I'm having some issues, too. There were no problems with my install - I didn't have the latest version of DivX and the downloading and installation of that seemed unusually slow, but otherwise nothing odd happened. After clicking on the desktop icon, I get this screen:
And then after clicking the launch button, the launch window closes itself and nothing happens for the longest time. After waiting, a small black box appears with the skull logo as seen above the video preview on the MI game page, and then a black screen takes over my entire monitor. And then nothing. At least, if something happens I haven't waited long enough, but nothing. I have to ctrl+alt+del to get out of it. The second black screen also changes my computer's display settings, so I assumed at first this was the game trying to start up, but there are no other indications from my computer that anything is happening. No loading icon w/ the mouse, and it just doesn't sound like anything is starting up. (Does that make sense?)
My computer is fairly new - I'm running Vista Business on a Vaio I purchased last October. If I am looking up/remembering the correct specs, I have 4GB of memory, 2.4 GHz processor, and more that 50GB of space. I've scanned over the posts and I'm sorry if I missed anything relevant to my problem, but if anyone could offer me any help I'd really appreciate it. The Secret of Monkey Island was the only real computer game in my life growing up, and not until about four years ago did I find out there were three more and I can't tell you how excited I am for this game and how much I want it to work.
Thank you!
I have this same problem too. Basically, you just have to sit there and wait. And wait. And wait some more. It does come up eventually, I swear. Just click the "Launch Game" button and then step outside for a smoke or something. It should be done when you get back. :P
I have this same problem too. Basically, you just have to sit there and wait. And wait. And wait some more. It does come up eventually, I swear. Just click the "Launch Game" button and then step outside for a smoke or something. It should be done when you get back. :P
Thanks - good to know. I'll start this up before I go to work tomorrow and see if it's going by the time I get back.
I have this same problem too. Basically, you just have to sit there and wait. And wait. And wait some more. It does come up eventually, I swear. Just click the "Launch Game" button and then step outside for a smoke or something. It should be done when you get back. :P
I also got it running eventually but man is it friggin slow~! And when the game starts its like a slideshow...now I know why I prefer gaming on a console...pop it in and it works!
After I clicked the install file, it took about 3 minutes before I got any windows... Install went relatively smooth. When I clicked icon to play, I got a bunch of errorundefined pop-ups, a black screen. Waited 5 minutes (I tried starting it 3 times now, all led to computer crashes) ... saw Lucas Arts and Telltale Games logos once, and got to the following menu:
I'm guessing there's supposed to be some text to the left there.. and a cursor. If not a cursor, I couldn't use the up and down keys either.
I'm pretty much raging my butt off right now, but I guess there's nothing I can do.
I am getting this too, and it's sad. I hope it gets fixed. I tried the prefs.prop, and all it did was make the game windowed and off-center and unresizable, so there went that idea.
I am getting this too, and it's sad. I hope it gets fixed. I tried the prefs.prop, and all it did was make the game windowed and off-center and unresizable, so there went that idea.
I also have processor Intel(R) 965 express chipset family. I have attached a link to a thread I found with someone with the same chipset having problems with W & G. The Telltale Team member says our video card isn't supported, but lists some suggestions to improve performance. Please let me know if anyone has any luck. http://www.telltalegames.com/forums/showthread.php?p=146442
I get the text in the menu, but a black screen otherwise. And all pictures where there should be text turn up black, like that recipe. I didn't get much further, though. Too choppy and unplayable. I need to go get a faster computer and a better video card. Oh wells.
Figured if Wallace and Grommit could run fine, this would.
I'm having a similar issue. I've updated the drivers for my video card (nVIDIA GeForce4 Ti 4200) with no change.
The graphics otherwise work great - not slow and choppy at all. It seems that the only parts that are black are what's written on parchment (menus, voodoo recipe, inventory), which still makes it close to impossible to play. Sadness.
I'm hoping that I'm not the only one having this problem - here's the situation:
I downloaded and installed the game last night - it did update some of the components of Directx.
I'm running a Vista (32-bit) laptop.
It's an Alienware M-17, with 4 GB of RAM, and Two NVIDIA video cards in SLI - dont' remember the models, but the hardware I've got should be more than sufficient to play.
After the game was installed, I gave it my credentials and began to play.
I actually played several times last night, enjoying myself until it was time to go to bed.
This morning, I tried to launch the game again.
The game launched, and the "Tales of Monkey Island - Avast!" screen appeared - as the game began switching resolution, it crashed out to the Desktop with the Vista message "Monkey101.exe has caused a problem and was closed."
I tried relaunching the game several times, and got the same result each time.
I tried uninstalling and reinstalling the game, to no apparent effect.
Finally, the game did launch succesfully - once - there appeared to be a slight graphical glitch with the voodoo effect on Guybrushes' hand. This led me to believe that this may be an issue with Directx, but I wasn't sure.
I closed the game, and tried to launch it again, and ended up with the program terminating when the display settings were resetting again.
Another possibility that ocurred to me is that I know that Telltales software does have some DRM built in, and this morning Telltales site appears to be down again.
I thought the software only phoned home once, though? The Sam and Max games ran fine when I tried to run them.
Has anybody else run into this issue, and if so has anybody found a fix, or have a theory about what's causing it?
I'm getting the same problem as the OP; everything works up until the end of the opening credits where Ron Gilberts name fades away - then it crashes and I can get no further.
Lowering graphics was recommended but hasn't helped.
I went to the Intel site but none of their drivers worked. I have a Dell laptop so went to the Dell website and downloaded the latest video driver for my system. This resolved the problem with the blurry menu options and things are working great now. I hope this works for others
"The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer's manufacturer."
Do I need to contact my manufacturer for a new driver? Would that actually fix the problem of the blurred text and no cursor?
My specs are:
Manufacturer: Sony Electronics, Inc.
Model: VAIO Computer
Processor: Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz 1.80 HGz
Memory(RAM): 2038 MB
System type: 32-bit Operating System
"The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer's manufacturer."
Do I need to contact my manufacturer for a new driver? Would that actually fix the problem of the blurred text and no cursor?
My specs are:
Manufacturer: Sony Electronics, Inc.
Model: VAIO Computer
Processor: Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz 1.80 HGz
Memory(RAM): 2038 MB
System type: 32-bit Operating System
After I clicked the install file, it took about 3 minutes before I got any windows... Install went relatively smooth. When I clicked icon to play, I got a bunch of errorundefined pop-ups, a black screen. Waited 5 minutes (I tried starting it 3 times now, all led to computer crashes) ... saw Lucas Arts and Telltale Games logos once, and got to the following menu:
I'm guessing there's supposed to be some text to the left there.. and a cursor. If not a cursor, I couldn't use the up and down keys either.
I'm pretty much raging my butt off right now, but I guess there's nothing I can do.
Looks like most if not all of the Intel 9xx chipset family exhibits issue (e.g. most laptops).
I to do not understand why TOMI is so intensive than other games like CSI, COD, WOW, etc...
All these games you listed have had the same problems and complaints. Try playing COD World at War on a laptop and see what happens. I'm sure all the game developers out there don't have every single type of computer setup to test the game on. There are going to be bugs. They set a standard specification for their game and if you don't meet it it's hit or miss...
It sounds like most of the problems are because people don't have a DirectX 8.1-compliant video card
If you want to play newer games you need to get better equipment. Sorry It's just a fact.
I had problems too but they cleared up after a restart of the game.
All these games you listed have had the same problems and complaints. Try playing COD World at War on a laptop and see what happens. I'm sure all the game developers out there don't have every single type of computer setup to test the game on. There are going to be bugs. They set a standard specification for their game and if you don't meet it it's hit or miss...
It sounds like most of the problems are because people don't have a DirectX 8.1-compliant video card
If you want to play newer games you need to get better equipment. Sorry It's just a fact.
I had problems too but they cleared up after a restart of the game.
ahab
I have a laptop fairly new that has a GMA (Graphics Media Accel) in it and I can run those games on this laptop just fine. Granted I'm not running the latest COD, however, I was able to run the first version. I'm just curiois why this game, which does not seem so graphic intense, can't run on systems with Intel's GMA 95x and 96x chipsets. Not sure about later versions.
I had to move the game to a 64bit system with a much better graphics card (7600) and 4GB of onboard memory... Why?
NOTES: I was able to move the game intensity setting down to 2 and noticed a much better mouse performace on the laptop, however, as soon I I started the first chapter it exited. Also, on the better system, the performace lagged in the begging also (very bad) and I had to lower the intensity to a 3. That system has run games like BF2, so I'm really
Gee, i played Sam&Max Season 1 partly on a GeForce3 and it was working perfectly.
Do you know how outdated a GeForce4 MX is? That's a DirectX7 card.
Here are the sytem requirements for Tales of Monkey Island:
*snip*
System Requirements:
Operating system: Windows XP / Vista
Processor: 2.0 GHz + (3 GHz Pentium 4 or equivalent rec.)
Memory: 512MB (1GB rec.) Sound: DirectX 8.1 sound device
Video: 64MB DirectX 8.1-compliant video card (128MB rec.)
DirectX®: Version 9.0c or better
*snap*
AGP system are still fine for running games like TOMI. Maybe you could upgrade you gfx card? There exist quite some options. The best you can get is a ATI 3850 which still can handle a lot more than such games, sells for something about $100 but you can get also a decent card for half of the price.
Comments
I have this same problem too. Basically, you just have to sit there and wait. And wait. And wait some more. It does come up eventually, I swear. Just click the "Launch Game" button and then step outside for a smoke or something. It should be done when you get back. :P
Thanks - good to know. I'll start this up before I go to work tomorrow and see if it's going by the time I get back.
I also got it running eventually but man is it friggin slow~! And when the game starts its like a slideshow...now I know why I prefer gaming on a console...pop it in and it works!
I am getting this too, and it's sad. I hope it gets fixed. I tried the prefs.prop, and all it did was make the game windowed and off-center and unresizable, so there went that idea.
I'm getting this too
sooooooooo annoying!
Please some one HELP! :eek:
Same problem here!!:mad: *sighs*:(
I really wanna play!
I have processor Intel(R) 965 express chipset family, is thats why it does´nt work??
http://www.intel.com/support/graphics/sb/cs-011910.htm?iid=graphics+845main&
Yes, it ought to be.
That's what I have too, I'm pretty sure.
Hmmm I wonder what to do then?
http://www.telltalegames.com/forums/showthread.php?p=146442
http://www.intel.com/support/graphics/detect.htm
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProductID=2800&DwnldID=17407&strOSs=All&OSFullName=All%20Operating%20Systems&lang=eng
Thanks for the tip DK
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProductID=2800&DwnldID=17353&strOSs=All&OSFullName=All%20Operating%20Systems&lang=eng
I'm having a similar issue. I've updated the drivers for my video card (nVIDIA GeForce4 Ti 4200) with no change.
The graphics otherwise work great - not slow and choppy at all. It seems that the only parts that are black are what's written on parchment (menus, voodoo recipe, inventory), which still makes it close to impossible to play. Sadness.
I downloaded and installed the game last night - it did update some of the components of Directx.
I'm running a Vista (32-bit) laptop.
It's an Alienware M-17, with 4 GB of RAM, and Two NVIDIA video cards in SLI - dont' remember the models, but the hardware I've got should be more than sufficient to play.
After the game was installed, I gave it my credentials and began to play.
I actually played several times last night, enjoying myself until it was time to go to bed.
This morning, I tried to launch the game again.
The game launched, and the "Tales of Monkey Island - Avast!" screen appeared - as the game began switching resolution, it crashed out to the Desktop with the Vista message "Monkey101.exe has caused a problem and was closed."
I tried relaunching the game several times, and got the same result each time.
I tried uninstalling and reinstalling the game, to no apparent effect.
Finally, the game did launch succesfully - once - there appeared to be a slight graphical glitch with the voodoo effect on Guybrushes' hand. This led me to believe that this may be an issue with Directx, but I wasn't sure.
I closed the game, and tried to launch it again, and ended up with the program terminating when the display settings were resetting again.
Another possibility that ocurred to me is that I know that Telltales software does have some DRM built in, and this morning Telltales site appears to be down again.
I thought the software only phoned home once, though? The Sam and Max games ran fine when I tried to run them.
Has anybody else run into this issue, and if so has anybody found a fix, or have a theory about what's causing it?
Thanks for any help you can provide.
Looks like most if not all of the Intel 9xx chipset family exhibits issue (e.g. most laptops). I have 945GM and downloaded latest driver for windows 7 RC at http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2301&OSFullName=Windows+7+RC1%2C+32-bit*&lang=eng&strOSs=202&submit=Go%21 however, there are like 15 different win7 download drivers... :eek:
I to do not understand why TOMI is so intensive than other games like CSI, COD, WOW, etc...
My related thread http://www.telltalegames.com/forums/showthread.php?t=9666&highlight=jakefreemon
Lowering graphics was recommended but hasn't helped.
"The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer's manufacturer."
My specs are:
Manufacturer: Sony Electronics, Inc.
Model: VAIO Computer
Processor: Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz 1.80 HGz
Memory(RAM): 2038 MB
System type: 32-bit Operating System
Since you have a Sony
http://esupport.sony.com/perl/select-system.pl?DIRECTOR=DRIVER&PRODTYPE=1,24,26,66,9,70,5,72&template_id=1®ion_id=1
Go there and find the latest video drivers for you model
You should be downloading drivers from here: http://support.vaio.sony.co.uk/downloads/updates/updates.asp
XuGator resolved this issue for me. Try this.
http://www.telltalegames.com/forums/showthread.php?p=152920#post152920
I did so, and it seems to work!!!:) All text appears and it goes faster than before!:D
Graphics: 64MB DirectX 8.1 compliant video card (128MB rec.)
Your video card isn't DirectX 8.1 compliant but only DirectX 7.0 compliant as you can see from here.
Though as it seems even DirectX 8.1 compliant cards like GeForce4 Ti 4200/4400/4600 have this issue...
All these games you listed have had the same problems and complaints. Try playing COD World at War on a laptop and see what happens. I'm sure all the game developers out there don't have every single type of computer setup to test the game on. There are going to be bugs. They set a standard specification for their game and if you don't meet it it's hit or miss...
It sounds like most of the problems are because people don't have a DirectX 8.1-compliant video card
If you want to play newer games you need to get better equipment. Sorry It's just a fact.
I had problems too but they cleared up after a restart of the game.
ahab
Thise site has drivers for my model: VGN-FZ140E at least, but none of them are allowing the game to run properly, so no luck there.
This site doesn't even have my model.
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFZ140E&upd_id=3433&os_id=28
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFZ140E&upd_id=3895&os_id=28
Are you using XP or Vista ?
Can anyone help please?
I'm dying here!!!
I have a laptop fairly new that has a GMA (Graphics Media Accel) in it and I can run those games on this laptop just fine. Granted I'm not running the latest COD, however, I was able to run the first version.
I had to move the game to a 64bit system with a much better graphics card (7600) and 4GB of onboard memory... Why?
NOTES: I was able to move the game intensity setting down to 2 and noticed a much better mouse performace on the laptop, however, as soon I I started the first chapter it exited. Also, on the better system, the performace lagged in the begging also (very bad) and I had to lower the intensity to a 3. That system has run games like BF2, so I'm really
SAME HERE!
I'm using a Toshiba with Vista - I've downloaded all the drivers I can find on the Toshiba and the Intel download isn't working
SO CROSS! Any other ideas anyone???
Do you know how outdated a GeForce4 MX is? That's a DirectX7 card.
Here are the sytem requirements for Tales of Monkey Island:
*snip*
System Requirements:
Operating system: Windows XP / Vista
Processor: 2.0 GHz + (3 GHz Pentium 4 or equivalent rec.)
Memory: 512MB (1GB rec.) Sound: DirectX 8.1 sound device
Video: 64MB DirectX 8.1-compliant video card (128MB rec.)
DirectX®: Version 9.0c or better
*snap*
AGP system are still fine for running games like TOMI. Maybe you could upgrade you gfx card? There exist quite some options. The best you can get is a ATI 3850 which still can handle a lot more than such games, sells for something about $100 but you can get also a decent card for half of the price.