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Need access to the Monkey Island private forum?

frozymefrozyme
edited June 2009 in Site Support
I preordered Tales of Monkey Island but when I try to click on the link that was sent in my email for the secret forum it just brings me to my purchases page.

Is the site available yet or is something broken?
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Comments

  • Secret FawfulSecret Fawful
    edited June 2009
    Hey, I bought TOMI and everything, but the secret forum hasn't appeared? I heard it's because of a database hiccup, so I was hoping you guys could help me out? Thanks.
  • David EDavid E Telltale Alumni
    edited June 2009
    You should be able to see it now!
  • Secret FawfulSecret Fawful
    edited June 2009
    thanks so much. I apologize for being hasty, as I know you're really busy managing the new bugs. I just wanted to make sure my purchase worked out properly. :D
  • CartekCartek
    edited June 2009
    I'm having the same problem and would really appreciate a fix :)
  • EmilyEmily Telltale Alumni
    edited June 2009
    Fixed. :)

    Others having this problem, please email support@telltalegames.com - it's easier for us to keep track of the request and make sure it gets fixed that way.
  • xfinitexxfinitex
    edited June 2009
    Hey guys, I'm one of a few pre-orders for Tales of Monkey Island that can't see the Private forum. Just letting you know. Thanks. I really want to get in there and check stuff out!
  • hockeyallthewayhockeyalltheway
    edited June 2009
    I'm in the same boat (please ignore the bad pirate-related pun).
  • HoppyDragonHoppyDragon
    edited June 2009
    I e-mailed support@telltalegames.com with the same issue and it was resolved in under 24 hours. :)
  • David EDavid E Telltale Alumni
    edited June 2009
    Hey guys, you should be sorted out now. :)

    Sorry for not seeing this thread sooner!
  • AirikaAirika
    edited June 2009
    Please fix it for me too! I'd really appreciate it!
  • der_ketzerder_ketzer
    edited June 2009
    Secret Forum:Hello! My name secret Forum and I wanna become a pirate!
    Frozyme:Huh? Dont sneak on me!
    Secret Forum:Eh... I'm over here.
  • EmilyEmily Telltale Alumni
    edited June 2009
    You should have access. Try this link... does that work?
  • EmilyEmily Telltale Alumni
    edited June 2009
    I just fixed it for you.
  • Simo the bestSimo the best
    edited June 2009
    Hey, i having the same problem too, please help me :(
  • chaosmanchaosman
    edited June 2009
    I just bought the game today and I cant access the private forums. Can a staff member please check that for me?
  • NezulNezul
    edited June 2009
    I got the same problem, and got no real help with emailing the support... =/
  • David EDavid E Telltale Alumni
    edited June 2009
    You should be all set.
  • bman69bman69
    edited June 2009
    i cannot access either how come? i followed the link and have paid via pay pal
  • EmilyEmily Telltale Alumni
    edited June 2009
    You should be able to see it now.
  • EmilyEmily Telltale Alumni
    edited June 2009
    Nezul, I just fixed it for you. Simo, looks like your account was fixed already?
  • threepcrossthreepcross
    edited June 2009
    I sent a mail a few days ago. haven't had it fixed though =/
  • David EDavid E Telltale Alumni
    edited June 2009
    Hi threepcross, you should be all set.
  • threepcrossthreepcross
    edited June 2009
    hi David. I am :D
    thanks :)
  • KyleIIIKyleIII
    edited June 2009
    I'm having the same issue. Thanks for the help!
  • David EDavid E Telltale Alumni
    edited June 2009
    Done.
  • KoudanshiKoudanshi
    edited June 2009
    Same here. I'd appreciate a fix. Thanks in advance!
  • MelanctonMelancton
    edited June 2009
    Same problem here.
  • bman69bman69
    edited June 2009
    many thanks emily.....well excited about tmi CANT WAIT!!!!
  • markotumarkotu
    edited June 2009
    I can't access the secret forum either. When follow the link Emily gave in this thread, I encounter an error:
    "markotu, you do not have permission to access this page. This could be due to one of several reasons:

    1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation."
  • markotumarkotu
    edited June 2009
    I've same problem.
  • kbloodkblood
    edited June 2009
    Wierd... I got this whole forum account because I preordered TMI, but no access.

    Could you please fix my account as well Emily?
  • FrostbiteFrostbite
    edited June 2009
    Hey, I have the same problem also, would appreciate a fix, thankyou.
  • MattJColesMattJColes
    edited June 2009
    I've preordered and it won't let me access that page either :(
  • El ButcherinoEl Butcherino
    edited June 2009
    Yes me too...

    I have preordered the game but I can't access the forum... not from my mail and not from this link above...
  • David EDavid E Telltale Alumni
    edited June 2009
    Melancton, markotu, kblood, MattJColes, El Butcherino: you should be sorted out now!

    Edit: Frostbite and Koudanshi too!
  • -TWH--TWH-
    edited June 2009
    I`m having the same problem: "-TWH-, you do not have permission to access this page." so no "secret" forum for me yet :(
  • Tommy_Tommy_
    edited June 2009
    Hi,
    I just pre-ordered the game... received the confirmation email, but accessing private pirate forum is impossible at the moment :-(
  • BenThrottleBenThrottle
    edited June 2009
    I have the same problem as markotu.
  • bimatteobimatteo
    edited June 2009
    Same problem for me: I recieved confirmation email but no access to private forum
    Thanks in advance :)
  • David EDavid E Telltale Alumni
    edited June 2009
    -TWH-, Tommy_, BenThrottle, bimatteo: You should be good to go now.
This discussion has been closed.