I Never Get Newsletters Anymore

oldbushie

For some reason I haven't been getting any of Telltale's newsletters for at least the past 6 months. I tried changing my settings around, unsubscribing and resubscribing, but no go. I also tried switching from "only tell me about the important stuff" to "tell me every time something is new". Nothing ever shows up in my email at all. I used to get newsletters, and I never see them in my spam box, so I don't know what's wrong.

yoman45135

Same with me

ryannumber1gamer

same here

mateo360

same

oldbushie

Well, at least I'm not the only one I suppose. I hope someone looks into this problem soon.

WarpSpeed

A new newsletter went out today. Did you get it?

coolsome

I got none for idk how long.

oldbushie

WarpSpeed wrote: »

A new newsletter went out today. Did you get it?

Nope.

puzzlebox

Nor I.

Molokov

I got mine The subject line seemed a bit screwy, but the contents were good - info about BTTF DVD, Hector Ep 2, and JP at PAX.

WarpSpeed

The newsletters used to come from marketing@telltalegames.com. Lately, they have been coming from gameinfo@email2.telltalegames.com. Maybe try adding that address to your address book or whitelist, and see if that helps.

puzzlebox

WarpSpeed wrote: »

The newsletters used to come from marketing@telltalegames.com. Lately, they have been coming from gameinfo@email2.telltalegames.com. Maybe try adding that address to your address book or whitelist, and see if that helps.

I don't have any configurable spam filter settings on my account... must be being blocked on the ISP side or something.

Thanks for the info WarpSpeed, I'll send a note to my ISP and see if I get anywhere.

puzzlebox

My ISP says they aren't blocking anything from reaching my address.

oldbushie

I'm using Gmail, but I've never seen any Telltale newsletters in my spambox. At least I see notifications from the forums...

Is there a way to pester the Powers That Be directly?

Woodsyblue

I just assumed they post them very infrequently. The last Interloper I got was vol. 7 Jun. 2011. Have I missed any or was that the last one? There will probably be another one right soon, sometime around the launch of Jurassic Park: The Game.

... or are we talking about the supposed weekly newsletter? If so I almost never get that.

DjNDB

Woodsyblue wrote: »

I just assumed they post them very infrequently. The last Interloper I got was vol. 7 Jun. 2011. Have I missed any or was that the last one?

There were at least 3 interlopers after that. You can actually see them here:

http://email2.telltalegames.com/Portal/content/TelltaleGames/InterloperTalkLikeAPirateDay.aspx
http://email2.telltalegames.com/Portal/content/TelltaleGames/CopyofInterloperAugust172011.aspx
http://email2.telltalegames.com/Portal/content/TelltaleGames/InterloperJune232011.aspx

Woodsyblue

Oh wow, that really sucks. God knows how many I've missed since I signed up

I'm on Gmail and I never see it in my spam...

oldbushie

The last interloper I got was on January 13, and the last time I saw a notification that an episode was available for download was for Back to the Future 3 on March 28 (since I bought the whole season in advance). It's not just newsletters that have gone missing... heck, I didn't even get an email that my August order had shipped! It just showed up at my door the other day.

Woodsyblue

I don't remember seeing any Interlopers on the blog...

Woodsyblue

Well I know of at least one Interloper subscriber exclusive deal that's happened in the past. There could have been more but it seems like I don't get them any more.

oldbushie

I, ah, seem to have gotten my shipment notice just now! A couple weeks late... o_O

oldbushie

Yay! I finally got an Interloper about Jurassic Park pre-orders! Maybe my email finally got un-stuck in the system.