Just bought BTTF Game for $19.95..WOOOHOO

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Comments

  • edited December 2010
    Masta23 wrote: »
    I am a long term customer and I don't feel like that.
    The way I see it, I get BTTF for $15 because of the free puzzle agent.
    For the third time: People who pay $20 as opposed to $25 also get Puzzle Agent
  • edited December 2010
    ^
    So some people got it for 5 dollars less so what?
    The same thing happens all the time. A game doesn't sell wel in a gamestore they lower the price.
    The hit break-even, they lower the price.
  • edited December 2010
    Dashing, your statement makes it sound like you are speaking for everybody who paid $24.95. Some people really don't care that the Facebook game people are getting a slightly better deal (Puzzle Agent included), because they're happy enough with the deal they themselves got. I think that's the point people are trying to make to counter the opinions like your own.
  • edited December 2010
    Origami wrote: »
    ^
    So some people got it for 5 dollars less so what?
    Nmegq.png

    This is what. This is how Telltale used to handle matters of $5.
    jp-30 wrote: »
    Dashing, your statement makes it sound like you are speaking for everybody who paid $24.95.
    I don't presume to speak for anybody but myself and those I've seen to agree with me. Also, I don't like that this is, what, the second or third time I have had to try to clarify the same singular statement that itself felt pretty damn self-sufficient.
    Some people really don't care that the Facebook game people are getting a slightly better deal (Puzzle Agent included), because they're happy enough with the deal they themselves got. I think that's the point people are trying to make to counter the opinions like your own.
    And some people are saying they don't mind "because they got Puzzle Agent", which on its own does not make logical sense.
  • edited December 2010
    jp-30 wrote: »
    Dashing, your statement makes it sound like you are speaking for everybody who paid $24.95.

    i was gonna say somethin but then i went back and read
    Myself and some other members of the community

    Just because some folk may not care, that doesn't mean it's not a legitimate concern for all folk.

    Also, origami, it may seem a bit strange, but for some folks like me 5 bucks is a fair. I could buy 2, maybe even 3 meals worth of food with that. And like I said earlier, sales aren't that big of a deal. It's great for those who didn't catch the game the first time around or didn't feel the game was worth the full price. Discounting a game before it's even released, whilst previously charging full price, is just plain absurd. It has nothing to do with supporting the company by paying full price. Telltale put forward this discount by their own means.

    And again, I wouldn't even bring it up if it weren't for the fact that this isn't the first time something like this has happened.
  • edited December 2010
    Tope, I was referring to this statement;
    ...it's simply a made-up quotation meant to convey the basic message that long-term customers feel like they are getting due to Telltale's recent actions by Telltale...
    And some people are saying they don't mind "because they got Puzzle Agent", which on its own does not make logical sense.

    Dashing, it makes sense if people are happy to have paid $24.94 for BTTF & Puzzle Agent.

    You're reading into their statements that they think the Facebook people aren't getting Puzzle Agent. I don't think this is the case.

    Regarding the screenshot and Emily's post. If you want your $5 refunded (or to cancel your current order so you can re-buy at the Facebook promo price), have you actually tried emailing support with the request?
  • edited December 2010
    Origami wrote: »
    ^
    So some people got it for 5 dollars less so what?
    The same thing happens all the time. A game doesn't sell wel in a gamestore they lower the price.
    The hit break-even, they lower the price.

    The thing is though, they lower the price AFTER release. I think most people feel gypped because it's been done during the pre-order phase.
  • edited December 2010
    The guy in the original post never even requested for a refund. It was offered to him.
  • edited December 2010
    Tbh i dont mind the 5bucks, it more the way Telltale does business, its like they are saying, dont order our games until the absolute last moment, Most companies like having people order as soon as possible because they have a better idea what to expect sales wise.

    It just seems like a self defeating way to do business. Usally you reward those who buy earliest. not those that buy at the very last moment, very wierd business pratice i must say.
  • edited December 2010
    Another way to look at it is that Telltale are rewarding people on Facebook for playing their bejewelled type game, because playing it is virally marketing the BTTF Season to their facebook friends.
    Giant Tope wrote: »
    The guy in the original post never even requested for a refund. It was offered to him.

    Then again, the guy in the first blog post never said "Telltale, you suck". If he had, maybe Emily would have been put off being so kind.
  • edited December 2010
    RMJ1984 wrote: »
    It just seems like a self defeating way to do business. Usally you reward those who buy earliest. not those that buy at the very last moment, very wierd business pratice i must say.

    See, that is a good observation. ToMI's preorder deal was the best at that.

    Call me a cheapskate, but if I'm asked to pay for a game months before its release date, I expect some bonuses and its benefactions. If there is none, well, there is no reason for me to rush. Instead, I can just wait; wait until you eventually drop the price and make preorderers unhappy with their purchase.
  • edited December 2010
    If there is none, well, there is no reason for me to rush. Instead, I can just wait; wait until you eventually drop the price and make preorderers unhappy with their purchase.

    The good feeling that comes with being an early adopter. ^^
    Also, the free Puzzle Agent only comes with pre-orders and so is the 1 dollar donation to MJ Fox Foundation.
  • edited December 2010
    Origami wrote: »
    The good feeling that comes with being an early adopter. ^^
    Also, the free Puzzle Agent only comes with pre-orders and so is the 1 dollar donation to MJ Fox Foundation.

    See, I don't really care about Puzzle Agent. However, I wish I could preorder for the donation to the MJ Fox Foundation. Unfortunately, they don't have preorders for the PS3 version which is very likely what I'm gonna be playing the game on.
  • edited December 2010
    See, I don't really care about Puzzle Agent. However, I wish I could preorder for the donation to the MJ Fox Foundation

    You don't care means you don't pre-order.
    But people that do pre-order can't complain that there aren't any benefits to it.
  • edited December 2010
    Origami wrote: »
    But people that do pre-order can't complain that there aren't any benefits to it.

    We aren't. We are complaining that the benefits for preordered a month ago are worse then preordering now a month later... Which is ass backwards.

    It doesn't make sense from a business perspective for several reasons and it certainly ticks people off. Some more then others. But then we all have different standards and different financial situations.

    $5 might not be a lot to you, but keep in mind there are people out there with much smaller budgets then you have, and Christmas time only makes that budgets tighter. It's not that the games aren't worth the extra $5 (But really we are talking about preorders here... We don't actually know they are, we are gambling they are... Telltales reputation makes it a safe bet but even so you can't say the game is gold before you've played it), for all we know the game it worth $50. But you should keep in mind pointing out such to those complaining also sounds like your saying those of them on tight budgets don't deserve the game and if they want it so bad they should forgo eating for a day or two to earn it. $5 US is a lot of money in some places.
    That sounds a little extreme but keep it mind.

    It's also a slap in the face to come up to someone upset about it and say you paid full price for it to and are happy about it... Well that's great. I'm happy you're happy. That said your ability to empathise with our disappointment is apparently drastically lacking. Why not spend that effort your using to tell them to pipe down and stop complaining to try and understand their perspective instead? It might make you a more compassionate person.

    I should point out it's not my intention to criticise anyone posting here specifically but rather this kind of response in internet forums in general. There is a stigma for people socialising online in forums to compete and argue about things they don't really care about. You'll find more pleasant internet communities where the members don't do that. One someone feels they've been let down you aren't obligated to chime in and say:
    "Well I don't feel that way. So suck it up and shut it."
    It's rude an unnecessary.

    Now the flip side of the coin is some people might perceive these complaint as personal attacks against telltale or the community (in the case of trolling it might well be) and thus feel obligated to come to their defence. This is fine, but be mindful how you go about it. A lot of us feel we have legitimate grievances and aren't just looking for ammo to attack them with. Some people are even complaining because they are concerned about the companies image and want to help protect it themselves by making the company aware of the issues. Charging to their defence and blindly shooting down such people isn't exactly productive.
  • edited December 2010
    There are benefits to having ordered a month ago, though - that is to be able to take part in the private chats, enter exclusive contests, and find out information before anyone else. For many that is worth the $5 more that was paid.

    The rest of your post is great though.
  • edited December 2010
    jp-30 wrote: »
    There are benefits to having ordered a month ago, though - that is to be able to take part in the private chats, enter exclusive contests, and find out information before anyone else. For many that is worth the $5 more that was paid.

    Don't forget the exclusive deals, those certainly made it worth it. For example, what about that $25 off-shipping? Unless they repeat it, which I doubt, it certainly made those extra $5 worth it for the ones who used it (sure we have free shipping with the holidays, but that doesn't apply to everything like the $25 off did).

    ...Although I did get BTTF for $15 the same week as that deal and I honestly have no idea why or how.
  • edited December 2010
    There are benefits to having ordered a month ago, though - that is to be able to take part in the private chats, enter exclusive contests, and find out information before anyone else. For many that is worth the $5 more that was paid.

    The rest of your post is great though.

    You realize that almost everywhere else they're still selling it at 25 dollars. I actually just received a mail telling me to buy it for that price ..
  • edited December 2010
    I'm talking about the advantage to pre-ordering early.
  • edited December 2010
    Astrobia wrote: »
    We aren't. We are complaining that the benefits for preordered a month ago are worse then preordering now a month later...

    It doesn't make sense from a business perspective for several reasons and it certainly ticks people off. Some more then others. But then we all have different standards and different financial situations....

    It's also a slap in the face to come up to someone upset about it and say you paid full price for it to and are happy about it... Well that's great. I'm happy you're happy. That said your ability to empathise with our disappointment is apparently drastically lacking. Why not spend that effort your using to tell them to pipe down and stop complaining to try and understand their perspective instead? It might make you a more compassionate person.

    I should point out it's not my intention to criticise anyone posting here specifically but rather this kind of response in internet forums in general. There is a stigma for people socialising online in forums to compete and argue about things they don't really care about. You'll find more pleasant internet communities where the members don't do that. One someone feels they've been let down you aren't obligated to chime in and say:
    "Well I don't feel that way. So suck it up and shut it."
    It's rude an unnecessary.

    ^^ This ^^

    Well said Astrobia!
  • edited December 2010
    Astrobia, I disagree that it makes us less compassionate to state that we don't have an issue with some, for a short time, getting a better deal. (i understand it more when, like this week, EA released a new game, monopoly I think, for the iPhone on the 14th and then on the 16th included it in a sale of all there games being reduced to $.99 down from the $6.99 it was; thats a massive discount)

    More often than not the Internet is filled with the vocal minority complaining about this & that and we are adding our voice to say that actually we don't feel hard done by and that TTG shouldn't take a few complaining as speaking for the rest of us.

    Both of us should be free to state our opinion as both are valid, we just shouldnt argue about it for pages and pages as we won't change the others point of view.
  • edited December 2010
    tarasis wrote: »
    (i understand it more when, like this week, EA released a new game, monopoly I think, for the iPhone on the 14th and then on the 16th included it in a sale of all there games being reduced to $.99 down from the $6.99 it was; thats a massive discount)

    ...percentages don't mean shit. 5 dollars is 5 dollars.
  • edited December 2010
    Who mentioned percentages? That's $6 right there. :p
  • edited December 2010
    When ever I buy anything - pre-order or otherwise I do so with the understanding the price could change at any time in either direction. Sure it sucks if you miss out on a deal by a day or two, but it happens. Prices go up and down like a yo-yo for some pre-orders, particularly places that don't give credit on existing pre-orders.

    If I had paid full listed price for this and missed out on the $15 deal I got it for, would I be annoyed? No. I am really looking forward to this game and to be blunt $24.95 for 5 episodes is more than fair to me.

    If TT wanted to drop the price to $5 for a few hours, a day or more, it wouldn't bother me in the slightest. I have what I want for a great price (and yes I consider full price to be a good price too). I myself have been caught out by ordering an item and having it drop in price the day after many a time. It happens, It's life.
  • edited December 2010
    I stopped pre-ordering Telltale games. I'm still waiting (for years!!) to get my Monkey Island and Sam&MaxSeason2 DVD's. The status page still says 'Your order is being processed and will ship soon. Please check back later for shipping info.". I already contacted them a few times and never got an answer. For BTTF, I'll just play the first episode and then, if it's any good, wait until I can buy the whole season for less than 10$ (which is usually quite fast).
  • edited December 2010
    I'm going to stop pre-ordering their games as well. This whole thing feels like a slap in the face
  • edited December 2010
    I pre-ordered it just a 2 days before finding out that there is a way to get it for 19,95$.
    Do I feel betrayed? No, prices change I think it is worth 25$ or even more and I don't have a facebook account and I am not planning to change that.
    I will still pre-order at the Telltale games store, I am looking at you Jurassic Park.
  • edited December 2010
    ^
    And that's how it should be.
    Appreciate your purchase and accept that prices change.
    *claps*
  • edited December 2010
    Origami wrote: »
    ^
    And that's how it should be.
    Appreciate your purchase and accept that prices change.
    *claps*
    I appreciate my purchase, and I still say I would have paid $50 for this game. I have no personal complaints. However, I do think it's a bit... strange that Telltale itself is currently selling the game for two different prices through two different places. It's one thing if an online store like Direct2Drive wants to drop the price, as that's their prerogative. But, right now, if somebody comes to telltalegames.com to buy the game, they will pay $25. If they go to Facebook to play Blitz Through Time and click the banner to buy the game, they will pay $20. Now, if Telltale had made this discount publicly known, that would be fine. It would be just like a coupon, or a "take this survey" or "play this game" or "do this other thing" for a discount. They could have made a blog post about it or sent out an e-mail. But for Telltale to be selling the game for two different prices at the same time without making that known to all, except those already playing the Facebook game, just seems wrong somehow. They either should have said something or they should have just dropped the price to $20 for everybody.
  • edited December 2010
    ^
    I have some question marks too.

    I wouldn't have them IF they made the facebook a one day only deal just as the banner leads you to believe it is('Get it today!').
  • edited December 2010
    Origami wrote: »
    ^
    And that's how it should be.
    Appreciate your purchase and accept that prices change.
    *claps*

    And yet Amazon.com, Gamestop, and others, have a pre-order price guarantee in place. This isn't an post-release price drop. This isn't people who pre-ordered the deluxe edition of "Dragon Age: Origin" and bought "Awakening" all the the DLC at full price complaining about "Dragon Age: Origins Ultimate Edition" being less than they paid for just "Dragon Age: Origins" when it came out. This is about a product that hasn't even come out yet. The five dollars doesn't bother me, but if I had known there was going to be special holiday deals relating to BTTF I would have waited and I would have gotten a free card game. Because I already own every single telltale game, the free Puzzle Agent just means that I have two serial numbers for the game listed on my game page, so that was not even a contributing factor to my purchase. I'll pre-order Jurassic Park too, but, yes, I will be annoyed if a better deal comes up for people who pre-order the game just a week before it comes out.
  • VainamoinenVainamoinen Moderator
    edited December 2010
    Pre-order price guarantee for Telltale games... hmmmm.... ;)
  • edited December 2010
    I appreciate my purchase, and I still say I would have paid $50 for this game. I have no personal complaints. However, I do think it's a bit... strange that Telltale itself is currently selling the game for two different prices through two different places. It's one thing if an online store like Direct2Drive wants to drop the price, as that's their prerogative. But, right now, if somebody comes to telltalegames.com to buy the game, they will pay $25. If they go to Facebook to play Blitz Through Time and click the banner to buy the game, they will pay $20. Now, if Telltale had made this discount publicly known, that would be fine. It would be just like a coupon, or a "take this survey" or "play this game" or "do this other thing" for a discount. They could have made a blog post about it or sent out an e-mail. But for Telltale to be selling the game for two different prices at the same time without making that known to all, except those already playing the Facebook game, just seems wrong somehow. They either should have said something or they should have just dropped the price to $20 for everybody.

    It's worst than "not telling others about it", they are ACTUALLY sending emails to buy it for 25 dollars :/ ...
  • edited December 2010
    I don't see why it's so hard for people to see that I can be at once perfectly happy with having paid 25$, and not wanting nor needing that 5$, and yet at the same time be outraged over the what I consider to be an outrageous practice of discounting pre-orders for late-comers.

    Yes, everybody accepts that the price of a product can go up and down, but only after release! It's completely boggles my mind how anyone could be content with a practice of prize differentiation between pre-order customers.

    Now, I've spent a shitload of money of TellTale games, buying all the ones on the PS3 twice. I was going to pick up Strong Bad for the second time when it eventually gets on the European PSN, but I'm no longer sure if TellTale is a company I wish to support. I wouldn't have minded paying twice for their games, but I simply cannot condone this type of screwing over their pre-order customers. It doesn't really affect me; I couldn't care less about the $5, really. I know that's not the case for everyone, though. However, I don't see the fact that it doesn't affect me personally to be any reason to not the severely disappointed in TellTale.
  • edited December 2010
    @Strayth

    They are only mailing people that checkmarked the 'keep me updated'.
    But someone needs to confirm this.

    Yes, everybody accepts that the price of a product can go up and down, but only after release! It's completely boggles my mind how anyone could be content with a practice of prize differentiation between pre-order customers

    It boggles my mind that people keep forgetting about the exclusive board content.
  • edited December 2010
    Origami wrote: »
    @Strayth

    They are only mailing people that checkmarked the 'keep me updated'.
    But someone needs to confirm this.




    It boggles my mind that people keep forgetting about the exclusive board content.

    The exclusive board content that EVERYONE who pre-orders gets access to? No matter when they pre-order, what price they paid, of if they got the card game!? The person who pre-ordered on day 1, the person who pre-ordered the day before the card game offer, and the person who pre-ordered right before this facebook offer, all paid $24.95. Someone can still paid $24.95 for this game, so claiming the "exclusive board content" is worth the $5 is nonsense.
  • edited December 2010
    Strayth wrote: »
    It's worst than "not telling others about it", they are ACTUALLY sending emails to buy it for 25 dollars :/ ...

    Suppose there's a concert, and tickets are $60. Then suppose one radio station has a promotion where if you order it through a certain channel or give a certain keyword, you can get tickets for $45. Is the theater wrong to still advertise that the concert is $60? I don't think it is.

    EDIT:
    holmja wrote: »
    The exclusive board content that EVERYONE who pre-orders gets access to? No matter when they pre-order, what price they paid, of if they got the card game!?

    A lot of the exclusive content was time-sensitive (discounts, contests, etc), so people who preordered earlier got more bonuses than people who preordered later, regardless of how much anyone paid at any given time.
  • edited December 2010
    doggans wrote: »
    A lot of the exclusive content was time-sensitive (discounts, contests, etc), so people who preordered earlier got more bonuses than people who preordered later, regardless of how much anyone paid at any given time.

    Which is WHAT I WAS SAYING! If someone pre-order the game a few days ago, they paid $24.95. If they pre-order it on the 21st, not through this offer, they will pay $24.95. Claiming that the five dollar difference for this facebook offer has anything to do with forum content is silly.
  • edited December 2010
    Gotcha. Got your argument confused with another one I've been seeing lately. Sorry about that! :)
  • edited December 2010
    Not to mention the forum content will just DIE the second after the first episode gets released.
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