere (or at least those options aren't available in my region), but I wonder why people buy games from Steam?

Sure I understand if you prefer downloadable version instead of DVD, but in many cases you can buy downloadable directly from developer (TTG is a fine example) without any third party involvement. And often there is some bonus stuff if you buy directly from developer, like TTG's option for DVD version when seasons are finished. (It's also worth mentioning that for Euro gamers it's often much cheaper to buy directly from the US developer than from Steam.)

So why Steam? To me it seems that in many cases it isn't best deal you can make.

Comments

  • edited December 2009
    "Many" cases? Please list them. Apart from Telltale, I don't think I know of any at all.
  • edited December 2009
    Telltale's games, and the majority of "indie" titles, I buy directly from the developer. I like supporting smaller developers directly for the most part.

    But for games from a larger developer? Steam is definitely an option. You can put it on any number of computers any time you want, so for multiplayer games with a lot of longevity(for me, one great example is Civ IV) it's a great option to keep your multiplayer games that you revisit a lot in one place without having to fiddle around with serial codes. Also, you can't really argue with the prices on their sales. KOTOR and Secret of Monkey Island on the PC for $2.50 each? Left 4 Dead for $7.50? Steam sales provide some of the best prices on PC games around.

    It is an option with its own set of benefits. For example, I'd opt for the disc version of Dragon Age rather than the normal-price version on Steam, because the disc version can be found for a lower price than the Steam non-sale price. And I'd never get the "Digital Deluxe" version of Dragon Age, because it costs as much as the retail version with the nice cloth map and the tin box.

    It's just one tool in the PC gamer arsenal.
  • JakeJake Telltale Alumni
    edited December 2009
    As a smaller company, there are definite upsides to supporting direct sales, such as having control of the user experience front to back for better customer support, experience, and just making sure its all "done right." Also when it's all yours, you tend to get more of a take. That said, when you're a bigger company, not having to deal with building or managing an online store, activations, user accounts, payment history, and tech support, is probably sometimes just not worth it when you can say "here, you, Steam, here's the game, just make this work and give us our take at the end of the day." It's the same trade off in a lot of situations -- build your own, or pay someone else to use their service. We're fortunate enough to be doing both at Telltale, but I find it hard to fault someone for using Steam to sell their wares.
  • edited December 2009
    Personally i like having all my games in one spot, its so nice never having to look so 100's of webpages (which you would, if you bought all your games from each dev site) i also like preloading, some companies actully understand and use this feature and also cloud aswell, so you always have you config, savegames and achivements and so on.

    Automatic updating is also just a killer, not having to look on each site or actully having to start the game, if the game is installed then voila its up to date.

    Nothing can beat having all ones games in one nice program, few clicks to buy, few clicks to play.

    Its just sad that the big companies are so greedy, that they want us to think that its actully cheaper for them to make a dvd, cover, manual and transport it halfway around the globe to get in your local store, than just throwing it up onto steam or another online service, i mean sure steam and other services might take a cut, but surely its not so much, that its cheaper to do all the stuff above.

    Another bonus for Telltale and other dev, are Telltale might not be found by all gamers, when they have their games on other services, that will give more sales, ive found many games because of steam, when looking under the various menus, in recent times i found Plants Vs Zombies and World of Goo, PVZ was actully like 5$ cheaper on steam, than their own site on popcap, again that goes against the steam takes a huge cut, thats why games are more expensive that in the store.

    the only thing that the online stores are missing, is a kinda of overall ability to buy your games from the one you like ( or cheapest) and say buy a game in steam and add it to Direct2drive or the other way around. that would give good prices and improve the services, when they have to fight for customers.

    Because i do absolutely love steam, but i do feel that Valve has become lazy, simple features as message history or being able to send files thru steam, still hasnt arrived, and we are in 2009 almost 2010 afterall.

    Thats what happens when a company gets to big. No the ability to move your games around, so we dont end up with 200 programs on your computer for games, because that would destroy the meaning of having all ones games in an easy to access spot.
  • edited December 2009
    A lot of people only look at services like Steam when on the prowl for a PC game to buy. Telltale isn't the most well-known developer, so I'm sure there's quite a few instances of "I say, this 'Samuel and Maxwell' computer game looks to be quite engaging, as does this 'Stories From The Island of Monkeys'. Oh, hark! They appear to be products made by the same company. I simply must seek further information on their wares."

    And as Business 101 states, every time a fan is made, a Telltale Team gets paid.
  • edited December 2009
    I would imagine it's down to convenience, and steams crazy sales. Why give out your bank details to 15 websites, when you can do 1, who you no you can trust due to reputation? Personally, I prefer going Direct to dev, but TTG is the only company i've been able to do this for so far.
  • edited December 2009
    Jake wrote: »
    but I find it hard to fault someone for using Steam to sell their wares.

    Their really isn't a reason to fault a company for using steam, I mean it's community and store with it's self.

    I honestly have never had a bad experience from steam.

    I usually check it from day to day to see what sales or going on, I mean it's just an awesome thing.
  • edited December 2009
    Steam's a curiosity all the same, as opposed to the traditional method it uses unnecessary resources, adds all the more room for errors with the game and client interracting, sometimes Steam just doesn't work I fiund, refusing to load games or even connect. But still I love it, it's familiar, it's tidy and it's a great resource for all the reasons given earlier in this thread.

    Valve are just too goddam smart for their own good
  • edited December 2009
    StarEye wrote: »
    "Many" cases? Please list them. Apart from Telltale, I don't think I know of any at all.

    For me as Euro customer Steam's prices (if there's no sale) are considerably higher than the exchange rates which my credit card company uses. If I use dollars instead of Euros I can save more than 10€ when I buy a computer game. If Steam would allow me to use US. dollars then it would be much better deal.
    Jake wrote: »
    As a smaller company, there are definite upsides to supporting direct sales, such as having control of the user experience front to back for better customer support, experience, and just making sure its all "done right." Also when it's all yours, you tend to get more of a take. That said, when you're a bigger company, not having to deal with building or managing an online store, activations, user accounts, payment history, and tech support, is probably sometimes just not worth it when you can say "here, you, Steam, here's the game, just make this work and give us our take at the end of the day." It's the same trade off in a lot of situations -- build your own, or pay someone else to use their service. We're fortunate enough to be doing both at Telltale, but I find it hard to fault someone for using Steam to sell their wares.

    I won't blame anyone for putting their game to Steam, after all not using available distribution channels to make profit would be bad business decision.
    RMJ1984 wrote: »
    Nothing can beat having all ones games in one nice program, few clicks to buy, few clicks to play.

    Personally I find Steam launcher bit annoying. Launcher updates itself way too often before launching and IMO it's too heavy. Sure there's always off-line mode but then it won't update the games either. It could be designed better, besides these days many games come with their own launcher which aren't as heavy and can look for updates.

    Steam has quite a good selection of mainstream games, but in adventure and heavy strategy (games with hexes) categories selection is far from perfect.
    ShaggE wrote: »
    A lot of people only look at services like Steam when on the prowl for a PC game to buy. Telltale isn't the most well-known developer, so I'm sure there's quite a few instances of "I say, this 'Samuel and Maxwell' computer game looks to be quite engaging, as does this 'Stories From The Island of Monkeys'. Oh, hark! They appear to be products made by the same company. I simply must seek further information on their wares."

    And as Business 101 states, every time a fan is made, a Telltale Team gets paid.

    Well, that's true. Many people buy everything from big stores, personally I have always prefered smaller and more personal companies, which are specialized to something.
    Friar wrote: »
    I would imagine it's down to convenience, and steams crazy sales. Why give out your bank details to 15 websites, when you can do 1, who you no you can trust due to reputation? Personally, I prefer going Direct to dev, but TTG is the only company i've been able to do this for so far.

    Why not? I trust to Telltale and many other smaller game companies as much as I trust to Steam. Besides if some company doesn't fill their part of the contract, I can always file reclamation to my credit card company and get my money back.

    You can use credit card relatively safely in the Internet as long as you don't be stupid and pay in shady porn sites etc. Verified by Visa and other such systems are working quite all right.
  • edited December 2009
    You ask, "Why Steam?" I ask, "Why not Steam?"
  • edited December 2009
    I'll say this, I probably would not have considered/been aware of some great games if it weren't for Steam. These days I know better and usually check the game's website for better deals first, but I still often buy things with it, especially during sales.
  • edited December 2009
    Why not? I trust to Telltale and many other smaller game companies as much as I trust to Steam. Besides if some company doesn't fill their part of the contract, I can always file reclamation to my credit card company and get my money back.

    You can use credit card relatively safely in the Internet as long as you don't be stupid and pay in shady porn sites etc. Verified by Visa and other such systems are working quite all right.

    I know, but there's always still a mental stigma attatched to it. For me, TTG is the only Small dev i've bought games directly from, because it's the only company i've needed to. I only recieved my laptop 1 month ago, and i didn't buy many games for my old PC (bought in early 2001), due to having bad experiences with PC software. So the way i buy games now (digital) is completely different from before (disced)
  • edited December 2009
    I tend to look for the best price for games and if that best price is on Steam then I get it there. If it's cheaper elsewhere, I get it where ever it's cheaper. The only game I've not done that with recently is with Football Manager 2010 but that was mainly wanting to play it right then and not having to either wait for it to be delivered or wait until I was at university (as the town I live in doesn't have any video game shops or the like).
Sign in to comment in this discussion.