TWD: Unofficial workaround for instant "connection lost" issues
DjNDB
Moderator
For those of you with the instant "Connection lost" error message after pressing "GET" i might have a simple workaround.
1. First, as usual, make a backup copy of:
Win7/Vista: %userprofile%\Documents\Telltale Games\The Walking Dead\
XP: %userprofile%\My Documents\Telltale Games\The Walking Dead\
(International users: Exchange "My Documents" for the translation into your language from here on)
Mac: ~/Library/Application Support/Telltale Games/TheWalkingDead/
2. Download and unzip the attached Empty_PatchFS.zip
3. Copy the contained WalkingDead101PatchFs.json and WalkingDead101PatchFs.updated.json into:
Win7/Vista: %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Meta
XP: %userprofile%\My Documents\Telltale Games\The Walking Dead\SyncFs\Meta
Mac: ~/Library/Application Support/Telltale Games/TheWalkingDead/SyncFs/Meta
and overwrite the files if they exist.
On Mac you have to write protect both files. On windows they already are.
4. Start the game and download episodes
5. Close the game
6. Delete WalkingDead101PatchFs.json and WalkingDead101PatchFs.updated.json from the Meta folder
7. Start the game and make sure the game still works as intended
Technical background:
This workaround temporarily disables the latest patches of the game, which broke the download for some people. That's why you have to undo it in the later steps, so you get updates again.
1. First, as usual, make a backup copy of:
Win7/Vista: %userprofile%\Documents\Telltale Games\The Walking Dead\
XP: %userprofile%\My Documents\Telltale Games\The Walking Dead\
(International users: Exchange "My Documents" for the translation into your language from here on)
Mac: ~/Library/Application Support/Telltale Games/TheWalkingDead/
2. Download and unzip the attached Empty_PatchFS.zip
3. Copy the contained WalkingDead101PatchFs.json and WalkingDead101PatchFs.updated.json into:
Win7/Vista: %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Meta
XP: %userprofile%\My Documents\Telltale Games\The Walking Dead\SyncFs\Meta
Mac: ~/Library/Application Support/Telltale Games/TheWalkingDead/SyncFs/Meta
and overwrite the files if they exist.
On Mac you have to write protect both files. On windows they already are.
4. Start the game and download episodes
5. Close the game
6. Delete WalkingDead101PatchFs.json and WalkingDead101PatchFs.updated.json from the Meta folder
7. Start the game and make sure the game still works as intended
Technical background:
This workaround temporarily disables the latest patches of the game, which broke the download for some people. That's why you have to undo it in the later steps, so you get updates again.
This discussion has been closed.
Comments
This appears to be working so far. 10% with no issues yet. You'll be my hero if it works.
Yep, this worked. Downloaded the episode no problem. I got another License error when I first started the game but I just closed it out and went back in. Everything seems to be in order. I was able to get in and play a few minutes with no issues at all. You sir are awesome. Now excuse me whilst I o play!
Hey Telltale, maybe you should offer this guy a job. While you were ignoring everybody and twiddling your thumbs, he came up with a simple, effective solution to the problem.
DjNDB , you are my hero too!
It worked for me, as well! I got the message that I couldn't connect, applied this patch, and it worked like a charm. TellTale--I agree with the above poster--you should be paying this guy!
That's unusual. But you downloaded the game from the store here?
Do you have episode 2 or 3 installed and working?
Also, which operating system are you running?
ive played 2 and 3...
let me try to explain a bit more.
i opened ttg folder, and i couldnt find any data refering to eps 2 and 3... but when i run the game, my saves are ok.
i dont know if that info helps anything but...
thx anyway
THANK YOU!! IT FINALLY WORKS!!
It's unbelievable that the solution has arrived from someone who does not work for Telltale Game Support.
Anyway, thank you sir!, good job!
For the person who is having the freezing issue, be sure to wait it out a bit. I thought mine was freezing a while back too but it works after about 15 seconds. Maybe the game connecting to the server or something.
The other episodes I downloaded would sometimes have connection errors too, but every time I clicked "get" afterwards it would start where it left off and then always continue upward- not fall back down.
I was so excited because I thought it was going to work
Also- a HUGE thank you for all of your efforts!
I hate to give up now because I love this game so much, but I can't get any satisfaction at all! HHHHEEEEELLLLPPPPPPPPPPPPP!
I just noticed that the path is different on Windows XP, and it even depends on the language of the operating system. Please check the updated instructions above.
If that doesn't help check what i write below this.
Please make sure that you are actually in the folder the game uses.
You can tell by the date of the prefs.prop in the folder. If you start the game, it should change to the current date + time.
GRRRRRRRRRRR!
I hope Telltale does its job and helps the rest out.
If you followed the instructions exactly, i don't know why it would not work.
It doesn't make the downloads more stable. It only helps from the connection instantly failing.
One more thing you can try is deleting the Temp files from:
%userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Temp
before you start the download with this workaround.
If that also fails, you can still try the alternative download options.
It's working !
Hundred thanks man !
This is what TTG says:
Shame on you Telltale! None of the above did change a bit. With the solution from DjNDB ist worked with the first click. I really don't know WHO is the developer here!
DjNDB - you did (again) a great job. I am wondering however how your fix really works and why the download doesn't start without it....
Worked for me too. I did however struggle a bit with the download, and it stopped at about 20% a couple of times, before it suddenly jumped up to the 60%-70% where it stopped again a couple of times before completing the installation. (Then again, internet is not always the best down in Ecuador, so that might be the reason for it stopping a few times.) So those who get the connection error during the download, keep going, it'll get there.
Started ep4 now, and it seems to have done the trick.
Thanks again.
I added some background info about it in the first post.
The instant "connection lost" issue came up with one of the latest patches. This workaround simply disables the patches for as long as you download the episodes.
As far as i have heard it's not affecting everyone, and it sometimes works with multiple tries, so it might be a bit difficult to find out why exactly it happens in the actual source code.
Without patches the downloader is not perfect either, as you may know from the previous issues, losing the connection at xx %, but in this case it seems to work better with the earlier download code.
This also implies that they did change something on the download code, probably in order to fix some of the earlier issues.
I believe there will be an official patch at some point, but i figured out this workaround so you guys can play as early as possible.
Klasse! Du bist mein Held!
I'm truly not trying to be patronizing but you are incredibly awesome and Telltale should hire you. Thanks mate it worked perfectly.
But I can't be angry with you for this turn of events, Its Telltale who seem to have dropped the ball here.
I appreciate your generosity and willingness to share a possible solution!
Keep up the good work.
Wow! THIS is what I call a real explanation (and what I would have expected from Telltale). Thank you very much and keep up the good work. It is great to know that there is someone who takes the problems here seriously. You really ARE a hero for TWD players and a saviour, too
Really wish Telltale would address this issue, as something like it crops up on every episode release.
But still a shame, that users habe to help themselves. Everybody pais money for this....