Error 101.exe

edited October 2013 in Game Support

I know everybody complaining about it and I should just keep trying fixs but I'm no good with computers and I've tried quite a lot of fixes already but they didn't work so can someone explain it in simple terms to me? please (I bought the game on steam)

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Comments

  • DjNDBDjNDB Moderator

    Which game do you have problems with?

  • The Walking Dead

    DjNDB posted: »

    Which game do you have problems with?

  • DjNDBDjNDB Moderator

    Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" to your next reply in this thread.

    Superhanik posted: »

    The Walking Dead

  • It took me took a site with loads of pop ups and the one I was going to try and download my computer warned me about (it said the file had malicious intent) why?

    DjNDB posted: »

    Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" to your next reply in this thread.

  • DjNDBDjNDB Moderator

    I am sorry for the confusion. My regular web space is in maintenance and i posted the alternative links yesterday, not noticing that they are so heavily ad supported, that it is confusing were the real download is.
    I have updated the description with new Backup download links that are less confusing.

    Superhanik posted: »

    It took me took a site with loads of pop ups and the one I was going to try and download my computer warned me about (it said the file had malicious intent) why?

  • DjNDB posted: »

    I am sorry for the confusion. My regular web space is in maintenance and i posted the alternative links yesterday, not noticing that they are

  • DjNDBDjNDB Moderator

    Thanks. I can't see any crash event in there, or anything unusual.
    What exactly is the problem you have with the game?
    What happened leading up to the problem?
    Do you get any error message? If so please post it.

    Superhanik posted: »

    http://www.sendspace.com/file/9vpf1d thats the link

  • When I open it via Steam it says "The Walking Dead - Steam. Preparing to launch The Walking Dead...".
    Then it launches.
    Then the screen goes black like it's going to start loading.
    Then it closes and a message called WalkingDead101.exe saying "Windows is checking for a solution to the problem...".
    After a message called WalkingDead101.exe comes up saying "WalkingDead1101.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".

    DjNDB posted: »

    Thanks. I can't see any crash event in there, or anything unusual. What exactly is the problem you have with the game? What happened leading up to the problem? Do you get any error message? If so please post it.

  • DjNDBDjNDB Moderator

    That should have showed up in the crash events in the support tool but weirdly it didn't.

    I suggest you check for crash details manually:

    Please check if the game crash creates an entry in the
    event viewer in the "Windows Logs/Application" section.
    If so, right click the entry, select "copy the details as text", and paste them in a new reply.

    Superhanik posted: »

    When I open it via Steam it says "The Walking Dead - Steam. Preparing to launch The Walking Dead...". Then it launches. Then the screen goes

  • It says Event 1000 Application Error, then under that it gives me two options.
    Under General:
    Faulting application name: WalkingDead101.exe, version: 2013.4.4.20609, time stamp: 0x515df55b
    Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c
    Exception code: 0xc0000374
    Fault offset: 0x000c3873
    Faulting process id: 0x14f8
    Faulting application start time: 0x01cecdb45d79b486
    Faulting application path: C:\Program Files\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 9f023827-39a7-11e3-8408-00137297f59e

    Log Name: Application
    Source: Application Error
    Logged: 20/10/2013 17:49:45
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Hanik-PC
    OpCode:
    More Information: Event Log Online Help

    Under Details - Friendly View:

    • System

      • Provider

      [ Name] Application Error

      • EventID 1000

      [ Qualifiers] 0

      Level 2

      Task 100

      Keywords 0x80000000000000

      • TimeCreated

      [ SystemTime] 2013-10-20T16:49:45.000000000Z

      EventRecordID 16102084

      Channel Application

      Computer Hanik-PC

      Security

    • EventData

      WalkingDead101.exe
      2013.4.4.20609
      515df55b
      ntdll.dll
      6.1.7601.18247
      521ea91c
      c0000374
      000c3873
      14f8
      01cecdb45d79b486
      C:\Program Files\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe
      C:\Windows\SYSTEM32\ntdll.dll
      9f023827-39a7-11e3-8408-00137297f59e

    Under Details - XML View:



    • 1000
      2
      100
      0x80000000000000

      16102084
      Application
      Hanik-PC


    • WalkingDead101.exe
      2013.4.4.20609
      515df55b
      ntdll.dll
      6.1.7601.18247
      521ea91c
      c0000374
      000c3873
      14f8
      01cecdb45d79b486
      C:\Program Files\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe
      C:\Windows\SYSTEM32\ntdll.dll
      9f023827-39a7-11e3-8408-00137297f59e

    DjNDB posted: »

    That should have showed up in the crash events in the support tool but weirdly it didn't. I suggest you check for crash details manually:

  • DjNDBDjNDB Moderator

    Awesome. That's solvable.

    Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
    Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
    Afterwards try if the game works.

    Superhanik posted: »

    It says Event 1000 Application Error, then under that it gives me two options. Under General: Faulting application name: WalkingDead101.exe,

  • How do I get onto the place where I change everything, because I don't know how.

    DjNDB posted: »

    Awesome. That's solvable. Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compati

  • DjNDBDjNDB Moderator

    You just right click on the Steam icon and select "properties". Then select the tab named "Compatibility". Look for the option that says "Run this program in compatibility mode for" at the top, and remove the checkmark by clicking on it, if there is one. Then click "Ok" to close that window.

    Superhanik posted: »

    How do I get onto the place where I change everything, because I don't know how.

  • oh ok also should the version of windows under the box be windows 7?

    DjNDB posted: »

    You just right click on the Steam icon and select "properties". Then select the tab named "Compatibility". Look for the option that says "Run

  • DjNDBDjNDB Moderator

    It doesn't matter what's under the box, as long as it is unchecked.

    Superhanik posted: »

    oh ok also should the version of windows under the box be windows 7?

  • Ok thanks for trying, but it still didn't work.

    DjNDB posted: »

    It doesn't matter what's under the box, as long as it is unchecked.

  • DjNDBDjNDB Moderator

    I haven't given up yet. To make this easier please download and run this file.
    It will create a file named "compatibility.txt" right next to itself, containing all compatibility mode settings that are currently set for executables.
    Open the "compatibility.txt" by double clicking it, and copy its contents into a reply.

    Hopyfully it will show the problem in a more reliable way.

    Superhanik posted: »

    Ok thanks for trying, but it still didn't work.

  • I'm not sure if this is the right folder (probably is though)

    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
    B:\Program Files\Ubisoft\THE SETTLERS - Rise of an Empire\Play Settlers 6.exe REG_SZ ELEVATECREATEPROCESS

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
    B:\SteamLibrary\steamapps\common\The Walking Dead\WalkingDead101.exe REG_SZ FaultTolerantHeap
    C:\Program Files\InstallShield Installation Information{D3F80A98-05AB-4D8C-9272-766CCFA6A48D}\setup.exe REG_SZ VISTARTM
    C:\Program Files\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe REG_SZ FaultTolerantHeap

    DjNDB posted: »

    I haven't given up yet. To make this easier please download and run this file. It will create a file named "compatibility.txt" right next to

  • DjNDBDjNDB Moderator

    While there are entries for The Walking Dead, they are probably not what causes the crash, but rather a result of the game crashing.

    Let's look at something else:

    Please open the Steam client. In the menu select "help/system information".
    Right click on the information it shows and select "select all".
    Right click again and select "copy".
    Finally paste the results into a reply message in this thread by pressing CTRL-V.
    It contains a section "Installed software", which might have sensitive entries, so feel free to redact them.

    Superhanik posted: »

    I'm not sure if this is the right folder (probably is though) HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags

  • edited October 2013

    Operating System Version:
    Windows Vista (32 bit)

    DjNDB posted: »

    While there are entries for The Walking Dead, they are probably not what causes the crash, but rather a result of the game crashing. Let's

  • DjNDBDjNDB Moderator
    edited October 2013

    Sorry, I messed up and edited your post above instead of replying :-/ Now I can't undo that...
    I got the relevant information though.

    Operating System Version:
    Windows Vista (32 bit)

    Steam is clearly running in Vista compatibility mode, which is known to cause this crash. I don't know why it wasn't listed above though.

    Please do the same as you did for the steam icon, but on the Steam.exe in
    C:\Program Files\Steam\

    Superhanik posted: »

    Operating System Version: Windows Vista (32 bit)

  • when I go on the properties I can't find where to change the version

    DjNDB posted: »

    Sorry, I messed up and edited your post above instead of replying :-/ Now I can't undo that... I got the relevant information though. O

  • DjNDBDjNDB Moderator

    It should be the same as I described for the steam icon. Please describe the problem in more detail.

    Superhanik posted: »

    when I go on the properties I can't find where to change the version

  • edited October 2013

    Wait actually I've found it :D Thank you so much :D Your a legend :D

    DjNDB posted: »

    It should be the same as I described for the steam icon. Please describe the problem in more detail.

  • DjNDBDjNDB Moderator
    edited October 2013

    I think we have explored all easy options. The problem is that for some reason your Steam starts in compatibility mode, although I can't find where that is stored.
    This should be fixable by uninstalling steam, and reinstalling it to a different folder.
    First exit steam.
    If you have many games you don't want to download again, move the "SteamApps" folder from "C:\Program Files\Steam\" to your desktop.
    Then uninstall steam.
    While reinstalling, when it proposes to install to "C:\Program Files\Steam\" click on the button and change it to something like "C:\Program Files\Steam2\".
    After the installation move the "SteamApps" folder to "C:\Program Files\Steam2\". You might have to verify the game cache files for each game you had installed.

    Superhanik posted: »

    Wait actually I've found it Thank you so much Your a legend

  • Wait actually I've found it :D Thank you so much :D Your a legend :D

    DjNDB posted: »

    I think we have explored all easy options. The problem is that for some reason your Steam starts in compatibility mode, although I can't find

  • DjNDBDjNDB Moderator

    Awesome.

    Superhanik posted: »

    Wait actually I've found it Thank you so much Your a legend

  • I have the same problem now too. I just got the game an it says 'WalkingDead101.exe.' I got it on Steam, and I need help fixing it.

  • DjNDBDjNDB Moderator

    Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" to your next reply in this thread.

    Zan4000 posted: »

    I have the same problem now too. I just got the game an it says 'WalkingDead101.exe.' I got it on Steam, and I need help fixing it.

  • Okay, I think this is it:

    http://www.sendspace.com/file/8er2jt

    DjNDB posted: »

    Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" to your next reply in this thread.

  • DjNDBDjNDB Moderator

    Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
    Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
    Afterwards try if the game works.

    Zan4000 posted: »

    Okay, I think this is it: http://www.sendspace.com/file/8er2jt

  • I already unchecked the compatibility. I always do that with every Steam game because that's what does it in for me. The game still won't load.

    DjNDB posted: »

    Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings. Someti

  • DjNDBDjNDB Moderator

    According to the error code compatibility mode seems to be enabled though for steam or the games .exe. Please double check and if you made absolutely sure, that the method mentioned above didn't work to disable it, you can try disabling it in the registry.

    Zan4000 posted: »

    I already unchecked the compatibility. I always do that with every Steam game because that's what does it in for me. The game still won't load.

  • I checked the compatibility and it's the box is still unchecked for 'Run this program in compatibility mode for:' I also went to that link you put and followed that guys directions with the regedit thing all the way through and deleted the entry it lead me to. But it's still not working. Did I do something wrong?

    DjNDB posted: »

    According to the error code compatibility mode seems to be enabled though for steam or the games .exe. Please double check and if you made abs

  • DjNDBDjNDB Moderator

    If it's all disabled, but still doesn't work, a Windows reboot might help.

    Zan4000 posted: »

    I checked the compatibility and it's the box is still unchecked for 'Run this program in compatibility mode for:' I also went to that link you

  • This is probably going to make me sound like a moron, but how do I do that?

    DjNDB posted: »

    If it's all disabled, but still doesn't work, a Windows reboot might help.

  • DjNDBDjNDB Moderator

    By selecting restart from the start menu, as described here.

    Zan4000 posted: »

    This is probably going to make me sound like a moron, but how do I do that?

  • Oh... I thought you meant something else since you said reboot. Sorry. I'll do that now.

    DjNDB posted: »

    By selecting restart from the start menu, as described here.

  • I can't believe it... IT ACTUALLY WORKS! Thanks man, this helped a lot! Now I'm afraid I gotta go. I got some walkers to kill, and a Clementine to save from a treehouse!

    Zan4000 posted: »

    Oh... I thought you meant something else since you said reboot. Sorry. I'll do that now.

  • Hello my walking dead isn't working and every solution here is not working I got it on steam as a gift from a friend on the Halloween sale

This discussion has been closed.