One problem.....

So I've got this problem with the season pass of TFTBL, and borderlands the pre sequel. I've linked up my shift account with the two, received the skins and weapons, and started wearing/using them. A week later, all of the skins and weapons had disappeared...... It's most defiantly shift's fault, but I was wondering, if any of you people know anything about this, then the help would be appreciated please, and thank you in advance :).

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